Clinical Safety Supervisor - Facility Site Review (RN)

As a Clinical Safety Supervisor - Facility Site Review (RN) at the Central California Alliance for Health, your core responsibilities will include supervising the Facility Site Review Clinical Safety Team, guiding staff, and ensuring the execution of clinical safety protocols. You will oversee FSR processes and serve as a Certified Master Trainer, while also being tasked with coordinating Quality Improvement and Population Health programs. This role requires a combination of leadership, mentorship, and technical resource management to resolve quality care issues effectively.

To qualify for the Clinical Safety Supervisor - Facility Site Review (RN) position at the Central California Alliance for Health, applicants need to possess a current, unrestricted Registered Nurse license from the State of California, along with a Certified Master Trainer certification. Candidates should have an Associate's degree in Nursing and a minimum of five years of nursing experience, including two years in quality improvement and at least one year in a senior or leadership role.

The clinical safety quality team at the Central California Alliance for Health plays a vital role in promoting health equity by ensuring that the healthcare provider network is competent and safe. Through Facility Site Reviews, the team addresses issues related to the quality of care offered to members. The collaborative efforts with providers and community stakeholders help enhance care delivery, elevate member wellness, and ultimately support the establishment of healthier communities.

The Central California Alliance for Health fosters a hybrid work environment for Clinical Safety Supervisors, allowing for flexibility between remote work and in-office attendance. While some staff may work entirely remotely, attendance at quarterly company-wide events and necessary department meetings will be expected, ensuring ongoing collaboration and connection among team members.

Clinical Safety Supervisors at the Central California Alliance for Health can expect a comprehensive benefits package that includes medical, dental, and vision plans, ample paid time off, 12 paid holidays per year, a retirement plan, and access to a robust health and wellness program. Employees can also enjoy onsite EV charging stations, making this a rewarding place to work both professionally and personally.

When answering this question, focus on your background in nursing and your specific experiences related to clinical safety and quality improvement initiatives. Use concrete examples from your past roles to illustrate how you've successfully implemented improvements or managed safety protocols.

Share your philosophy on training and mentorship, emphasizing the importance of fostering a collaborative environment. Provide examples of training programs you've developed or participated in, and explain how these have contributed to staff growth and improved patient care.

Detail your understanding of healthcare regulations and how you ensure compliance within your team. Discuss methods you've used for training staff on these regulations, and include examples of how you’ve successfully managed compliance issues in your previous positions.

When responding, recount a specific scenario where you identified a problem. Outline the steps you took to analyze the issue and implement a solution. Highlight the outcome and what impact it had on the care provided.

Discuss your organizational skills and strategies for prioritizing tasks. Offer an example of a challenging situation where you had to manage multiple responsibilities and explain how you effectively balanced those demands while ensuring quality care.

Illustrate the importance of teamwork in quality improvement efforts. Share examples of successful collaborative projects or initiatives you’ve been part of, highlighting how working with others led to better outcomes for patients.

Explain the methods you use to keep up-to-date with industry trends, regulations, new technologies, and best practices. This could include attending conferences, participating in training programs, or reading relevant journals.

Identify potential challenges, such as managing staff dynamics or adapting to regulatory changes, and describe your problem-solving techniques and proactive strategies to mitigate those challenges.

When answering, choose a relevant experience where interpersonal skills were key. Explain how you approached the situation constructively, emphasizing communication and conflict resolution techniques that led to a positive outcome.

Discuss your understanding of health equity, highlighting its significance in guiding healthcare delivery. Include examples of how you’ve contributed to promoting health equity either through patient care initiatives or by working with community stakeholders.