Sales Associate

As a Sales Associate at Mt. Olivet Cemetery, your primary responsibilities will include assisting families during their time of grief, focusing on consultative sales to meet their funeral needs. You will guide families in making important decisions about their loved ones' final arrangements, all while being supported by a dedicated team.

To apply for the Sales Associate position at Mt. Olivet Cemetery, a Bachelor's degree is preferred. Additionally, having 2-4 years of experience in performance-based sales and good computer and organizational skills will be beneficial. A valid Driver’s License is a must, and bilingual candidates will find this a plus.

Mt. Olivet Cemetery is committed to ensuring that you feel prepared and confident in your role as a Sales Associate. You will receive comprehensive training that covers both the consultative sales process and the specifics of the services we provide, allowing you to serve families with empathy and understanding.

The Sales Associate role at Mt. Olivet Cemetery features an uncapped commission structure alongside an hourly wage of $16.80. This allows our Sales Associates to earn based on their performance, providing you with the potential for significant additional income in a role that is both rewarding and fulfilling.

Absolutely! At Mt. Olivet Cemetery, we encourage our Sales Associates to express their faith and values. We operate in a Catholic environment which aligns closely with our mission, allowing you to incorporate your spiritual beliefs into your work while assisting families during their times of need.

In such situations, it's crucial to approach the conversation with empathy and patience. You should be prepared to listen actively, validate their emotions, and provide calm, clear guidance about available options, ensuring the family feels supported and cared for throughout the process.

Effective consultative selling relies on building rapport and trust. Active listening and asking open-ended questions allow you to understand the family's needs better, making the sales process feel personal and relevant to their unique situation.

I believe that working as a Sales Associate at Mt. Olivet Cemetery offers the chance to make a real difference. This role allows me to use my sales skills meaningfully, helping families during a challenging time while aligning with my values.

In my previous role, I faced a tight deadline to meet monthly targets. I prioritized my tasks, focused on high-potential leads, and collaborated with my team to strategize. I successfully met the target, demonstrating my ability to thrive under pressure.

One major challenge in sales is overcoming objections. To address this, I focus on understanding the underlying concerns of the customer. By building trust and providing tailored solutions, I can guide them to a decision that meets their needs.

I leverage digital tools and scheduling apps to manage my time effectively. I categorize clients based on urgency and needs, ensuring I stay on top of follow-ups and appointments, which helps me provide timely and attentive service.

Teamwork is essential in sales, especially in a consultative role like that of a Sales Associate. Collaborating with colleagues allows for shared insights and strategies, ensuring we provide the best possible service to families during difficult times.

Selling pre-need arrangements requires a focus on planning and reassurance, while at-need arrangements involve more immediate support and sensitivity. I would tailor my approach based on the emotional context, ensuring I address each family's needs appropriately.

Mt. Olivet Cemetery has a long-standing history since 1892, serving the Catholic community of Denver. The cemetery provides a range of burial options and personalized services, specializing in both pre-need and at-need arrangements that honor families' wishes.

A Sales Associate provides a crucial support system during a family's loss. By offering guidance, compassion, and knowledgeable assistance, we help families navigate difficult decisions, ensuring they feel respected and cared for in their time of need.