Executive Assistant

One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.

We are looking for an amazing Executive Assistant to fill this role, which is based in our Fort Lauderdale office. This incumbent has responsibility for providing administrative and organizational support to Hotel Operations team members. This role will typically be challenged with balancing competing priorities and communicating effectively with all levels of the organization. Manage critical meeting arrangements, global travel, and ensure the confidentiality of high-end documents.

Here is a summary of what Princess is looking for in its Executive Assistant. Is this you?

Responsibilities

• Manage an extremely active calendar of appointments; compose and prepare correspondence of all mediums, which is sometimes confidential; arrange complex and detailed travel plans (including shipboard cabin bookings), itineraries, and agendas; and compile documents in preparation for high level meetings including handling information of a highly confidential and critical nature on a regular basis.
• Process expense reports. Reconcile and track monthly credit card statements and expenditures for the department as required. Reviews any invoices that are submitted and actions accordingly.
• Assist in organizing and arranging conferences, and event meetings with vendors and shipboard and shoreside personnel, ensuring comprehensive logistical and operational support.
• Act as a liaison between the VP’s and shoreside and shipboard personnel, and vendors/agencies, ensuring clear and concise communication.  This will include communications with senior shoreside leadership requiring diplomacy, accuracy and clear communication skills.
• Respond and follow up on any communication as guided on VP’s behalf, delegate tasks to VP’s leadership teams where applicable.
• Monitors progress on departmental projects; assists to facilitate the timely and successful completion of the project.
• Acts as a "gatekeeper" by managing and organizing the VP’s calendars including using discretion in identifying critical items, setting up meetings and making scheduling changes with minimal involvement by the executive leadership.
• Contributes to departmental goals by maintaining ongoing management of department's budget and has solid understanding of policies and procedures.
• Research and analyzes information for projects, overseas communication and information for report generation and serve as a resource to other administrative staff in handling complex issues or projects.
• Sets up all department vendors in vendor maintenance system, complying with multi-step process per company policy.
• Work global hours to ensure seamless coordination across different time zones.
• Remains available always, including weekends and holidays, to address any urgent matters.
• Coordinate travel for hotel travelling personnel as required, including urgent last-minute changes to agreed schedules and any shipboard cabin requirement.

Requirements

• Ability to prioritize and manage multiple tasks simultaneously to meet deadlines.
• Strong written and verbal communication skills
• Proficient in the use of MS Office 365 (Outlook, OneDrive, Teams, SharePoint Online, Word, Excel and PowerPoint) required.
• This role demands a strong sense of urgency and the ability to work independently on assignments with sound judgment, proactively solving complex problems that impact the department. 
• A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals is imperative. 
• The successful candidate will possess outstanding planning, time management, and organizational skills. 
• Superior attention to detail and the ability to meet tight deadlines while juggling a variety of tasks and requests is critical. Ability to handle confidential and sensitive information with discretion. 
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. 
• Excellent organizational skills and attention to detail, with the ability to multi-task and think and act proactively. 
• Ability to build effective internal and external relationships. Experience working in a global organization.
• Must be legally authorized to work in the United States. Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

This position is considered Hybrid and follows the Company’s schedule of three days in the office per week (Tuesday – Thursday). However, beginning in 2027, employees in this position will be required to work on-site at our new headquarters in Miami, FL.

What You Can Expect 

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k) 
• Employee Stock Purchase Plan 
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives 
   

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.  Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:  https://www.princess.com/aboutus/culture-framework/ 

Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances 

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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