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Senior Audio Visual Production Manager

Convene is looking for a Senior Audio Visual Production Manager to oversee IT services and ensure high-quality experiences in their event spaces.

Skills

  • Extensive AV equipment knowledge
  • Customer service skills
  • Team management experience
  • Excellent communication skills

Responsibilities

  • Manage and delegate tasks to AV team members
  • Troubleshoot AV equipment and systems
  • Coordinate technology needs for clients
  • Oversee daily floor operations and schedules
  • Prepare financial reports for client programs

Education

  • High school diploma or GED required
  • Bachelor's Degree preferred
  • CTS certification preferred

Benefits

  • Excellent health coverage starting day one
  • Generous paid time off
  • 401K plan with company matching
  • Continuous professional development support
To read the complete job description, please click on the ‘Apply’ button
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CEO of Convene
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Ryan Simonetti
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Average salary estimate

$95000 / YEARLY (est.)
min
max
$90000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Audio Visual Production Manager, Convene

Join Convene as a Senior Audio Visual Production Manager in the vibrant hub of New York City! At Convene, we believe that a diverse team fuels innovation and creativity. As an integral player in launching our stunning new event space at 30 Hudson Yards, you'll oversee all AV technology services, ensuring a seamless experience for clients and employees alike. Imagine managing a state-of-the-art venue that spans 72,000 square feet and can accommodate up to 1,500 guests! Your day-to-day will involve collaborating closely with clients, guiding a dedicated team, and troubleshooting various AV systems, from audio control to video conferencing. You'll not only lead your team in delivering top-notch service but also play a crucial role in training and mentoring others. This position is perfect for someone with a passion for technology and an eagerness to create amazing experiences for people from all walks of life. Here at Convene, we're on a mission to revolutionize the way people meet and gather, and we need someone like you to help us innovate and grow! Your journey with us will also provide incentives for personal and professional development, as we value your career path just as much as our company’s goals. Ready to contribute to an exciting future for Convene? Come aboard and be a part of our mission today!

Frequently Asked Questions (FAQs) for Senior Audio Visual Production Manager Role at Convene
What are the key responsibilities of a Senior Audio Visual Production Manager at Convene?

As a Senior Audio Visual Production Manager at Convene, your key responsibilities will include managing all AV technology services, collaborating with clients and various teams to ensure seamless operations during events, overseeing team members, and providing training and troubleshooting support. You'll also coordinate logistics for large events, ensure all equipment is functioning properly, and maintain exceptional customer service standards.

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What qualifications are necessary for a Senior Audio Visual Production Manager position at Convene?

To qualify for the Senior Audio Visual Production Manager role at Convene, candidates should possess a high school diploma or GED, although a Bachelor's degree is preferred. An industry certification like CTS is also favored, along with a 9+ years of relevant experience in managing AV equipment and leading teams. Strong technical knowledge, excellent customer service skills, and the ability to work in a fast-paced environment are crucial for success in this role.

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What is the working environment like for a Senior Audio Visual Production Manager at Convene?

The working environment for a Senior Audio Visual Production Manager at Convene is dynamic and engaging. Located in the heart of New York City, you'll work in a state-of-the-art facility with a supportive and collaborative team who are equally committed to creating exceptional events. The culture at Convene is inclusive, driven by the values of GRIT—Genuine, Relentless, Integrity & Teamwork—allowing you to thrive professionally while contributing to a positive workplace.

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How does the Senior Audio Visual Production Manager contribute to events at Convene?

As a Senior Audio Visual Production Manager at Convene, you’ll be crucial in delivering high-quality AV experiences for various events. This entails coordinating technical specifications with clients, managing equipment logistics, and leading your team through setup and execution. Your expertise ensures that every detail is meticulously attended to, resulting in seamless and memorable gatherings at one of New York City's premier event spaces.

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What career growth opportunities are available for a Senior Audio Visual Production Manager at Convene?

Convene encourages career growth and offers various opportunities for advancement for the Senior Audio Visual Production Manager. You will have access to ongoing professional development resources, training programs, mentorship opportunities, and a supportive network. By continuously honing your skills and leadership abilities, you can pave the way for future roles within the expanding Convene organization.

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Common Interview Questions for Senior Audio Visual Production Manager
How have you managed team members in a high-pressure AV environment?

When managing team members in a high-pressure AV environment, it's vital to communicate clearly and delegate tasks effectively. Share your strategies for fostering a supportive atmosphere, ensuring everyone understands their roles, and remaining calm under pressure to maintain productivity.

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Can you provide an example of a challenging AV project you managed?

Discuss a specific AV project that presented challenges, detailing how you addressed them. Highlight your problem-solving skills, collaboration with team members, and how you ensured that the project met the clients’ needs while staying within the timeline.

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What experience do you have with AV technology and equipment?

Share your experience with various AV technologies, including audio mixers, video switchers, and conferencing systems. Talk about specific projects where you utilized your technical expertise to enhance the customer experience.

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How do you prioritize tasks when managing multiple projects?

Explain your approach to prioritizing tasks, especially in a busy AV environment. Discuss your methods for assessing deadlines, client needs, and resource availability to ensure all projects run smoothly.

Join Rise to see the full answer
What strategies do you use for client communication in the AV production process?

Detail the strategies you employ for effective client communication throughout the AV production process. Emphasize the importance of setting clear expectations, maintaining regular updates, and being responsive to client requests.

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How do you ensure team members remain motivated during long event days?

To keep team members motivated during long event days, I focus on fostering a positive work environment. Discuss your strategies for encouraging breaks, celebrating small wins, and creating a team atmosphere that values each member's contributions.

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How do you stay updated on the latest AV technology trends?

Share how you stay informed about the latest AV technology trends, such as following industry publications, attending trade shows, and participating in professional networks. Discuss any recent trends you've implemented in your work.

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What role does customer service play in your work as a Senior Audio Visual Production Manager?

Discuss the critical role of customer service in your position and how you ensure clients receive exceptional support. Emphasize the importance of actively listening to their needs and going above and beyond to provide great experiences.

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How do you handle last-minute changes during an event?

Handling last-minute changes during an event requires flexibility and quick thinking. Share examples of how you’ve adapted to changing circumstances, keeping open lines of communication with your team while maintaining a calm demeanor.

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Why do you want to work for Convene as a Senior Audio Visual Production Manager?

Articulate your reasons for wanting to work at Convene. Highlight the company's values, innovative reputation in the AV space, and how your skills align with their mission of enhancing meetings and events.

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We create the places and experiences that spark human potential.

85 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$90,000/yr - $100,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 16, 2025

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