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Partner Success Consultant

Circit is a fast-growing B2B SaaS company that is on a mission to verify the trusted source in every business transaction. We are creating a global asset verification platform that allows auditors to deliver higher quality financial audits and spend more time helping businesses to create greater value for all economic stakeholders. Our current customer base includes big four accountancy firms, fund administrators, as well as global banks.

 

We are looking for an ambitious Partner Success Consultant to help coordinate and manage a growing list of partner accounts through a high growth phase for the business. This role will suit a motivated and ambitious individual, who is looking to make a big impact on a small team. In time, and with the requisite job performance, this role can develop in relation to responsibility, seniority and renumeration. 

In this role you will:

  • Help manage ongoing operations with a wide array of partners including banks, law firms, funds and crypto exchanges;
  • Monitor all activity on the platform to ensure that key KPI’s such as completeness, conversion and turn-around times are meeting their targets;
  • Manage and report weekly and monthly partner metrics in team and company updates;
  • Arrange and coordinate platform demos with key people in the partner network;
  • Suggest, implement and nurture new ways of working to improve the efficiency of the partnership function via new tools and processes;
  • Build and maintain close working relationships with the key people in our partner network to foster collaboration and partnership longevity;
  • Record and communicate partner requests and complaints to the appropriate Circit teams;
  • Work closely with the customer success and support teams to ensure fast and satisfactory resolution of issues in relation to the partner network;
  • Unearth opportunities for closer integration and collaboration within our partner network and setup demos for the wider partnership team.

You must be ready to work in a fast paced, high growth environment, with a large amount of flexibility required.

 

  • 2-3 years’ experience in a similar role;
  • An excellent communicator who can confidently interact with partners in the banking, law and fund sectors;
  • A determined individual who will consistently focus on achieving key metrics;
  • Entrepreneurial and excited about the possibilities of your job and the potential of the company;
  • Thrives on collaboration but can also make independent decisions;
  • Loves being part of a collective that support each other towards a common goal;
  • A general attitude towards work that is both positive as well as realistic;
  • Excellent organisational and prioritisation skills;
  • A continual learner who is always looking to update their skills and knowledge;
  • A passion for technology innovation, fintech and crypto
  • Experience in a growth stage SaaS environment is a plus;
  • Experience in the fintech, banking or audit industry is a plus;
  • Secondary languages apart from English is a plus.

 

This role is remote and we are open to applicants across Europe. Additional languages are advantageous.

This is an exciting opportunity for an all-rounder, highly motivated candidate to get involved at the ground level of a fast-growing company. We’re committed to making sure our employees are well-treated. If there’s something that’s important to you that’s not on the list, talk to us.

  • Competitive salary plus commission paid against sales contracts, with the possibility of equity;
  • A small team with a friendly environment that promotes autonomy for you to self-manage your time;
  • Remote working and flexible working hours;
  • Great opportunity for career progression with hands on experience;
  • Freedom of expression is encouraged.
What You Should Know About Partner Success Consultant, Circit Limited

Circit is on the hunt for a dynamic Partner Success Consultant to join our evolving family. As a rapidly growing B2B SaaS company, we are on a mission to ensure trust in every business transaction through our premier global asset verification platform. We aim to empower auditors so they can shift their focus from mere number crunching to delivering meaningful insights that drive value across the board. In this exciting role, you'll be instrumental in managing an expanding roster of partner accounts, including prestigious banks, law firms, and fund administrators. Your days will involve closely monitoring key performance indicators, coordinating platform demonstrations, and rolling out innovative strategies to streamline collaborative efforts. We're looking for someone who is not just about maintaining the status quo but also eager to unearth fresh opportunities for deeper integration within our partnerships. Ideally, you have a background in a similar role, excellent communication skills, and a passion for technology, particularly in the fintech and crypto spaces. If you're ready to thrive in a fast-paced environment where your contributions can significantly impact our trajectory, we invite you to explore this remarkable opportunity at Circit. With a flexible remote working arrangement and a framework that encourages career progression, we promise a supportive atmosphere where you can genuinely make a difference.

Frequently Asked Questions (FAQs) for Partner Success Consultant Role at Circit Limited
What are the responsibilities of a Partner Success Consultant at Circit?

As a Partner Success Consultant at Circit, your role will encompass a variety of engaging responsibilities. You will facilitate ongoing operations with an assortment of partners, ensuring their needs are met and performance indicators are on target. Regular monitoring of the platform's KPI performance, arranging platform demos, and communicating effectively with partners are just a few critical tasks. Your aim will be to foster long-term collaboration with our partners while also seeking new ways to optimize our partnership function.

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What qualifications are needed for the Partner Success Consultant position at Circit?

To succeed as a Partner Success Consultant at Circit, you should ideally have 2-3 years of relevant experience, particularly in a B2B SaaS or fintech environment. Strong communication skills are essential as you’ll be interacting with key stakeholders in the banking, law, and fund sectors. A determined approach to achieving KPIs, along with effective organizational and prioritization skills, will also set you apart. Additional language skills and experience in the fintech or audit industries can be advantageous.

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What is the work environment like for a Partner Success Consultant at Circit?

The work environment for a Partner Success Consultant at Circit is highly dynamic and collaborative. Given our commitment to flexibility, you can work remotely from anywhere in Europe. The atmosphere encourages autonomy, enabling you to manage your time effectively. You'll also be part of a small, close-knit team, which means more opportunities to express your ideas and contribute directly to the company's growth.

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How does Circit support career growth for the Partner Success Consultant role?

Circit is deeply invested in employee growth, particularly for the Partner Success Consultant position. We offer clear pathways for career progression alongside hands-on experience. As you excel in your role and demonstrate your capabilities, there will be opportunities to take on greater responsibilities and advance in your career. We value learning and continuously encourage our team to expand their skill sets.

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What perks can I expect as a Partner Success Consultant at Circit?

Joining Circit as a Partner Success Consultant comes with a variety of perks, including a competitive salary and commission paid against sales contracts, with a chance for equity. The friendly working environment nurtures creative freedom and flexibility, allowing you to set your working hours. We also promote a culture where employee interests and needs are taken seriously, ensuring that you enjoy your time with us.

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Common Interview Questions for Partner Success Consultant
Can you describe your experience in managing partner accounts as a Partner Success Consultant?

In my previous role, I managed multiple partner accounts by maintaining consistent communication, ensuring alignment with our business goals, and addressing their concerns promptly. I regularly monitored performance metrics and used data to suggest improvements, which helped in maintaining a strong relationship with partners.

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How do you prioritize tasks in a fast-paced environment like Circit?

I excel in fast-paced environments by employing a structured planning system. I prioritize tasks based on urgency and impact on business goals. Using tools for time management helps me streamline my workload, ensuring that crucial tasks are tackled first while remaining flexible to accommodate any urgent partner needs.

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What strategies would you use to improve partner satisfaction?

Improving partner satisfaction boils down to proactive communication and responsiveness. I’d employ regular check-ins, create feedback loops to gather insights from partners, and use this data to collaborate with internal teams for continuous improvement, ensuring that we effectively meet or exceed partner expectations.

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What metrics would you focus on to evaluate the success of partner accounts?

I would focus on metrics like customer satisfaction scores, retention rates, and conversion rates from engagements to active partnerships. Additionally, tracking the completion rates of specific projects and their turnaround times would provide insights into our efficiency and the health of the partner relationship.

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How would you facilitate a product demo for partners?

When facilitating a demo, I would first understand the specific needs and expectations of the partner. Then, I'd tailor the demo to address those points, highlight key features relevant to them, and engage them in a dialogue to facilitate interaction and feedback, ensuring the demo is both informative and interesting.

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Can you share a time when you overcame a challenge with a partner?

In a previous role, one partner was experiencing issues with our service delivery. Instead of providing standard support, I took the time to deeply understand their unique challenges and collaborated closely with my team to implement a tailored solution. This not only resolved the immediate issue but also enhanced our relationship moving forward.

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How do you keep yourself updated on industry trends relevant to fintech and SaaS?

I actively follow industry publications, attend relevant webinars, and engage in professional networks on platforms like LinkedIn. I've found that connecting with peers and sharing insights can spark innovative ideas and best practices that are crucial in a rapidly evolving sector like fintech.

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What role does communication play in your approach as a Partner Success Consultant?

Communication is the cornerstone of successful partner relationships. I prioritize transparent and timely communication, ensuring that partners feel heard and valued. I believe that regular updates, feedback sessions, and collaborative discussions are essential for fostering trust and long-term partnerships.

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How would you approach integrations with other partners?

I would first conduct a thorough needs analysis to understand how the integration can benefit both parties. Then, I'd map out a clear action plan that includes timelines and responsibilities, maintaining open lines of communication throughout the process to make sure both teams are aligned and engaged.

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Why do you want to work as a Partner Success Consultant at Circit?

I'm drawn to Circit because of your commitment to innovation in the fintech space. I see a tremendous opportunity to contribute to building meaningful partner relationships that help drive change in the industry. I'm excited about being part of a small team where my contributions can have a real impact on the company’s growth trajectory.

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DATE POSTED
March 27, 2025

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