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Associate Executive Director (NHA) $108,600- $132,750

Company Description

Christian Living Communities (CLC) | Cappella Living Solutions (CLS) are dedicated to and known for shattering the stereotypes of aging services.  Our team is revolutionizing senior living communities by breaking down barriers and embracing the wisdom, experience and vitality of our elders!  In other words, we are working to create citizenship for all those who work and live in our Communities.   

We welcome people of all beliefs, or non-beliefs, and we welcome and encourage people from all faiths and backgrounds to apply to our positions.  At CLC - Cappella, we believe that a diverse workforce with a wealth of experiences and talents helps our entire organization through fresh ideas and perspectives, opportunities for innovation, and better practices.  We believe that by honoring and celebrating our diversity, we create unity. 

In some cases, the information in a job description may have skills that you are not sure are in line with your previous experience.  If your experience is close to what you see listed here, and if you have valid licensure/certification (if required), please still consider applying with us.  We have found that diversity of experience and skills, combined with a passion for working with older adults makes for an excellent team member.  We are serious about providing equal pay for equal work, and post and hire within defined hiring salary ranges so you know what to expect! 

We are also excited to have received the “Worlds Best Workplace” designation for 2024 – 2025 which came through our own Employee’s positive feedback about our workplace!    

Job Description

Position Summary

Under the direction and guidance of the Executive Director; responsible for the operational and managerial requirements according to the organizational chart. Plans, recommends, complies, reviews, interprets, implements and evaluates statutory requirements and internal programs, policies and procedures as required and mandated. Responsible for ensuring maximum quality of life for the residents according to the mission of Christian Living Communities.  Develops, oversees and monitors the compliance of operating and capital budgets. Supervises department directors, supervisors, leads and administrative staff, according to the organizational chart.  Promotes quality of life and exceptional customer service. Promotes and fosters unity, transparency and consistency in people and programs.

Essential Duties

  • Responsible for the supervision of departmental managers and others, as appropriate.  Ensures staff requirements are met.
  • In collaboration with the Executive Director and marketing team, oversees the marketing and admission functions to ensure occupancy goals are met. Continually assess economic indicators, marketplace conditions and residents needs to determine strategy needed to achieve targeted goals.
  • Responsible for overseeing all agreements/contracts with vendors for required services within the scope of their authority and in compliance with corporate guidelines. In collaboration with the Executive Director, reviews competitive bids and approves major contracts and purchases.  
  • Responsible for the measurement and effectiveness of the processes in the entities supervised.
  • Establishes systems to manage policies and procedures.
  • Responsible for development and compliance to an annual review, expense and capital budget. 
  • Establishes systems to ensure compliance with all federal, state and local regulations.
  • Establishes and develops effective relationships with residents, families, independent contractors, volunteers, Board members, community groups, and trade organizations.
  • Leads and/or participates in various committees, task forces and work groups as directed
  • Arbitrates complaints and disputes concerning residents, families and personnel.
  • Identifies, manages, and enforces all policies, procedures and emergencies in the community in the absence of the Executive Director
  • Other duties as assigned.

Qualifications

Basic Qualifications & Experience

  • Bachelors Degree in Public Health Administration, Business Administration or other related degree or equivalent combination of education and experience.
  • 3-5 years experience in an Executive leadership position in a Senior Housing community required.
  • Knowledge of third party reimbursement systems preferred.
  • Demonstrable experience in personnel management, relationship sales, strategic and operational planning required.
  • Must demonstrate excellent customer service skills.
  • Must possess excellent communication skills, verbal and written (English).
  • Proficient in the use of relevant technology applicable for the position.
  • Must possess either an unencumbered Nursing Home Administrator’s license in the State of operation, and/or possess an unencumbered Assisted Living License in the State of operation  
  • Proven experience in a Skilled Nursing Facility, Assisted Living, knowledge with HUD, and/or Entry Fee Community guidelines preferred, as applicable.
  • Must be able to read, write and speak the English language
  • Current Nursing Home Administrator License Required (NHA) 

Working Conditions / Physical Requirements

  • Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
  • Sits, stands, bends and moves intermittently during working hours.
  • Must possess a Colorado driver’s license in good standing. Job may require occasional travel in and outside the state. 
  • Is subject to frequent interruptions.
  • Frequently interacts with relevant stakeholders including team members, applicants, hiring managers, developers, consultants, brokers.
  • Interacts with residents, family members, visitors frequently.

Additional Information

If you are considering a position at Christian Living Communities | Cappella Living Solutions, we have a wide range of benefits to consider!  These may vary based on the status of the role (PT, FT, or PRN).  

 

•    Health Coverage

•    Health Savings Accounts 

•    Retirement (with match)

•    Dental, Vision, Disability & Life Insurance

•    Paid Time Off plan

Associate Executive Director (NHA) $108,600- $132,750 

Current Nursing Home Administer License Required (NHA) 

We envision a warm and welcoming environment for all residents, team members, family members, and members of our communities – a place of belonging.  Please let us know if you require accommodation during the interview process.

We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range. This position will be accepting applications until 4/14/2025 Job posting may close early due to the volume of applicants.    

All your information will be kept confidential according to EEO guidelines.

 

Average salary estimate

$120675 / YEARLY (est.)
min
max
$108600K
$132750K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate Executive Director (NHA) $108,600- $132,750, Christian Living Communities

Are you ready to join a dynamic team at Christian Living Communities (CLC) | Cappella Living Solutions (CLS) as an Associate Executive Director (NHA)? Here at CLC, we're not just about working in senior living; we’re about revolutionizing it! With a focus on breaking barriers and celebrating the wisdom of elders, we strive to create inclusive communities for everyone. As an Associate Executive Director, you'll work closely with our Executive Director to ensure the operational excellence of our senior living facility. Your keen leadership will guide a dedicated staff and oversee the implementation of high-quality programs and services that enhance the residents' quality of life. This isn't just a job—it's a chance to make a real impact! You’ll also have responsibilities like managing budgets, supervising department heads, and fostering strong relationships with community stakeholders. Your previous experience in an executive role within a senior housing community will be invaluable as you develop strategies to meet occupancy goals and ensure compliance with all regulations. And let's not forget the incredible benefits we offer, including health coverage, retirement plans, and a commitment to equal pay for equal work. If you’re passionate about seniors and looking for a rewarding administrative leadership position, we invite you to apply and become part of our community!

Frequently Asked Questions (FAQs) for Associate Executive Director (NHA) $108,600- $132,750 Role at Christian Living Communities
What are the key responsibilities of the Associate Executive Director at Christian Living Communities (CLC)?

The Associate Executive Director at Christian Living Communities (CLC) is responsible for overseeing day-to-day operations under the guidance of the Executive Director. Key responsibilities include supervising department managers, ensuring compliance with budgets, and promoting high-quality customer service. Additionally, you'll be engaged in strategic planning to meet occupancy goals and maintain effective relationships with residents, families, and community stakeholders.

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What qualifications are needed for the Associate Executive Director (NHA) position at Christian Living Communities?

To qualify for the Associate Executive Director (NHA) position at Christian Living Communities, candidates should possess a Bachelor's degree in Public Health Administration, Business Administration, or a related field, along with 3-5 years of executive leadership experience in a senior housing community. A current Nursing Home Administrator License (NHA) is required, and candidates should have excellent communication skills and proficiency in relevant technologies.

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What does the hiring process look like for the Associate Executive Director role at CLC?

The hiring process for the Associate Executive Director role at Christian Living Communities typically involves submitting an application, a review by our HR team, and an interview process that may include several interviews with key stakeholders. We value diversity and welcome applicants from all backgrounds, ensuring an inclusive environment throughout the hiring process.

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What is the salary range for the Associate Executive Director position at CLC?

The salary range for the Associate Executive Director (NHA) position at Christian Living Communities is between $108,600 to $132,750, reflecting our commitment to equitable pay for equitable work and providing clarity during the hiring process. This transparent approach helps candidates understand their potential earnings right from the start.

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What are the working conditions for the Associate Executive Director at CLC?

The working conditions for the Associate Executive Director at Christian Living Communities involve light physical effort and occasional travel. You will interact frequently with residents, their families, and team members, requiring excellent interpersonal skills. The role may involve interruptions and a fast-paced environment, but it also provides an opportunity to make significant positive impacts in the lives of seniors.

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Common Interview Questions for Associate Executive Director (NHA) $108,600- $132,750
Can you describe your experience with managing budgets in a senior living facility?

When answering this question, focus on specific examples of how you've created and monitored budgets in previous roles. Discuss your approach to forecasting expenses and revenues and how you've achieved financial goals while maintaining quality services for residents.

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How do you ensure compliance with federal and state regulations?

To tackle this question effectively, emphasize your familiarity with relevant regulations and your systematic approach to compliance. Share an instance where you implemented policies that adhered to regulatory requirements and any training initiatives you may have developed for staff.

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What strategies do you use to foster a positive culture among staff in a senior living community?

Highlight how you prioritize open communication, recognition, and professional development among staff members. Discuss any successful initiatives or programs you've implemented that improved teamwork and employee satisfaction in your previous roles.

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How would you handle a complaint from a resident or their family?

Explain your approach to conflict resolution, emphasizing empathy, active listening, and timely follow-up. You might discuss a specific example where you successfully resolved a complaint, demonstrating your commitment to residents' satisfaction.

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What is your approach to marketing and admissions in a senior living setting?

Share your understanding of market analysis and how you adjust strategies based on economic indicators. Discuss any successful campaigns you've led that improved occupancy rates and how you collaborate with marketing teams to achieve those goals.

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Describe a time you had to implement a new policy or procedure.

Use the STAR method (Situation, Task, Action, Result) to describe the context, your specific role, the actions you took to implement the policy, and the outcomes. This structure will help communicate your effectiveness and leadership in managing change.

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How do you prioritize the quality of life for residents?

Discuss how you gather feedback from residents and their families to shape service offerings. Offer examples of programs or initiatives you've implemented that enhanced residents' well-being and how you've monitored their effectiveness.

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What leadership style do you employ when managing a diverse staff?

Mention that you value inclusivity and adaptability in your leadership approach. Explain how you leverage the strengths of your team’s diverse experiences to foster collaboration and innovation within the community.

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How do you stay informed about trends in senior living and healthcare?

Describe your commitment to continuous learning through industry conferences, networking, and engaging with peer organizations. Highlight how you’ve applied what you’ve learned to improve services or operations in prior roles.

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What motivates you to work in the senior living sector?

Share your personal passion for working with older adults and any meaningful experiences that have shaped this motivation. This will help demonstrate your commitment to the mission of Christian Living Communities and your suitability for the role.

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Founded in 1972, Christian Living Communities provide retirement lifestyles and quality care for older adults and their families. They have a full spectrum of living options and care services, including in-home care services. Christian Living Comm...

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 16, 2025

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