Automotive Service Advisor / Writer | Weekends Off | Avon - job 1 of 2
Company Description
Christian Brothers Automotive
Benefits:
- *Up To $60K for Highly Qualified Candidates
- Performance Based Commission
- Closed Every Weekend To Spend Time With Family & Friends
- Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
- Paid Vacation & Paid Holidays
- Healthcare Benefits Available
- Matching Retirement Plans
- On-Going Training & Career Advancement
- Continuous Training Available Through The CBA Flywheel Learning System
- Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
- Employee Discount
Job Description
Job Title:
Automotive Service Advisor / Writer
Location:
1110 Nagel Road Avon Ohio 44011
Job Overview:
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.
Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
- Greet every guest that enters our facility with hospitality and respect
- Present the best solution to properly repair our guests vehicle in a way that is easy for them to understand
- Manage the store’s workflow in an effective and efficient manner
- Consistently and effectively sell our services without jeopardizing honesty and integrity
- Maintain a positive attitude and team atmosphere at all times
- Communicate on the phone in a clear professional manner
- Build long-term relationships between the store, yourself and the guest
- Directs, coordinates, and participates in performing guest service activities
- Shuttle guests as needed in CBA branded vehicle
- Ensure that all repairs are performed to proper specifications.
- Work together as a team and assist other employees as needed.
- Other duties as assigned.
Qualifications
Qualifications:
- Current driver’s licenses
- Driving record acceptable to our current insurance carrier
- Proficiency in Windows based computer software and automotive store applications
- Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
Physical Requirements:
- Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
- Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Keeping a brisk work pace in a high-volume environment
Additional Information
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
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At Christian Brothers Automotive in Avon Lake, Ohio, we’re excited to announce an opportunity for a dedicated Automotive Service Advisor / Writer to join our friendly team! Here, you become the go-to person for our guests when they need help with their vehicles, playing a crucial role in creating lasting relationships. Your day will be filled with greeting guests warmly, guiding them through their service needs, and ensuring they understand each step of the repair process. You'll manage the workflow seamlessly, advocate for our services with honesty, and maintain a positive and collaborative team spirit. If you love multitasking, enjoy a fast-paced environment, and are passionate about customer service, this is the role for you! Plus, working with us means having weekends off, which gives you valuable time for family and friends. Qualifications include a valid driver's license, proficiency with computer applications, and previous experience in an automotive customer service role. We also offer competitive salaries, performance-based commissions, and a range of benefits, including employer-paid wellness programs and continuous training opportunities. Join us in making a difference for our guests while building a rewarding career!
Join Christian Brothers Automotive as a Service Advisor/Writer, where you'll provide exceptional customer service and manage vehicle repair processes.
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At Christian Brothers Automotive we seek to glorify God by providing ethical and excellent automotive repair service for our guests.
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