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Job details

Deli Production Team Member

Description


Who we are

We are a community owned natural foods grocery store. We’re passionate about the Co-op business model, food quality, and our community! We are driven to provide a workplace that engages our team members and raises the bar for excellent employment practices. We strive to create a feeling of inclusivity with all employees and customers. We look for positive people who have a passion for customer service, have fun while working hard, are self-motivated, and want to be a part of a growing team.



What You’ll be doing

Help feed our community by preparing and cooking the Co-op’s recipes from scratch. Ensure that finished products coming out of the kitchen meet the Co-op standards. Production team members are responsible for providing a welcoming and inclusive environment by offering great customer service. You will also assist with placing orders, receiving products, stocking, and maintaining displays.



What You’ll be Responsible for

  • Preparing soups, salads and entrees for service case, GnG (Grab and go) case, and salad bar.
  • Providing friendly and welcoming service to customers and fellow co-workers.
  • Being aware of all co-op’s deli promotions and advertisements.
  • Merchandising the department to enhance shopping experience and maximize sales, including ensuring proper pricing and signage.
  • Stocking, rotating and facing product according to department’s procedure.
  • Maintaining back-stock areas according to department’s standards.
  • Receiving product and ensuring invoice accuracy.  
  • Placing orders as directed by the department managers on occasion.
  • Following department-safe food handling procedures.
  • Ensuring department sanitation, cleanliness and safety standards are met.
  • Performing other front and back of house duties as needed or assigned.


Requirements


Qualifications

  • Willingness to be trained up to Co-op’s kitchen standards. Previous kitchen experience is preferred, but not required.  
  • Ability to provide excellent, friendly, face-to-face customer service in a fast-paced environment.
  • Ability to learn about specialty and prepared foods and has an interest in gaining knowledge of natural and organic grocery industry. 
  • Ability to remain calm, think quickly, prioritize effectively, and problem solve within established guidelines, while handling multiple demands.
  • Ability to work well with others in a cooperative environment where teamwork, compassion and constant communication are essential.
  • Ability to meet expectations of regular, predictable attendance.
  • Ability to work a flexible schedule including mornings, evenings, and weekends. 
  • Ability to maintain current food handler card.
  • Ability to work early mornings, evenings, weekends, and holidays.
  • Must be at least 18 years of age. 


Physical Requirements

  • Ability to work in moderate and loud noise environments including, but not limited to paging, telephones, human voices, music, and machinery. 
  • Ability to withstand prolonged standing and walking.
  • Ability to frequently reach, bend, twist, and rotate.
  • Has regular fine motors skills working and gripping with hands.
  • Ability to lift 30 to 50, occasionally.
  • Tolerant of repetitive tasks such as stirring, chopping, cutting.
  • Can withstand exposure to FDA approved cleaning chemicals. 
  • Can withstand exposure varying to temperatures: Coolers, freezers, ovens/stoves.


Benefits at the Co-op

  • Up to 25% staff discount & access to wholesale orders. 
  • Great medical/dental/vision and supplemental insurance options (for full-time employees).
  • 401(k) w/match.
  • Paid time off.
  • Pay on Demand.
  • Potential year-end bonus.
  • Access to employee assistance program.



Equal opportunity Statement

The Community Food Co-op is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



Important Disclaimer 

Employees are expected to act in the best interest of the Co-op, even if doing so requires actions or responsibilities not listed in the above job description. The above statements are intended to describe the general nature and level of work being performed by those assigned to this job. They are not intended to be an exhaustive list of all duties and responsibilities required of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned which are not considered essential and may not be listed here. 



What You Should Know About Deli Production Team Member, Coop

Join the Community Food Co-op team as a Deli Production Team Member in Bellingham, Washington! We're not just any grocery store; we're a community-owned haven for natural foods, driven by a passion for quality and inclusivity. As a Deli Production Team Member, you’ll play a vital role in preparing our delicious recipes from scratch, helping us to feed our community and maintain our high Co-op standards. Imagine a day filled with the aromas of freshly prepared soups and salads, and the satisfaction of providing excellent service to our customers. You will be responsible for a variety of tasks, including preparing trendy grab-and-go items, stocking shelves, and creating an inviting shopping experience for all. Your commitment to friendly customer interaction will help foster a warm atmosphere, while your teamwork spirit will ensure a smooth operation in the kitchen. The role requires a willingness to learn and adapt, as you’ll be gaining insights into natural and organic foods. If you’re excited about collaborating with like-minded individuals in a fast-paced environment that values hard work and a sense of community, then we want to hear from you! For anyone passionate about healthy food and enhancing customer experiences, this role is a fantastic opportunity to grow and make a positive impact. Ready to embark on this rewarding journey with us? Let’s create something great together!

Frequently Asked Questions (FAQs) for Deli Production Team Member Role at Coop
What are the main responsibilities of a Deli Production Team Member at Community Food Co-op?

As a Deli Production Team Member at Community Food Co-op, your key responsibilities include preparing delicious soups, salads, and entrees from scratch, ensuring they meet our high quality standards. You will provide welcoming customer service, assist with merchandising and stocking, maintain cleanliness and safety standards in the deli, and help manage inventory by placing orders when directed. Each day will be a blend of cooking, customer interaction, and teamwork!

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What qualifications are needed to become a Deli Production Team Member at Community Food Co-op?

To become a Deli Production Team Member at Community Food Co-op, candidates should have a willingness to be trained to our kitchen standards. While previous kitchen experience is preferred, it is not mandatory. We are looking for individuals who are excited about customer service, can thrive in a fast-paced environment, and have a keen interest in specialty and prepared foods, particularly in the natural and organic grocery sector.

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How important is customer service for a Deli Production Team Member at Community Food Co-op?

Customer service is crucial for a Deli Production Team Member at Community Food Co-op. You will be the face of our deli, welcoming customers and engaging with them to ensure an exceptional shopping experience. Our focus on providing friendly, knowledgeable service reflects our commitment to community and quality, and great customer interactions will play a significant role in maintaining that reputation.

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What physical requirements should a Deli Production Team Member be aware of at Community Food Co-op?

A Deli Production Team Member at the Community Food Co-op should be prepared for various physical tasks such as standing for prolonged periods, lifting 30 to 50 pounds, and performing repetitive motions like chopping and stirring. The role may also involve working in varying temperatures, such as coolers and ovens, so candidates should be comfortable with these conditions as part of their daily responsibilities.

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What benefits can a Deli Production Team Member expect at Community Food Co-op?

At Community Food Co-op, Deli Production Team Members can expect a range of benefits including up to a 25% staff discount, access to various medical/dental/vision options, a 401(k) plan with matching, paid time off, and a potential year-end bonus. Additionally, we offer Pay on Demand and access to an employee assistance program to support our team members' well-being.

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Common Interview Questions for Deli Production Team Member
Can you describe your experience with food preparation?

When answering this question, emphasize any relevant experience you have in food preparation, even if it's limited. Talk about your eagerness to learn and adapt to the kitchen standards at Community Food Co-op, highlighting your ability to follow recipes and your passion for preparing healthy meals.

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How would you handle a difficult customer in the deli?

To effectively answer this question, demonstrate your strong customer service skills. Explain how you would remain calm, listen to the customer's concerns, and work to find a resolution, emphasizing the importance of maintaining a positive interaction and upholding the Co-op’s values.

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What do you know about Community Food Co-op?

In your response, discuss your understanding of the Co-op model and its focus on community and quality natural foods. Mention any relevant information you’ve researched, and express your enthusiasm for contributing to such a vibrant community resource.

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How do you prioritize tasks in a busy kitchen environment?

Here, it's best to showcase your organizational skills and adaptability. Explain how you would assess tasks based on urgency and importance, and be prepared to discuss any experience you have managing multiple responsibilities simultaneously.

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Describe a time when you worked on a team. What was your role?

Share a specific example that highlights your teamwork skills. Focus on your communication abilities, collaboration, and how you contributed to a positive team outcome, which aligns with the values of cooperation in the Community Food Co-op.

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What steps do you take to ensure food safety in the kitchen?

Discuss your understanding of food safety practices, such as proper food handling procedures and sanitation standards. Mention any relevant coursework or certifications you hold, even if they're basic, to showcase your commitment to maintaining safety in the food environment.

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How do you keep up with co-op promotions and product knowledge?

Demonstrate your proactive approach by discussing how you would regularly engage with team meetings, training sessions, and product information to stay informed. Highlight your enthusiasm for staying updated on promotions in order to provide knowledgeable service to customers.

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What do you think is the most important quality for a Deli Production Team Member?

Express the importance of teamwork, adaptability, and a strong customer service orientation. Talk about how these qualities are essential for creating a welcoming atmosphere in the deli and fitting well into the Co-op’s inclusive culture.

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Why do you want to work for Community Food Co-op?

Share your alignment with the Co-op’s values and your interest in natural foods. Highlight how you admire their commitment to community and quality, and how you see yourself contributing to this mission as a Deli Production Team Member.

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Are you comfortable working flexible hours, including weekends?

When responding, be honest about your availability. Express a willingness to work the schedule needed, emphasizing your flexibility and commitment to supporting the team and the Co-op’s operations.

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April 3, 2025

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