UX Designer, Digital Systems

As a UX Designer at Comcast, your primary responsibilities include contributing to and managing the Helix design system, leading the development of design components in Figma, creating user flows, prototypes, and wireframes, and collaborating with various teams to ensure cohesive branding across multiple platforms. You will also be responsible for documenting updates and presenting work to stakeholders throughout the organization.

To qualify for the UX Designer role at Comcast, you should have a minimum of 5 years of experience in UX/UI design, showcasing a strong portfolio that highlights your expertise in digital design. Proficiency in Figma, Adobe CC, and an understanding of user-centered design methodologies are also essential, alongside excellent communication skills to effectively collaborate with cross-functional teams.

Comcast is committed to fostering career growth for its UX Designers by providing a supportive environment where innovation thrives. As part of a multidisciplinary team at Xfinity Creative, you'll be encouraged to contribute fresh ideas and lead projects that help you develop your skills further while showcasing your talents. The company also offers ongoing training and resources to help you stay ahead in the ever-evolving field of design.

For the UX Designer position at Comcast, expertise in Figma is crucial, as it's the primary tool for creating design components and user interfaces. Additionally, familiarity with Adobe CC and PPTX is beneficial for crafting internal presentations and visual assets. Understanding design principles and responsive design practices will also enhance your effectiveness in this role.

While the UX Designer position at Comcast is based in New York, the company values flexibility and may consider hybrid work arrangements. It's best to check with the HR department for specific details about remote work policies and any potential adaptation to work environments.

When asked about your design process, emphasize how you begin with user research to understand needs and behaviors. Discuss the importance of brainstorming and sketching initial ideas, followed by creating wireframes and prototypes in Figma. Highlight how you iterate on feedback and test designs to ensure they meet user expectations effectively.

Explain that maintaining consistency across platforms requires a solid design system, like the one at Comcast. Discuss how you leverage style guides, design tokens, and a component library in Figma to ensure that every aspect of your design aligns with the overall brand identity, regardless of the medium.

Use this question to showcase your problem-solving skills. Describe a specific challenge, the steps you took to investigate the issue, and how you collaborated with your team to develop a solution. Mention how user feedback helped refine the final design, demonstrating your focus on user-centered design.

Discuss various user testing techniques such as conducting usability tests, surveys, and interviews. Explain that you analyze user interactions and gather quantitative and qualitative insights to refine your designs. Stress the value of incorporating user feedback early and iteratively in your process.

Share your approach to task prioritization, such as using project management tools or matrices to assess project urgency and importance. Emphasize your ability to balance short-term deadlines with longer-term project goals and maintain clear communication with your team.

Provide a detailed overview of a specific project, highlighting your role and contributions. Discuss the project goals, your design process, and how you collaborated with cross-functional teams. Emphasize metrics that demonstrate success, such as user engagement or increased satisfaction.

Stay current by discussing trends such as dark mode design, micro-interactions, or the rise of voice user interfaces. Explain how you keep up with industry trends through ongoing education, workshops, and professional networking, showcasing your enthusiasm for professional growth.

Describe the key performance indicators (KPIs) you track to assess design success, such as user engagement, conversion rates, and feedback from surveys. Stress the importance of analyzing data and user behavior to make informed decisions for future iterations of your designs.

Explain that you view constructive criticism as an opportunity for growth. Discuss how you actively solicit feedback from peers and stakeholders, and how you approach revisions with an open mind, ultimately aiming to enhance the user experience based on the input received.

When addressing this question, express your enthusiasm for contributing to a leading company that values innovation and collaboration. Discuss how the opportunity to work with cutting-edge technology and be part of a team focused on delivering exceptional user experiences aligns perfectly with your career aspirations.