Automotive Technician / Mechanic |*Up to $55/Hr & Weekends Off | Knoxville

As an Automotive Technician at Christian Brothers Automotive, your primary responsibilities include diagnosing and repairing vehicles, performing courtesy vehicle inspections, and collaborating with team members to provide efficient solutions to customer concerns. You will be responsible for maintaining safety and cleanliness standards while ensuring a positive guest experience.

To apply for the Automotive Technician position at Christian Brothers Automotive, you should have at least 2 years of experience as a mechanic, with ASE certifications preferred. You must be capable of working on a variety of vehicle makes and models, possess strong communication skills, and have a positive attitude focused on customer service.

Christian Brothers Automotive offers attractive benefits for its Automotive Technicians, including up to $55/hour for skilled workers, paid vacations, holidays off, and weekends free. Additional perks include a sign-on bonus for top technicians, relocation assistance, healthcare benefits, and a matching 401K retirement plan, ensuring you have a great work-life balance.

Christian Brothers Automotive is dedicated to the career advancement of its Automotive Technicians through ongoing training, ASE certification reimbursement, and access to the CBA Flywheel Learning System. The company fosters a supportive environment that helps technicians continuously build their experience and skills in the automotive field.

Automotive Technicians at Christian Brothers Automotive work in a climate-controlled shop equipped with modern facilities and diagnostic equipment. The environment promotes teamwork and collaboration, enabling technicians to solve problems efficiently while also adhering to high standards of safety and organization.

Answering this question effectively involves discussing a specific repair project, detailing the problem, the steps you took to diagnose and fix the issue, and what you learned from the experience. Focus on showcasing your problem-solving skills and technical expertise.

To answer this question, emphasize your commitment to continuous learning through formal training, online resources, industry publications, or participating in workshops. Highlight specific examples where this knowledge helped you assist in repairs or enhance your skillset.

Discuss your methodical approach to vehicle inspections, including the key aspects you focus on, how you document your findings, and how you communicate these results to customers. This showcases your attention to detail and customer service orientation.

Your answer should reflect the values and culture of Christian Brothers Automotive. Mention why their focus on integrity, customer service, and teamwork resonates with you, and how you can contribute to the company’s mission.

Provide a specific example of a difficult customer interaction, explaining how you approached the situation with empathy and professionalism. Emphasize your ability to listen, stay calm, and find a resolution that ensures customer satisfaction.

Discuss how safety protocols are critical in preventing accidents in the shop. Share your experience following safety guidelines and how they help you maintain a safe, organized work environment.

Talk about your strategies for prioritizing tasks, staying organized, and communicating effectively with team members. Be sure to mention any tools or techniques you use to ensure deadlines are met without sacrificing quality.

Share the specific brands or types of vehicles you are most comfortable working on and give examples of the repairs you’ve completed. This will help the interviewer gauge your expertise and what you can bring to the team at Christian Brothers Automotive.

Express your belief in lifelong learning, emphasizing your proactive steps like pursuing ASE certifications, attending workshops, or participating in online courses. This highlights your commitment to excellence and professional growth.

Outline your approach, which should include informing the customer, providing details of the issue, and recommending solutions. Emphasize the importance of transparency and customer trust throughout the repair process.