Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
VP, Branch Manager Encino, Ca image - Rise Careers
Job details

VP, Branch Manager Encino, Ca

The Branch Manager SAFE Act is a senior management professional responsible for providing full leadership and direction to a team of employees, grow sales and client base in coordination with the consumer sales team . The overall objective of this role is to lead a team grow sales, build customer loyalty and recommend the development of business strategies or initiatives and may include the management of activities by external organizations, and the direct management of individuals and sales teams.

Responsibilities:

  • Develop a sales plans and drive individual production goals, including building referral network and relationships with internal partners and external contacts
  • Create an environment through activity-based coaching and performance development and implement/execute coaching plan to develop employee’s skill set to achieve personal/branch goals
  • Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Retail Bank's priorities, execute business plan to achieve expected goals in all business categories
  • Support portfolio growth by identifying opportunities to deepen relationships and increase client acquisition and ensure clients receive optimal service and monitor/adhere to operational controls
  • Collaborate with branch partners to successfully achieve goals, build customer relationship and deliver customer service
  • Leverage workforce planning tool to optimize staffing in branches and set expectations for branch staff, fostering an environment in which team members work together to achieve all business goals
  • Integrate segment partners, partner with Assistant Manager and partner with the Division Operational to drive sales and drive outbound sales activities including: representing Citi and building partnerships in the community
  • Conduct daily proof processes to ensure adherence to operational requirements; investigate controllable losses among branch staff; provide coaching and manage performance on decisions used
  • Lead hiring process and coordinate performance management, compensation, communication and employee evaluation of branch staff
  • Responsible for planning, budgeting and policy formulation and involved in short-term planning resource planning
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 6-10 years of relevant experience required
  • Previous experience in banking or financial industry preferred
  • Sales management experience preferred
  • Registered or willing to register as mortgage loan originator with Nationwide Mortgage Licensing
  • Obtain or willing to obtain unique identifier from Registry
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Consistently demonstrates analytic skills


Education:

  • Bachelor's Degree/University degree or equivalent experience
  • Master’s degree preferred


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Consumer Sales

------------------------------------------------------

Job Family:

Branch Sales

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Encino California United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$101,760.00 - $152,640.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Anticipated Posting Close Date:

Apr 25, 2025

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Citi Glassdoor Company Review
3.9 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Citi DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Citi
Citi CEO photo
Jane Fraser
Approve of CEO

Average salary estimate

$127200 / YEARLY (est.)
min
max
$101760K
$152640K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About VP, Branch Manager Encino, Ca, Citi

Are you ready to take the next step in your career? As the VP, Branch Manager at Citi in Encino, CA, you’ll have the opportunity to lead a vibrant team while driving sales and cultivating deep customer relationships. This isn’t just about managing the day-to-day operations; it’s about creating a thriving environment where your team can excel and grow. Your role is pivotal as you’ll develop sales plans and help set individual production goals, while also fostering a culture of coaching and performance improvement. You’ll collaborate with internal partners to align practical strategies with overall business goals and monitor compliance and operational controls to ensure everything runs smoothly. Your leadership will also extend to the hiring process, performance management, and strategic planning. With a keen focus on customer service, relationship building, and community engagement, you’ll work tirelessly to deepen client relationships and drive portfolio growth. It’s not just about targets; it’s about making a genuine impact on clients and your team alike. If you’re excited about shaping strategies and leading a passionate team, the VP, Branch Manager position at Citi could be your ideal next adventure!

Frequently Asked Questions (FAQs) for VP, Branch Manager Encino, Ca Role at Citi
What are the key responsibilities of the VP, Branch Manager at Citi in Encino, CA?

The VP, Branch Manager at Citi in Encino, CA, holds several key responsibilities including the development of sales plans, driving individual production goals, and creating an effective coaching culture for team development. This role involves collaborating with branch partners to achieve targets, managing operational controls, and leading the hiring and performance management processes for branch staff.

Join Rise to see the full answer
What qualifications are required for the VP, Branch Manager position at Citi?

Citi requires candidates for the VP, Branch Manager position to have 6-10 years of relevant experience, preferably in the banking or financial industry. A background in sales management is also preferred. Additionally, potential candidates must possess a Bachelor's Degree or equivalent experience, with a Master's degree being a plus.

Join Rise to see the full answer
What is the expected salary range for the VP, Branch Manager role at Citi in Encino, CA?

The salary range for the VP, Branch Manager position at Citi in Encino, CA, is between $101,760.00 and $152,640.00. Along with this competitive salary, Citi offers various employee benefits including medical, dental, and vision coverage as well as 401(k) options and paid time off packages.

Join Rise to see the full answer
How does the VP, Branch Manager contribute to customer service at Citi in Encino?

As a VP, Branch Manager at Citi in Encino, contributing to customer service is a top priority. This involves developing and executing strategies that enhance client relationships, ensuring customer service excellence at every level, and fostering an environment where branch staff can collaboratively meet and exceed client expectations.

Join Rise to see the full answer
What types of opportunities for growth does the VP, Branch Manager position offer at Citi?

With the VP, Branch Manager position at Citi, you'll not only oversee a branch but also play a significant role in shaping business strategies that impact overall growth. This position offers vast opportunities for personal and professional development, including leadership training, networking with other professionals in the industry, and contributing to broader company objectives in a dynamic environment.

Join Rise to see the full answer
Common Interview Questions for VP, Branch Manager Encino, Ca
What strategies would you implement to drive sales as the VP, Branch Manager at Citi?

To drive sales, I would focus on developing comprehensive sales plans tailored to our team's strengths, fostering strong relationships with internal and external partners, and continuously motivating team members to meet individual targets while celebrating their achievements.

Join Rise to see the full answer
How would you handle a team member who is struggling to meet performance goals?

I would approach the situation with empathy, discussing the challenges they are facing, and then work collaboratively to create a personalized improvement plan. Regular check-ins would help ensure they receive the necessary support and resources to succeed.

Join Rise to see the full answer
Can you describe a time when you successfully built a referral network?

In my previous role, I leveraged community events to network with local businesses, fostering relationships that led to a robust referral system. By providing consistent follow-up and excellent service, we expanded our referral network significantly.

Join Rise to see the full answer
What do you believe is the most important aspect of compliance in the banking industry?

Compliance is crucial as it safeguards the firm's reputation and ensures the protection of clients' assets. I believe maintaining a culture of transparency and ethical behavior at all levels helps uphold compliance standards effectively.

Join Rise to see the full answer
How would you measure the success of your branch?

I would measure success through various KPIs including sales growth, client satisfaction scores, and employee engagement. Regularly reviewing these metrics allows us to adapt strategies in real-time to ensure continued success.

Join Rise to see the full answer
What approach would you take to develop a coaching plan for your team?

I would assess the individual needs of team members, set clear performance expectations, and implement regular coaching sessions. Furthermore, I would encourage peer mentorship to create a supportive learning environment.

Join Rise to see the full answer
How can you ensure excellent customer service in your branch?

Ensuring excellent customer service starts with hiring the right individuals, followed by extensive training on product knowledge, communication skills, and creating a culture where exceeding client expectations is the norm.

Join Rise to see the full answer
What role does collaboration play in achieving branch goals?

Collaboration is essential as it fosters teamwork, encourages the sharing of best practices, and allows us to leverage diverse perspectives to tackle challenges and drive towards our branch goals.

Join Rise to see the full answer
Describe your experience with managing operational processes.

I have extensive experience in managing operational processes by establishing clear protocols, performing regular audits, and ensuring that all team members are trained adequately, which minimizes errors and enhances efficiency.

Join Rise to see the full answer
How would you promote community engagement from the branch?

I believe in actively participating in community events, partnering with local organizations, and encouraging staff to volunteer, which not only builds our brand presence but also strengthens community relationships, ultimately benefiting both the bank and the clients.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony

Join Citi as a GSO System Administrator I, where you will play a vital role in providing technical support and ensuring the smooth operation of applications.

Photo of the Rise User
Citi Hybrid Los Angeles, California, United States
Posted yesterday
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony

We are seeking a proactive Compliance Officer to lead our compliance initiatives and ensure systematic adherence to banking regulations.

Posted 2 days ago

Join Symmetrio as a Territory Manager to lead sales efforts in the Pacific Northwest for a pioneering surgical oncology solutions company.

Photo of the Rise User

Join Meijer as a General Merchandise Department Manager to cultivate leadership and operational excellence in the Wauwatosa store.

Photo of the Rise User

Lead the Professional Services sales team at PowerSchool, focusing on K-12 education and driving service sales.

Photo of the Rise User
Comcast Hybrid PA - Pittsburgh, 15 Summit Park Dr
Posted 2 days ago

Join Comcast as a Supervisor in Individual Direct Sales, where you'll lead a dynamic sales team and drive exceptional customer experiences.

Radius Limited Hybrid 3rd Floor Block 1, Quayside Business Park, Mill Street, Dundalk, Co. Louth, Dundalk, Leinster, Ireland
Posted 6 hours ago

Radius is looking for a motivated Insurance Sales Team Leader to inspire and develop a talented sales team in Dundalk.

AWP Safety is searching for a detail-oriented Inside Sales Representative in Austin to manage customer relationships and assist in project estimates.

Photo of the Rise User

Join INDICO to play a pivotal role in streamlining digital sales operations and driving insights for informed decision-making.

Photo of the Rise User
FriendShip Hybrid North Ridgeville, Ohio, United States
Posted 3 days ago

Join the FriendShip Family as a Sales Associate and deliver exceptional customer service in a dynamic retail environment.

Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capi...

578 jobs
MATCH
Calculating your matching score...
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 13, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!