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Staff Backend Engineer - Cloud Infrastructure

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.  

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.  

 

As a Staff Backend End - Cloud Infrastructure, this role will focus on Cloud Platform Infrastructure, Services and processes at its best to enhance Cloud infrastructure reliability & system efficiencies, productivity, availability, scalability and system quality at 10X scale. This role will be responsible for diving deep into business problems, understanding current customer pain points, system domain, current Platform limitations (if exists) and then work closely with engineering teams / leaders to design and architect new system / services leveraging cloud infrastructure that can scale 10X better in terms of reliability, availability performance and efficiency. This includes providing system architecture artifacts, accountability on cloud infrastructure choices that can perform and scale at 10X level but are still efficient, guidance on using right machine type, network designs, deployment automation etc . You will be part of a Global team working from different locations but still works as a central connected unit.
 
Key Skills and Role Responsibilities:
  • Strong experience on Cloud DevOps tools and coding (CI/CD, IaaC, Terraform, Terragrunt, Terratest, Python, Cloud Formation, Ansible, GitHub, CircleCI, Jenkins and Infra Automation)
  • Self-service code development and end-to-end back cloud deployment automation for application stack.
  • Provide a roadmap and vision for scalable and robust growth for your cloud infrastructure and platform services to enable achieving 99.999% availability.
  • Strong technical analytical & design capability to understand common & shared platforms, web, & services API with underlying data to provide appropriate network, infrastructure recommendations
  • Strong working experience on Kubernetes, Docker, Linux and cloud services integrations.
  • 100% accountable for the reliable, scalable and optimized cloud architecture, design and platform services.
  • Serve as Cloud Engineering for Cloud infrastructure Architecture, Design and Deployment and maintenance for highly reliable and scalable applications.
  • Solves complex technical problems in Public Clouds (AWS, Azure, GCP) and Private Cloud environment and improves Operational Excellence.
  • Strong ability to dive deep to understand current cloud infra and systems architecture to provide strategic partnership and improvements on network usage, role management, CDN, domains and cloud infra security.
  • Analyze complex distributed production deployments and recommend ways to optimize performance and/or automate processes by managing continuous integration servers, utilizing monitoring and testing tools.
  • Identify opportunities to make disruptive improvements in cloud infrastructure usage, operations and services with high degree of systematic automation.
  • Possess expert knowledge in performance (sub millisecond latencies), scalability, availability (99.999% uptime), enterprise architecture best practices
  • Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.
  • Strong problem-solving skills, analytical capabilities, and attention to details
  • Provide a roadmap and vision for scalable and robust growth for cloud infrastructure and platform services
  • Collaborate with customers, stakeholders and lead engineers on key mission-critical projects
Qualifications:
  • Bachelor's degree and/or Master's degree in Computer Science or equivalent with 15+ Years of strong hands-on experience in cloud platform engineering.
  • 8+ years of hands-on experience on system engineering, Cloud DevOps and Cloud SRE
  • 5+ years of hands-on experience leading system design, architecture leveraging AWS or Azure services
  • 7+ years of demonstrable hands-on experience building and operating infrastructure as code (Iac). Comfortable with many flavors of Linux
  • 7+ year’s of hands-on experience in building high-performance, highly-available and scalable distributed systems in the cloud.
  • 5+ year’s of hands-on experience in building and managing high-performance, highly-available and scalable Hybrid Cloud cloud environments .
  • Excellent cross-group collaboration, outstanding verbal and written communication.
Preferred:
  • AWS Certification Advance Architecting, Developing on AWS,
  • Strong hands-on experience on automating App stack deployments through IaC using Tarraform, Python or Go.
  • 7+ years of hands-on experience as a Cloud Infra Engineering
  • Team leading experience
  • Excellent cross-group collaboration and communication skills 

Pay & Benefits    

Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation. 

The base pay for this position ranges from $142,000/year in our lowest geographic market to $309,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits  

  • Medical/Dental/Vision/Life, AD&D insurance  
  • Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
  • Long-term/Short-term Disability
  • Employee Assistance Program (EAP) program
  • 401K Plan with Company Match
  • 18-21 days of the Paid Time Off (PTO) a year based on the tenure
  • 12 Public Holidays
  • Paid Parental leave
  • Pre-tax commuter benefits
  • MTV - [Free] Electric Car Charging Station 

General Description of Other Compensation  

 “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. 

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate.  If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at  

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Average salary estimate

$225500 / YEARLY (est.)
min
max
$142000K
$309000K

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What You Should Know About Staff Backend Engineer - Cloud Infrastructure, Coupang

Are you ready to take your career to the next level with a dynamic team? At Coupang, we're on the lookout for a Staff Backend Engineer specializing in Cloud Infrastructure to join our Seattle-based squad. With an unrelenting commitment to enhancing customer satisfaction, we're transforming e-commerce to make life easier for everyone. In this role, you'll dive deep into our Cloud Platform Infrastructure, tackling challenges related to reliability, scalability, and productivity. As you collaborate cross-functionally, your expertise will drive the design and architecture of robust systems that can scale 10X more efficiently than traditional models. Your journey will involve leveraging cutting-edge Cloud DevOps tools and coding methodologies, and you’ll play a crucial part in building a roadmap for achieving remarkable levels of uptime and efficiency. We pride ourselves on a culture where entrepreneurial spirit thrives, and your contributions will undoubtedly make a significant impact. Not only will you develop your technical skills, but you will also enjoy the opportunity to grow alongside your colleagues in an innovative environment. If you’re passionate about solving complex business challenges in the ever-evolving world of cloud computing, Coupang is the place for you. Join us and become a part of a forward-thinking team where your ideas are valued, and your skills can shine!

Frequently Asked Questions (FAQs) for Staff Backend Engineer - Cloud Infrastructure Role at Coupang
What are the responsibilities of a Staff Backend Engineer - Cloud Infrastructure at Coupang?

As a Staff Backend Engineer - Cloud Infrastructure at Coupang, your main responsibilities will include optimizing our cloud services, enhancing reliability and performance, and working closely with engineering teams to design new scalable systems. You'll also create system architecture artifacts and dive into technical challenges across major cloud platforms, ensuring they perform at peak efficiency.

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What qualifications are needed for the Staff Backend Engineer - Cloud Infrastructure role at Coupang?

To qualify for the Staff Backend Engineer - Cloud Infrastructure position at Coupang, candidates should have a Bachelor's or Master's degree in Computer Science, along with 15+ years of hands-on experience in cloud platform engineering. Additionally, expertise in Cloud DevOps and leading system design leveraging AWS or Azure is essential for this role.

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What tools and technologies should a Staff Backend Engineer - Cloud Infrastructure be proficient in at Coupang?

Candidates for the Staff Backend Engineer - Cloud Infrastructure at Coupang should be skilled in Cloud DevOps tools such as Terraform, Ansible, and CI/CD solutions like Jenkins and CircleCI. Proficiency in programming languages, especially Python, as well as containerization technologies like Kubernetes and Docker, is also required.

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How does Coupang support career growth for Staff Backend Engineers - Cloud Infrastructure?

At Coupang, career growth is a top priority. Staff Backend Engineers - Cloud Infrastructure are encouraged to engage in continuous learning and exploration of new technologies. The company's entrepreneurial culture empowers employees to propose and lead initiatives, providing a wealth of opportunities for professional development and collaboration.

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What is the expected salary range for a Staff Backend Engineer - Cloud Infrastructure at Coupang?

The salary for a Staff Backend Engineer - Cloud Infrastructure at Coupang varies based on the geographic market, ranging from approximately $142,000 to $309,000 per year. The compensation package also includes additional benefits that reflect the competitive nature of the industry.

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Common Interview Questions for Staff Backend Engineer - Cloud Infrastructure
Can you explain your experience with Cloud DevOps tools relevant to the Staff Backend Engineer position?

When discussing your experience with Cloud DevOps tools during the interview, highlight specific tools you’ve used, such as Terraform or Jenkins, and provide examples of how you've utilized them in automating deployments or enhancing infrastructure efficiency. Mention any metrics that demonstrate the impact of your work.

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How would you design a scalable cloud infrastructure for a high-impact application?

To answer this, focus on key principles such as load balancing, redundancy, and fault tolerance. Discuss your approach to using Infrastructure as Code, cloud provider services, and container orchestration tools to ensure the infrastructure can handle varying loads while maintaining high availability.

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Describe a challenging technical problem you've faced and how you resolved it.

In addressing this question, share a specific example where you identified a complex issue related to cloud infrastructure, detailing the steps you took to analyze it, the tools you used, and the resolution you implemented. Emphasize collaboration with your team and any lessons learned.

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What strategies do you employ to maintain high uptime for cloud services?

When answering this, talk about proactive monitoring, automated incident response, and regular testing of failover mechanisms. Mention the importance of setting SLAs and how they guide your decisions in maintaining service availability.

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How do you stay updated with the latest cloud technologies and industry trends?

In your response, discuss your commitment to continuous learning through professional courses, attending tech conferences, subscribing to industry publications, or participating in community forums. Share specific areas of interest and how they've influenced your work.

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What is your experience with container orchestration and how have you used it in past projects?

Detail your practical experience with container orchestration platforms like Kubernetes, including how you've implemented them to manage deployments, scaling, and networking within cloud environments. Mention specific projects and the benefits achieved.

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How would you approach optimizing costs in a cloud infrastructure?

Explain your understanding of cost optimization strategies such as rightsizing resources, using spot instances, and automating resource allocation based on demand. Provide examples of how you successfully reduced cloud expenditures in your previous roles.

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What methodologies do you use for deployment automation?

Talk about your experience with CI/CD pipelines, Infrastructure as Code, and how you ensure deployments are consistent, reliable, and quickly rolled out. Highlight specific tools you've integrated into this process.

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Can you provide an example of how you've improved system reliability in a previous role?

Share an instance where you implemented new monitoring tools, revamped existing infrastructures, or introduced failover strategies that significantly enhanced system reliability. Include metrics to quantify the improvements made.

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What is your approach to collaborating with cross-functional teams at Coupang?

Discuss your philosophy on communication and teamwork, providing examples of how you’ve successfully collaborated with engineers, product managers, and stakeholders to achieve common goals on mission-critical projects.

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Our mission is to create a world in which our customers ask "How did I ever live without Coupang?"

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Full-time, on-site
DATE POSTED
March 22, 2025

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