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Field Account Executive, Kansas City (Hybrid)

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Join Cengage Group as a Field Account Executive in Kansas City, where you'll leverage your sales expertise to build relationships with educational institutions and drive engagement in an inclusive work environment.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Develop and maintain strong customer relationships, engage in sales strategies including cross-selling and upselling, provide customer service in the field, and collaborate with internal teams to enhance the customer experience.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Proven track record in outside sales, strong cross-selling and upselling abilities, excellent communication, and strong adaptability to fast-paced environments.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Experience in longer sales cycles with a focus on educational institutions preferred.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Kansas City, MO area with hybrid work structure, providing a company car for field visits.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $52000 - $60000 / Annually



We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

Our Account Executive role is a hybrid field sales position covering the Kansas City, MO area with a mixture of 2-year and 4-year schools. For time spent in the field with customers we provide a company car. This role provides the opportunity to build relationships and have a high level of customer engagement. We are looking for a sales professional with a background in outside sales, cross selling, upselling, renewals, and longer sales cycles.

Ideal candidates are located near Kansas City, but we will also consider candidates from the suburban areas

What you'll do here:

  • Build and maintain outstanding relationships with customers in the Kansas City area, including 2-year and 4-year schools.
  • Engage in cross-selling, upselling, renewals, and managing longer sales cycles.
  • Successfully implement sales strategies to meet and exceed targets.
  • Provide flawless customer service and support using a company car for field visits.
  • Collaborate closely with internal teams to ensure a world-class customer experience.

Skills you will need here:

  • Proven experience in outside sales with an ambitious and determined approach.
  • Strong background in cross-selling, upselling, and renewals.
  • Outstanding communication and interpersonal skills to engage with a diverse range of collaborators.
  • Ability to compete and adapt in a fast-paced environment.
  • Located near Kansas City, MO

Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives.

Cengage Group does not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$52,000.00 - $60,000.00 USD

Average salary estimate

$56000 / YEARLY (est.)
min
max
$52000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Field Account Executive, Kansas City (Hybrid), Cengage

Join Cengage Group as a Field Account Executive in Kansas City, a role that offers you the chance to truly make a difference in the education landscape! In this hybrid position, you'll be leveraging your sales expertise to build and maintain relationships with educational institutions in the Kansas City area. Your daily interactions will involve engaging with both 2-year and 4-year schools, fostering a strong customer base while applying effective sales strategies such as cross-selling and upselling. The vibrant work culture at Cengage encourages innovation and diversity, making it a fantastic environment for personal and professional growth. You'll also have the support of our internal teams to enhance the customer experience, so you won’t just be selling; you’ll be providing solutions. With excellent communication and interpersonal skills, this position requires someone who thrives in fast-paced environments and has a proven track record in outside sales. Compensation ranges from $52,000 to $60,000 annually, plus the benefit of a company car for field visits. Here at Cengage Group, your efforts won’t go unnoticed, as every day you’ll help students discover the power of learning. Together, we can drive change and empower learners while having fun doing it!

Frequently Asked Questions (FAQs) for Field Account Executive, Kansas City (Hybrid) Role at Cengage
What are the main responsibilities of the Field Account Executive at Cengage Group?

As a Field Account Executive at Cengage Group, your primary responsibilities will include building and maintaining strong customer relationships with educational institutions, engaging in effective sales strategies like cross-selling and upselling, providing top-notch customer service in the field, and collaborating with internal teams to enhance customer satisfaction.

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What qualifications do I need to apply for the Field Account Executive position at Cengage Group?

To apply for the Field Account Executive role at Cengage Group, you should have proven experience in outside sales, especially in handling longer sales cycles, preferably within the education sector. Strong communication skills and adaptability in fast-paced environments are also crucial for success in this role.

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What kind of work environment can I expect as a Field Account Executive at Cengage Group?

Cengage Group provides a hybrid work environment for the Field Account Executive role. You'll spend time in the field visiting educational institutions, while also having the flexibility to work from home. The company fosters a diverse and inclusive culture, promoting engagement and discovery among team members.

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What types of sales strategies will I be using as a Field Account Executive at Cengage Group?

In the Field Account Executive position at Cengage Group, you'll utilize various sales strategies, including cross-selling and upselling products and services to educational institutions. This will be essential for maximizing value offerings while meeting your sales targets and ensuring customer satisfaction.

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How does Cengage Group support career growth for Field Account Executives?

Cengage Group is committed to the professional development of its employees, including Field Account Executives. You will have access to training resources, support from mentors, and opportunities to collaborate with other teams, all of which contribute to your growth and success in the role.

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Common Interview Questions for Field Account Executive, Kansas City (Hybrid)
What do you know about Cengage Group and its role in education?

Perform thorough research on Cengage Group prior to the interview. Highlight its commitment to providing quality educational resources and digital solutions, and discuss its impact on learners and institutions alike.

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Can you describe your experience with outside sales and how it relates to the role?

Share specific examples of your previous sales roles. Discuss strategies you have implemented and how your skills in building customer relationships will benefit the Field Account Executive position at Cengage Group.

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How would you approach a school that has not previously worked with Cengage Group?

Discuss your plan to conduct thorough research about the school, identify their needs, and propose tailored solutions that illustrate the value Cengage Group can provide. Emphasize the importance of relationship building and listening to client needs.

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What sales techniques do you find most effective in a hybrid sales role?

Discuss a mix of techniques such as customer engagement strategies during in-person visits, persuasive communication skills during virtual calls, and the importance of following up consistently to build rapport and close deals.

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How do you handle rejection in sales?

Describe your resilient approach to handling rejection. Emphasize learning from experiences and using them to refine your sales strategies instead of being discouraged.

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Describe a time you successfully turned a lead into a long-term client.

Provide a detailed example, focusing on your strategy, the steps you took to understand the client's needs, and how maintaining excellent customer service played a pivotal role in building a successful long-term relationship.

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How do you prioritize your tasks while managing multiple accounts?

Explain your organizational skills and how you utilize tools like CRM software to keep track of appointments, follow-ups, and account statuses, ensuring that each client receives proper attention.

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What metrics do you use to measure your sales performance?

Discuss relevant metrics such as sales volume, conversion rates, customer satisfaction scores, and how you set goals to improve these metrics continually.

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How do you stay updated on industry trends and changes in education?

Illustrate your commitment to professional growth by mentioning specific resources like industry publications, webinars, and networking events that help you stay informed about trends impacting education and learning.

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What excites you about being a Field Account Executive at Cengage Group?

Express your enthusiasm for working in a role that allows you to positively impact the education sector. Emphasize how your passion aligns with Cengage Group’s mission to support learning and student success.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 10, 2025

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