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B2B Program/ Sales Manager

Job Title:

B2B Program/ Sales Manager

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Catalyst team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We power local ecosystems with real-world platforms that empower businesses and developers to help people navigate, explore and get things done in the world. We do this by delivering ‘Real World, Real Time’ solutions that unlock unique economic value for our customers. Critical to our success is the ability to drive deeper integration with developers, create stronger product differentiation in the market, and help customers achieve more value from the relationship. Client Platform provides businesses with real-world insights and immersive location experiences across the globe. With 99% coverage of the world, 25 million updates daily and more than a billion monthly active users, we offer a reliable, trusted and comprehensive platform and industry solutions on which businesses large and small and build confidently on.

Summary:

As Go-to-Market Program Management, you will work closely with Product, Marketing, Sales and Operations leadership to drive the commercial success of our products. You will be responsible for the management and effective landing of product launches, business model changes, and other strategic initiatives. In this role you will bring your go-to-market experience to drive both effectiveness and efficiency in our launch process. To accomplish all of this, you will need to build strong cross-functional partnerships, influence a cross-functional leadership team, and use organizational skills to navigate ambiguity. You use strategy & communication skills to prioritize, design cross-functional processes and influence key senior stakeholders. You use technical skills to get into the details of a product change, while maintaining a 30-thousand foot perspective to understand the future needs of the business and adapt.

This person must be located in Texas for work at home.

 

Job Responsibilities:

Manage GTM launch process for Geo Developer and Sustainability products in collaboration with Cloud, Product Managers, GTM and dependent stakeholders to keep launches on track, proactively reaching out to seek approvals, communicating blockers early and ensuring stakeholders are kept informed of status

Review early stage product PRDs for Commercialization Exit criteria and align on coverage to ensure no gaps in launch

Independently obtain accurate information required for launch inputs among existing materials and stakeholders, from reading documentation, attending meetings, etc.

Own components of GTM strategy, product market fit, commercial fit and other analyses that are critical for successful launches and landings, in partnership with GTM team members

Dive deep into specifics to analyze the issues, and then pull back up to examine the broader strategic implications. Synthesize multiple perspectives to arrive at and drive to decisions.

Minimum Qualifications:

  • Bachelor's degree or equivalent practical experience
  • 6 years of experience in program management or business operations
  • Experience with technology / Enterprise Software / Cloud
  • Experience in business leadership
  • Demonstrated ability to conceptualize, define and implement large scale projects / programs with limited oversight, cross-functional dependencies and international implications.
  • Strong, proactive communication and interpersonal skills / able to influence all levels
  • Must be located in Texas

Preferred Qualifications:

Passionate about customers, possessing the drive to achieve quick results, and have the capacity to assume increasing responsibility in evolving, fast-paced global organization.

Data analysis capabilities

Ability to manage numerous projects / work streams simultaneously and drive them to successful completion, with a wide range of stakeholders and tight timelines

Salary Range:

The base salary range for this position is $51,100-$81,800, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is 4/14/2025.

#LI-Remote

#ConcentrixCatalyst

Location:

USA, Dallas, TX

Language Requirements:

Time Type:


Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

English

Spanish

To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

Average salary estimate

$66450 / YEARLY (est.)
min
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$51100K
$81800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About B2B Program/ Sales Manager, CNX

As a B2B Program/Sales Manager at Concentrix, you will be at the forefront of driving our market strategies and product launches in Dallas, TX. We’re not just any technology company; we’re the leaders in transforming how brands engage with their customers. In this role, you'll collaborate closely with our Product, Marketing, Sales, and Operations teams to ensure our solutions resonate with our clients’ needs. You will oversee the go-to-market (GTM) strategies for our Geo Developer and Sustainability products, a vital part of our mission to simplify the customer experience. Your expertise in program management will shine as you coordinate the launch process, manage business model changes, and adapt strategic initiatives seamlessly. Our work culture thrives on innovation and collaboration, which means you'll have the liberty to influence key decisions and keep stakeholders informed while overcoming any challenges that may arise along the way. We value strong communication skills, an analytical mindset, and the ability to manage multiple projects without losing sight of our strategic objectives. Joining Concentrix means being part of a diverse team dedicated to making exceptional experiences less of a challenge and more of a reality. Not to mention, you will enjoy a competitive salary and a fantastic benefits package. We’re excited to have driven, passionate individuals who want to make a difference as part of our team.

Frequently Asked Questions (FAQs) for B2B Program/ Sales Manager Role at CNX
What are the main responsibilities of a B2B Program/Sales Manager at Concentrix?

As a B2B Program/Sales Manager at Concentrix, you will be responsible for managing the go-to-market processes for our product launches, collaborating with various stakeholders to ensure successful outcomes. Your duties include overseeing product commercialization efforts, aligning on GTM strategies, and synthesizing insights to drive effective decision-making.

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What qualifications are required for the B2B Program/Sales Manager position at Concentrix?

Candidates applying for the B2B Program/Sales Manager role at Concentrix should possess a bachelor's degree and at least 6 years of experience in program management or business operations. Familiarity with technology, enterprise software, and cloud services is critical, along with excellent communication and interpersonal skills.

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What does the work environment look like for a B2B Program/Sales Manager at Concentrix?

At Concentrix, the work environment for a B2B Program/Sales Manager is dynamic and collaborative. Located in Dallas, TX, this role allows for remote working flexibility. You will work closely with cross-functional teams and be part of a culture that encourages innovation and diversity, setting you up for success within our organization.

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What kind of career growth opportunities exist at Concentrix for a B2B Program/Sales Manager?

Concentrix is committed to fostering career growth for its employees. As a B2B Program/Sales Manager, you will find numerous opportunities for professional development, mentorship, and skill enhancement, particularly studying market analytics and client engagement strategies to prepare you for higher responsibilities within the organization.

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How does Concentrix support the work-life balance of a B2B Program/Sales Manager?

Concentrix takes pride in promoting a balanced work-life culture. As a B2B Program/Sales Manager, you will benefit from flexible work arrangements and a comprehensive benefits package, ensuring that your personal well-being is prioritized alongside your professional contributions.

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Common Interview Questions for B2B Program/ Sales Manager
Can you describe your experience with program management in the tech industry?

When answering this question, highlight specific projects you have managed, focusing on your strategic oversight, cross-functional collaboration, and the outcomes achieved. Emphasize your ability to adapt to changes and how your actions lead to successful product launches.

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How do you prioritize tasks when managing multiple projects?

Showcase your organizational skills and decision-making process. Discuss how you assess the urgency and importance of each task, the tools or methods you use to track progress, and your ability to communicate expectations to team members effectively.

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What strategies do you utilize to influence stakeholders within a project?

Explain your approach to building relationships with stakeholders. Using examples, describe how you establish rapport, share data-driven insights, and ensure open lines of communication to keep everyone aligned on project goals.

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Can you provide an example of a time when you overcame a significant challenge during a launch?

Detail a specific challenge you faced and the steps you took to resolve it. Focus on your analytical skills, problem-solving abilities, and how you rallied your team and stakeholders to achieve a successful outcome despite roadblocks.

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What role does data analysis play in your decision-making process?

Discuss your experience with data analysis, perhaps mentioning specific tools or methods you use. Highlight your capability to derive insights from data, how you apply this information to inform strategic decisions, and its impact on the overall success of projects.

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How do you ensure a successful collaboration with the marketing team?

Illustrate your strategies for collaboration, such as regular meetings, clear and measurable objectives, and effective feedback mechanisms. Share how you align marketing initiatives with product launches to ensure cohesive GTM strategies.

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What do you believe is the key to a successful go-to-market strategy?

Articulate the essential components of an effective go-to-market strategy, such as a thorough understanding of the target market, clear positioning, well-defined messaging, and close collaboration with sales, marketing, and product development teams.

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How would you handle a disagreement with a cross-functional team member?

Demonstrate your conflict resolution skills by describing your approach to understanding different perspectives, facilitating open discussions, and working towards mutually beneficial solutions while maintaining professionalism.

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Can you share how you've used customer feedback in past roles?

Emphasize the importance of customer feedback and how it has influenced your product decisions or project directions. Provide examples of actions you took based on customer insights, showcasing your commitment to client satisfaction.

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What interests you most about the B2B Program/Sales Manager role at Concentrix?

Reflect on why you’re drawn to this specific position and company. Share your enthusiasm for working at Concentrix and how your own values align with the company’s mission, as well as your eagerness to contribute to its innovation and growth.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 11, 2025

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