Job details

Community Resource Coordinator II

Get a free resume review

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Supports community connection activities including connecting members to community resources to support their care management journey and provide necessary care resources in a cost-effective manner. Provides members with known community resources and supports the care team to identify member community support and provide health education as appropriate.

Must live in and have experience within the communities of Washington state. This position supports the following counties: Chelan, Douglas, Grant.

Provides support to members to connect them to known community and care resources in a cost- effective manner
Supports the coordination of community outreach resources available to members and promotes awareness of care/services
Serves as support for members on community and care resource inquiries and opportunities available to members
Supports all member related correspondence and educational materials to assist in the facilitation of a successful community connection
Documents and maintains all community resources to ensure standards of practice and policies are in accordance with health plan requirements
Provide assistance to the clinical team of nurses and social workers. Activities include, but are not limited to outreach, community education, informal guidance and member support
Conduct non-clinical general health assessments in order to refer members to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within the organization
Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate care/services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization
Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach
May make visits to individual homes and/or community organizations
Working Knowledge of Social Determinants of Health (SDOH) barriers
Performs other duties as assigned
Complies with all policies and standards

Education/Experience: Requires a High School diploma or GED. Requires 1 – 2 years of related experience. Strong communication preferred in both English and Spanish. CHW Certifications a plus.

Pay Range: $17.50 - $27.50 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Centene Glassdoor Company Review

3.7

Centene DE&I Review

No rating

CEO of Centene

Sarah London

Approve of CEO

Average salary estimate

$46800 / YEARLY (est.)

min

max

$36400K

$57200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Community Resource Coordinator II, Centene

Are you ready to make a difference in people's lives? As a Community Resource Coordinator II at Centene, you’ll play a vital role in transforming healthcare across Washington state for our 28 million members. This position is remote, allowing you the flexibility to work from the comfort of your home while still being deeply connected to communities such as Chelan, Douglas, and Grant counties. Imagine helping individuals navigate their care management journey by connecting them to essential community resources and providing vital health education. You will work closely with our dedicated team of nurses and social workers, acting as a bridge between our members and the community support they need. Your days will be filled with meaningful activities, from conducting general health assessments to outreach initiatives aimed at locating hard-to-reach individuals and families. If you're someone who thrives on communication and wants to uplift communities by tackling Social Determinants of Health barriers, this role is for you. With competitive pay and a comprehensive range of benefits, including tuition reimbursement and a flexible work schedule, Centene empowers you to grow both personally and professionally. Join us in making a positive impact and support our members in achieving their best health.

Frequently Asked Questions (FAQs) for Community Resource Coordinator II Role at Centene

What responsibilities does a Community Resource Coordinator II have at Centene?

The Community Resource Coordinator II at Centene is responsible for connecting members to community resources, supporting outreach and education efforts, and facilitating member inquiries about care services and resources. This includes conducting health assessments, resolving members' concerns, and maintaining documentation of community resources to ensure compliance with health plan standards.