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Community Associate - job 1 of 4

Job Description

Division/Work Unit: Bronx Community Board No. 4
Bronx Community Board No. 4 is a New York City agency established to identify the needs of our community and advocate through city government to meet those requirements. In addition, we are empowered through the New York City Charter to make advisory decisions on land use, budgets, public policy and to monitor city services. The Board is composed of appointed members who represent different areas of our district, which includes Mott Haven. Melrose and Port Morris
Duties and Responsibilities:

The Community Associate, under supervision of the Community Coordinator, assists in resolving community issues, supports the Board Officers, Committee Chairs and Members, and is responsible for various administrative tasks. Responsibilities include, but are not limited to the following:

- Assist the Community Coordinator and District Manager in the monitoring and evaluation of municipal services and respond to constituent concerns related to these services

- Maintain the constituent complaints and services log, and provide direct follow-up to ensure final resolution of the delivery of municipal services or correction of original complaints

- Work closely with committee chairs on routine assignments, such as applications, agendas and reviewing meeting minutes in a timely fashion

- Ensure day-to-day office operations are efficient and effective

- Fostering strategic relationships on behalf of Bronx Community Board #4 between community groups and organizations

- Represent Bronx Community Board #4 by presenting at events, trade shows, schools, clubs, etc.

- Collecting information about local demographics, trends, and needs

- Using targeted advertising and outreach campaigns to reach specific populations or communities

- Tracking and managing volunteer performance and maintaining accurate records of their contributions

- Liaising with government offices to create effective partnerships when addressing community needs and resolving constituent complaints

- Maintaining an outreach database which details contacts, partnerships, and outreach activities

- Staying current with industry trends, best practices, and emerging technologies

- Draft targeted advertising and outreach campaigns to reach specific populations or communities

- Draft press releases, brochures, fliers and newsletters to raise awareness about available services, meetings and special events

- Collecting information about local demographics, trends, and needs

- Lead, supporting and guiding team members who contribute to outreach activities and events

- Review invoices and input and/or approve purchase orders and entries in the city Financial Management System (FMS) for further approval by the / Community Coordinator and District Manager and assist in maintaining financial records

- Communicate issues of community interest by drafting content for Board’s monthly e-newsletter and social media; track and provide regular updates and district content that has been approved by the board and district manager.

- Coordinate the development and content updates of the Community Board’s Website

- Prepare formal correspondence from the District Manager and the Board to various agencies and elected officials as assigned

- Monitor and respond to correspondence from the Board and the public, conducting research as necessary and tracking key data

- Take minutes of selected committee and all monthly full board meetings and submit in a timely fashion to the Community Coordinator, District Manager and/ or Committee Chair for edits or approval.

- Ensure all meeting notices and minutes are received, distributed, and posted on time, coordinating with District Manager and board chair

- Prepare and update board member attendance reports and other reports as assigned

- Maintain Community Board files and records in both paper and electronic form

- Attend monthly Board meetings and selected committee meetings, which are normally scheduled in the evening, as well as other occasional evening and weekend events and meetings

- Perform other miscellaneous tasks to support the mission and work of the Board and District Manager

COMMUNITY ASSOCIATE - 56057

Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

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What You Should Know About Community Associate, City of New York

Are you passionate about making a difference in your community? Bronx Community Board No. 4 in New York City is looking for a Community Associate to join their dynamic team! In this role, you'll support the Community Coordinator and play a vital part in resolving community issues, advocating for the needs of local residents, and helping to maintain efficient office operations. Your responsibilities will range from tracking constituent concerns and communicating with city officials to representing the Board at events and gatherings. You’ll also have the chance to foster strategic partnerships, create outreach campaigns, and manage volunteer efforts to enhance community engagement. This is a fantastic opportunity for someone with a high school diploma and three years of relevant experience, or an equivalent combination of education and experience, who wants to contribute to their community while gaining valuable hands-on experience in public service. In this position, you'll also take part in administrative tasks such as drafting newsletters, maintaining databases, and preparing formal correspondence, making sure that the Bronx Community Board’s voice is heard. If you enjoy collaboration, problem-solving, and being an active member of your community, this role at Bronx Community Board No. 4 might just be the perfect fit for you!

Frequently Asked Questions (FAQs) for Community Associate Role at City of New York
What responsibilities does a Community Associate at Bronx Community Board No. 4 have?

As a Community Associate at Bronx Community Board No. 4, you'll assist in resolving community issues and support Board Officers and members by handling a variety of administrative tasks. This includes monitoring municipal services, maintaining complaint logs, and ensuring effective communication within the community. You will also lead outreach campaigns, present at public events, and facilitate partnerships between community groups and government offices.

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What qualifications are required for the Community Associate position at Bronx Community Board No. 4?

To qualify for the Community Associate position at Bronx Community Board No. 4, you need a high school diploma or equivalent along with three years of experience in community work or related activities. Alternatively, an equivalent combination of education or experience may also be acceptable. Strong communication and organizational skills are essential for success in this role.

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What skills should a successful Community Associate at Bronx Community Board No. 4 possess?

A successful Community Associate at Bronx Community Board No. 4 should have excellent communication skills, both written and verbal, strong organizational abilities, and a passion for community service. Familiarity with data management and outreach strategies will be advantageous, as well as a proactive attitude toward problem-solving and collaboration.

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What does a typical day look like for a Community Associate at Bronx Community Board No. 4?

A typical day for a Community Associate at Bronx Community Board No. 4 might involve checking and responding to constituent concerns, attending committee meetings, preparing meeting minutes, and coordinating outreach efforts. Additionally, you'll engage with community members, draft newsletters, and liaise with government offices, making each day varied and impactful.

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What opportunities for professional growth does Bronx Community Board No. 4 offer to its Community Associates?

Bronx Community Board No. 4 is dedicated to fostering an inclusive environment, which includes providing opportunities for professional growth. As a Community Associate, you'll have access to training, networking opportunities, and the chance to take on diverse responsibilities that will enhance your skill set in community engagement and public service.

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Common Interview Questions for Community Associate
How do you prioritize tasks when managing multiple projects as a Community Associate?

When managing multiple projects as a Community Associate, I prioritize tasks based on urgency and importance. Establishing clear deadlines, maintaining a detailed calendar, and regularly communicating with my team are strategies I use to ensure all projects are progressing smoothly and efficiently.

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Can you provide an example of how you resolved a community issue?

Certainly! In my previous role, I encountered a situation where residents were concerned about inadequate lighting in public areas. I organized a community meeting to gather feedback and then liaised with city officials to advocate for better lighting solutions based on the residents' input. This collaborative approach led to the installation of new lights in those areas.

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What methods do you use to engage and inform the community?

To effectively engage and inform the community, I use a combination of social media outreach, newsletters, and local events to communicate important information. Tailoring messages to resonate with the audience and providing clear calls to action are key aspects of my strategy.

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How do you handle difficult conversations with constituents?

Handling difficult conversations with constituents requires empathy and active listening. I approach these situations with a calm demeanor, ensuring to validate their concerns while providing clear, constructive solutions. My goal is always to maintain a positive relationship and work collaboratively towards a resolution.

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What role does teamwork play in your approach as a Community Associate?

Teamwork is essential in my approach as a Community Associate. I believe that collaborating with coworkers and community partners enhances problem-solving abilities and drives successful outreach efforts. I actively promote an environment of support and encourage open communication to foster team success.

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How would you keep track of community demographic trends?

To track community demographic trends, I would utilize a variety of resources, including census data, surveys, and community feedback. Keeping an organized record of this data is crucial, as it informs our outreach strategies and allows us to respond effectively to the community's changing needs.

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What experience do you have in drafting press releases or newsletters?

In my prior roles, I have written several press releases and newsletters highlighting community events and available services. I focus on clearly presenting information in a compelling manner, ensuring it engages the audience while maintaining alignment with our organizational goals.

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Why do you want to work at Bronx Community Board No. 4?

I have a strong passion for community engagement and advocacy, which aligns perfectly with Bronx Community Board No. 4’s mission. I admire the Board’s commitment to addressing local issues and enhancing the quality of life for residents, and I would love the opportunity to contribute to this important work.

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Describe how you would manage volunteer contributions effectively.

To manage volunteer contributions effectively, I would establish clear expectations and provide regular feedback. Creating a structured reporting format for tracking contributions and recognizing volunteer achievements fosters a motivated and engaged volunteer workforce.

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What strategies do you propose for improving community outreach at Bronx Community Board No. 4?

To improve community outreach at Bronx Community Board No. 4, I propose leveraging social media platforms along with traditional methods like community events and partnerships with local organizations. This multifaceted approach ensures we connect with diverse demographics and meet community members where they are.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 27, 2025

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