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Supervisor/Manager Part-Time

Claire's - A Career that's always in style

Part-Time Manager/3rd Key Holder Opportunity

About the Role

As a 3rd Keyholder at Claire's, you will be responsible for:

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

About Claire's

  • A leading high street fashion retailer with +3000 stores globally
  • We specialize in fashionable jewelry, accessories and cosmetics products
  • Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
  • We are a fun place to work! We encourage all store members to wear our product
  • We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!

Qualifications - External

About You

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all under represented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Compensation Range: $9.50 - $11.00

Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Average salary estimate

$21150 / YEARLY (est.)
min
max
$19500K
$22800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Supervisor/Manager Part-Time, Claire's

If you're looking to combine your passion for retail with the excitement of fashion, look no further than the Part-Time Supervisor/Manager position at Claire's in Oshkosh, Wisconsin! As a 3rd Key Holder, you will support the Store Manager and Assistant Store Manager to hit retail targets while creating a vibrant shopping atmosphere. Your responsibilities will include opening and closing the store when necessary, ensuring everything runs smoothly while you provide outstanding customer service. You’ll have the opportunity to deliver sales, assist customers with their queries, and ensure they leave with a smile on their faces. Your role will also involve helping with visual merchandising, processing deliveries, and even ear piercing (don’t worry, we’ll train you!). Claire’s isn’t just any store; we’re a fun and trendy place where our products shine, catering to our amazing customers ranging from children to young women. We encourage creativity, and we want you to showcase our awesome merchandise! With a dynamic team and supportive development opportunities, if you’re driven, ambitious, and eager to learn, this is the perfect chance to grow your career in retail. Join us at Claire’s, where style meets opportunity!

Frequently Asked Questions (FAQs) for Supervisor/Manager Part-Time Role at Claire's
What are the responsibilities of a Part-Time Supervisor/Manager at Claire's?

As a Part-Time Supervisor/Manager at Claire's, your key responsibilities include supporting the Store Manager and Assistant Manager in reaching retail targets, driving sales through exceptional customer service, opening and closing the store, and ensuring safe trading operations. You'll also assist in processing deliveries, visual merchandising, and fulfilling customer requests while maintaining an inviting store appearance.

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What qualifications do I need to apply for the Part-Time Manager position at Claire's?

To apply for the Part-Time Manager position at Claire's, candidates should have completed some high school education and have a minimum of one year of retail experience. Essential skills include excellent communication, basic computer knowledge, and solid mathematical comprehension. If you're passionate about customer service and enjoy a dynamic retail environment, Claire's wants to hear from you!

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How does Claire's support employee development for Part-Time Managers?

At Claire's, we truly believe in nurturing talent and encouraging career growth. As a Part-Time Manager, you will receive ongoing training and mentorship tailored to your career ambitions. We empower you with the skills and knowledge necessary to succeed in the fashion retail industry, ensuring you have all the support you need to flourish within the Claire's family.

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What kind of work environment can I expect as a Part-Time Manager at Claire's?

Working as a Part-Time Manager at Claire's means being part of a fun and lively atmosphere where creativity is encouraged. You'll work alongside a supportive team that values collaboration and a positive spirit, all while connecting with customers and showcasing fashionable accessories and jewelry. It's a retail experience that turns work into play!

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Are there benefits for part-time employees at Claire's?

Yes, Claire's offers several benefits for part-time employees, including access to voluntary welfare plans, participation in a 401(k) matching program, vacation time, sick time, and paid leave in required states. We prioritize your well-being and ensure that all our employees feel valued and supported, no matter their work status.

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Common Interview Questions for Supervisor/Manager Part-Time
How would you handle a difficult customer at Claire's?

When faced with a difficult customer at Claire's, remember to stay calm and professional. Listen attentively to their concerns, empathize with their feelings, and work towards a resolution that aligns with both the company's policies and the customer's expectations. Show them that their satisfaction is your priority, turning a challenging situation into a positive experience.

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What strategies would you use to drive sales as a Part-Time Supervisor/Manager?

To drive sales as a Part-Time Supervisor/Manager at Claire's, I would focus on fostering a friendly shopping environment and training the team to engage with customers effectively. Implementing promotions, upselling products, and showcasing popular items through visual merchandising can significantly enhance customer interest and boost sales.

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How do you prioritize tasks when managing store operations?

Prioritizing tasks is crucial in a store management role. I would start by assessing urgent tasks, like opening the store or dealing with customer inquiries, then focus on essential operational duties such as stock management and visual displays. Having a proactive approach and organizing a daily to-do list helps me stay on top of everything at Claire's.

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Describe a time you demonstrated excellent customer service.

I remember a time when a customer was uncertain about a gift for a friend. I took the time to understand their needs and provided personalized recommendations, which not only helped them make a decision but also left them thrilled with the shopping experience. This kind of positive interaction is what I strive for at Claire's!

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What do you know about Claire's and our product offerings?

Claire's specializes in trendy jewelry, accessories, and cosmetics, focusing on a diverse range of customers from children to young women. I appreciate the artistic approach Claire's takes in curating products that include everything from classic styles to the latest fashion trends, making it a fun shopping destination.

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How would you approach training new team members?

When training new team members, I believe in a hands-on approach that blends guidance with real-world application. I would start with an overview of store operations, followed by shadowing sessions, and encourage new hires to ask questions. Building their confidence through interactive training ensures they feel prepared and valued at Claire's.

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How do you manage conflicts among team members?

Conflict management starts with open communication. I would encourage the team to express their concerns in a constructive way and facilitate a mediation if necessary. My goal is to foster a positive team environment at Claire's where every individual feels respected, leading to better collaboration.

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What do you consider exceptional visual merchandising?

Exceptional visual merchandising not only captures attention but also tells a story. At Claire's, it involves displaying products in an engaging way that reflects current trends and appeals to our diverse customers. Creative use of color, lighting, and arrangement can make a significant impact on customer experience and sales.

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Why do you want to work at Claire's?

I admire Claire's commitment to diversity, creativity, and customer satisfaction. The company's fun atmosphere aligns perfectly with my personality and passion for the fashion retail industry. I believe my skills and enthusiasm would contribute to the culture at Claire's while helping the company thrive!

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What do you think makes for good teamwork in a retail environment?

Good teamwork in retail hinges on communication, support, and shared goals. At Claire's, it's essential that everyone feels united in our mission to provide exceptional customer service while enjoying a collaborative work environment. Team members should be encouraged to share ideas and celebrate each other's successes. This collective effort drives morale and ensures we meet our objectives together.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
March 27, 2025

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