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Special Officer - job 1 of 2

Job Description

ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE SPECIAL OFFICER CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY.

Division:
The Division of Administration--Bureau of Operations/Health Police Unit oversees, directs, and protects DOHMH employees, clients, visitors, and properties throughout NYC areas on a 24/7 basis. In meeting the growing needs and demands of the agency, this Unit requires adequate resources and staff to perform these services in an effective and efficient manner. Such services include the extension of hours of operations beyond the normal hours of operations at Public Health Laboratories and District Health Centers Neighborhood Health clinics.

Position Summary:
The selected candidate will perform work relating to physical security, safety, loss prevention, and maintenance of order. Officers patrol designated areas of public buildings, other facilities, and surrounding areas to maintain order, preserve the peace, and safeguard life and property against fire, vandalism, theft, etc.; give routine information to visitors and service recipients and direct them to the proper individuals and offices; discourage and eject loiterers and disorderly persons and when appropriate, arrest and issue summonses to law violators on premises; report security instances and unusual occurrences by telephone or radio and make subsequent written reports; as required, provide assistance to the sick, injured, mentally and physically disabled, and call for ambulances or medical attention. May operate a motor vehicle; monitor and control access by means of electronic security measures, such as closed-circuit television and access control readers.

Job Duties and Responsibilities:
-Respond to emergency incidents.
-Maintain heightened security level at key locations and secure other Health Department facilities throughout the five boroughs.
-Patrol of unstaffed locations.
-Complete complaint and incident reports.
-Conduct interior and exterior patrols of DOHMH facilities.
-Special Officers may be required to work various shifts including nights, Saturdays, Sundays, and holidays and to work rotating tours, change tours or work overtime when ordered, as permitted by the collective bargaining agreement.
-Some physical activities performed are working outdoors in all kinds of weather, walking or standing in assigned area during a tour; assist in carrying an injured adult; gripping persons to prevent escape.
-Carrying or wearing heavy equipment and wearing a bullet resistant vest.

Why you should work for us:

- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

SPECIAL OFFICER - 70810

Qualifications

1. A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization; and
2. Individuals serving in this title are designated as Peace Officers by the New York State Criminal Procedure Law. Therefore, all candidates must be qualified to serve as Peace Officers. Incumbents must satisfy the training requirements established by the State of New York for Peace Officers and obtain certification. Once obtained, this certification must be maintained for the duration of employment.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Special Officer, City of New York

Are you ready to make a difference in the safety and well-being of your community? At the New York City Department of Health and Mental Hygiene (NYC Health Department), we're seeking a dedicated Special Officer to join our team in Long Island City, NY. As a Special Officer, you'll play a vital role in our Bureau of Operations/Health Police Unit, ensuring the security and safety of our employees, clients, and the many facilities we oversee throughout New York City. You'll be on the front lines, patrolling designated areas, preventing loss, and maintaining order. Whether it’s responding to emergencies, assisting individuals in need, or managing access control with advanced security measures, your contributions will have a meaningful impact. Your day-to-day responsibilities will include monitoring facilities, conducting patrols, and addressing any security incidents, ensuring peace and safety at all times. We're looking for individuals who are not only skilled and proactive but also ready to work various shifts, including weekends and holidays. This role provides not just a job but a career with a comprehensive benefits package that reflects our commitment to our employees, including premium-free health insurance, a public sector pension plan, and opportunities for professional development. Join us at the NYC Health Department and be part of a mission that protects and improves the health of all New Yorkers. Together, we can cultivate a healthier and safer city for everyone!

Frequently Asked Questions (FAQs) for Special Officer Role at City of New York
What are the main responsibilities of a Special Officer at the NYC Health Department?

As a Special Officer at the NYC Health Department, your primary responsibilities include overseeing the security of facilities and properties, conducting patrols, responding to emergencies, and maintaining order. You'll also provide assistance to individuals in need and report any security incidents or unusual occurrences. This role is crucial in ensuring a safe environment for everyone involved with the department.

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What qualifications do I need to become a Special Officer at the NYC Health Department?

To qualify for the Special Officer position at the NYC Health Department, applicants must possess a four-year high school diploma or equivalent, and need to be designated as Peace Officers by New York State law. Completion of required training and certification as a Peace Officer is mandatory for employment and must be maintained throughout your career.

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What type of benefits can I expect as a Special Officer with the NYC Health Department?

Special Officers with the NYC Health Department enjoy a wide array of benefits, including premium-free health insurance, a defined benefit pension plan, a tax-deferred savings program, and a comprehensive Worksite Wellness Program. This extensive benefits package reflects the Department's commitment to supporting our staff's health and well-being.

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Is it necessary to work shifts as a Special Officer at the NYC Health Department?

Yes, the role of a Special Officer at the NYC Health Department requires flexibility as you may be assigned to work various shifts, including nights, weekends, and holidays. This ensures that we have adequate security coverage around the clock in our facilities across New York City.

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How does the NYC Health Department support diversity and inclusion in the workplace?

The NYC Health Department is committed to building a diverse workforce and maintaining an inclusive work environment. They actively promote equity by providing equal employment opportunities and reasonable accommodations for all individuals. This includes a strong stance against discrimination based on various protected characteristics, ensuring that everyone feels valued and supported.

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Common Interview Questions for Special Officer
What motivates you to apply for the Special Officer position at the NYC Health Department?

When answering this question, highlight your passion for public safety and community service. Discuss any previous experiences that inspired you to protect and serve others and explain how these motivations align with the mission of the NYC Health Department.

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How would you handle a conflict or disagreement with a colleague during a patrol?

In response, emphasize the importance of communication and conflict resolution skills. Describe a specific example of a time you successfully resolved a conflict through dialogue and understanding, reinforcing your ability to maintain professionalism in high-pressure situations.

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Can you describe a time when you responded to an emergency situation?

Use the STAR (Situation, Task, Action, Result) method to structure your response. Share a relevant experience, highlighting your quick thinking, the actions you took, and the positive outcome achieved from your intervention.

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What techniques do you use to maintain awareness and vigilance while on patrol?

Discuss the strategies you employ to stay alert and aware of your surroundings, such as practicing situational awareness and actively engaging with your environment. You can also mention physical fitness as a factor in your ability to remain vigilant.

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How do you prioritize your duties during a busy shift?

Illustrate your organizational and time-management skills. By discussing how you evaluate the urgency of tasks and allocate your time accordingly, you can demonstrate your ability to handle high-volume situations effectively.

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What is your approach to dealing with disorderly individuals?

Explain your commitment to de-escalation techniques and maintaining professionalism. Share an example of how you've handled a difficult situation with respect and authority, emphasizing your problem-solving skills.

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How do you ensure they are following city security protocols?

You might discuss your familiarity with security protocols, the importance of continuous training, and how you actively reinforce best practices among your peers to maintain a secure environment at all times.

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Why is teamwork important in the role of a Special Officer?

Talk about the importance of collaboration in maintaining security and safety. Provide examples of scenarios where teamwork played a critical role in achieving successful outcomes and enhancing overall security measures.

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How do you stay updated on safety and security policies?

Mention the value of ongoing education and training. Describe how you actively seek out updates through workshops, departmental meetings, or online resources, demonstrating your commitment to lifelong learning in your field.

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What do you consider the biggest challenge facing Special Officers today?

This question allows you to showcase your industry insight. Share your perspective on contemporary challenges like emerging security threats or community engagement and highlight how Special Officers can adapt and respond effectively.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
April 7, 2025

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