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Program Management Senior Analyst

The Program Management Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.

Responsibilities:

  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs.
  • Assists with business case, review business requirements, gap analysis, feasibility study in long term benefit, requirement and solution review with stakeholders.
  • Finalizes the project plan with stakeholders and track closely for successful project delivery.
  • Implements advanced strategies for gathering, reviewing and analyzing data requirements.
  • Meets with end users to understand business needs, write requirements, conduct walk throughs on requirement documents and obtain Project Sponsor, Product and Operations approvals.
  • Reviews Functional Requirements to Business Requirements to ensure Technology has understood and met the end users’ needs/expectations.
  • Prioritizes requirements and create conceptual prototypes and mock-ups.
  • Partners with Technology, Product and Operations Management Teams to prioritize delivery of key projects.
  • Masters strategic business process modeling, traceability and quality management techniques.
  • Applies best practices for effective communication and problem-solving.
  • Successfully compete for the most sought-after business analyst jobs.
  • Leads team of business analysts and testers to achieve on-time and with-quality production delivery dates for system enhancements for multiple Cash projects.
  • Collaborates with Technology on any project delays, risk assessment and risk mitigation plans.
  • Performs project Status reporting to Project Stakeholders, Product and Operations Partners.
  • Prepare Post project MIS, lessons learned and conduct continuous process improvement reviews.
  • Understand the bank environment and compliance and regulatory requirements.
  • Work with regional and global team and implement the best standards across teams.
  • Ensure creation of program plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
  • Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 5-8 years of experience managing or participating in projects and teams within the finance and 2 years in a professional management role

Education:

  • Bachelor’s/University degree or equivalent experience

What we can offer you:

This role will offer you the opportunity to build a solid understanding of financial services operations and deepen your knowledge about effective regulatory requirements.  Since the regulatory landscape is continuously changing it will support your development that can drive your career.

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

  • Cafeteria Program
  • Home Office Allowance (for colleagues working in hybrid work models)
  • Paid Parental Leave Program (maternity and paternity leave)
  • Private Medical Care Program and onsite medical rooms at our offices
  • Pension Plan Contribution to voluntary pension fund
  • Group Life Insurance
  • Employee Assistance Program
  • Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
  • Flexible work arrangements to support you in managing work - life balance
  • Career progression opportunities across geographies and business lines
  • Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-LJ2

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Job Family Group:

Project and Program Management

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Job Family:

Program Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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What You Should Know About Program Management Senior Analyst, Citi

Are you ready to step into a pivotal role with Citi as a Program Management Senior Analyst in Budapest, Hungary? In this dynamic position, you'll be the driving force behind the strategic planning, coordination, and execution of our program management initiatives. Your in-depth knowledge will help shape new techniques and streamline processes that enhance overall function efficiency. You'll have the opportunity to engage with stakeholders, carry out comprehensive gap analyses, and ensure that our projects align seamlessly with business objectives. If you’re a proactive individual with a knack for understanding complex requirements and an ability to prioritize effectively, this job will resonate with you. You'll be collaborating with technology teams, ensuring projects are delivered on time, and leading a talented group of analysts and testers towards quality project outcomes. On top of that, you'll also be involved in risk assessment and mitigation, making sure Citi maintains its high standards of compliance and client safety. This is more than a job; it's a chance to shape the future of financial services while expanding your own professional horizons in a supportive and evolving environment. Plus, with the added benefits of a hybrid work model, competitive compensation, and diverse employee communities, you'll find that our workplace is designed with you in mind. If you’re ready to make an impact, Citi is excited to receive your application!

Frequently Asked Questions (FAQs) for Program Management Senior Analyst Role at Citi
What are the key responsibilities of a Program Management Senior Analyst at Citi?

As a Program Management Senior Analyst at Citi, your key responsibilities will include coordinating daily activities within your program portfolio, collaborating with stakeholders on business requirements and feasibility studies, and ensuring successful project delivery by finalizing project plans. You will implement advanced strategies for data analysis and help prioritize project requirements while ensuring end-user satisfaction through effective communication with various teams.

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What qualifications are necessary for the Program Management Senior Analyst role at Citi?

To be considered for the Program Management Senior Analyst position at Citi, you will need 5-8 years of experience managing projects in a finance context, and at least 2 years in a professional management role. A Bachelor’s or equivalent university degree is required. Strong analytical skills, experience in business process modeling, and an understanding of compliance and regulatory frameworks in financial services are essential to excel in this role.

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What does the career progression look like for a Program Management Senior Analyst at Citi?

At Citi, a Program Management Senior Analyst can expect numerous opportunities for career progression across various geographies and business lines. As you build your expertise in program management and regulatory frameworks, you may advance to senior leadership roles or transition into specialized areas like risk management or strategic operations, thanks to the robust learning and development programs provided.

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How can a Program Management Senior Analyst at Citi contribute to continuous improvement?

The role of a Program Management Senior Analyst at Citi allows you to directly influence continuous improvement by reviewing project post-mortems, conducting lessons learned sessions, and recommending necessary adjustments to operational processes. By actively collaborating with teams and integrating best practices, you can facilitate a culture of ongoing enhancement and efficiency within Citi’s financial operations.

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What are the benefits offered to a Program Management Senior Analyst at Citi?

Citi offers a competitive compensation package for the Program Management Senior Analyst position, including a cafeteria program, home office allowance, private medical care, and a pension plan contribution. Additional benefits such as flexible working arrangements, paid parental leave, and access to professional development platforms make Citi a compelling choice for growth-focused professionals.

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Common Interview Questions for Program Management Senior Analyst
What experiences have prepared you for the role of Program Management Senior Analyst?

When answering this question, highlight specific projects where you managed multiple stakeholders, detailed gap analyses, and delivered projects on time. Emphasize any leadership roles and how they helped build your decision-making and analytical skills.

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How do you prioritize requirements when managing multiple projects?

It's essential to discuss your systematic approach to prioritization, focusing on stakeholder needs and aligning them to strategic business goals. Include examples of tools or methodologies you use to evaluate urgency and impact.

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Can you describe a challenging project you managed and how you ensured its success?

Provide a detailed account of a challenging project scenario, explaining specific obstacles you faced. Highlight your analytical skills, the strategies you employed for problem-solving, and how you communicated effectively with your team and stakeholders to reach a successful outcome.

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How do you ensure effective stakeholder management?

Explain how you establish communication channels, set expectations, and keep stakeholders informed throughout the project lifecycle. You can mention specific strategies like regular updates, feedback loops, or collaborative tools you use.

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What project management methodologies are you familiar with?

Discuss your experience with methodologies such as Agile, Waterfall, or Scrum. Provide examples of projects where you applied these methodologies effectively and how they benefited the overall project outcomes.

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How do you handle project delays and ensure mitigation strategies are effective?

Talk about your proactive approach to identifying potential risks early and implementing detailed mitigation plans. Include an example where you successfully navigated a delay and kept the project on track with clear communication and adjustments.

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What role does data analysis play in your project management process?

Share how data analysis informs decision-making and project planning in your experience. Describe specific instances where you utilized data to drive project strategies or adjustments.

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How do you foster teamwork and collaboration in your teams?

Discuss your leadership style and emphasize strategies like team-building activities, open communication, and inclusive decision-making processes to create a collaborative environment that drives performance.

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What techniques do you use for effective communication with cross-functional teams?

Highlight your ability to tailor communication styles to your audience, using tools like stakeholder matrices or regular updates to address diverse team needs. Share a particular situation where this approach led to improved collaboration and results.

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Why do you want to work with Citi as a Program Management Senior Analyst?

When answering, express genuine interest in Citi's values and mission, as well as the opportunity to contribute to financial services innovation. Share how your career goals align with Citi's objectives and how you envision growing with the company.

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Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capi...

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 9, 2025

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