Account Executive-Pro (Columbus)

As an Account Executive-Pro at Crexi, your primary responsibilities will include managing high-value clients and converting prospects into paid users of our platform. You'll be providing comprehensive product demonstrations, attending industry events to promote Crexi, and delivering valuable feedback to the product team for continuous improvement. Your role is pivotal in enhancing customer engagement and satisfaction.

To thrive as an Account Executive-Pro at Crexi, a candidate should have at least 3 years of sales experience, preferably within commercial real estate. A successful track record as a closer is essential, alongside strong communication skills and the ability to work well in a fast-paced, collaborative environment. A bachelor's degree or equivalent experience in sales is also preferred.

Crexi is dedicated to the professional growth of its Account Executives through mentorship programs and a flexible team structure that allows for career progression. In this entrepreneurial environment, you are encouraged to develop innovative sales strategies and share new ideas to foster your own success and that of the team.

A typical day as an Account Executive-Pro at Crexi involves managing client relationships, conducting product demonstrations, strategizing potential sales tactics, and engaging with both current and prospective customers. You'll also communicate regularly with the product team to provide insights based on customer feedback while representing Crexi at industry conferences.

Working as an Account Executive-Pro at Crexi comes with numerous benefits, including health, dental, and vision insurance, a vibrant work culture, and opportunities for personal and career growth. You'll be part of a rapidly growing startup where your contributions matter, and you'll have the chance to collaborate closely with a talented team.

When describing your sales experience, focus on specific successes, including metrics such as sales targets achieved, growth in client accounts, and any particular strategies you employed to close deals. Highlight your experience in commercial real estate if applicable.

Effective client engagement involves understanding their needs and tailoring your pitch accordingly. Share examples of how you ask probing questions, listen actively, and relate your product's benefits directly to their specific challenges, making the pitch more relevant and persuasive.

When addressing objections, demonstrate patience and understanding. You might want to practice the 'Acknowledge, Ask, and Address' method: acknowledge the concern, ask clarifying questions to understand it better, and then provide a thoughtful response that alleviates the customer's concerns.

Prioritizing accounts effectively involves segmenting them based on criteria like potential revenue, engagement level, or strategic importance. Discuss tools or methods you've used for tracking these metrics and how you've tailored your approach to meet different client needs.

Share specific techniques that have worked well for you, such as consultative selling, building relationships, or using social proof. Discuss why you believe these methods resonate with clients and how you've applied them in previous roles for successful outcomes.

Use the STAR method (Situation, Task, Action, Result) to frame your response. Clearly outline the challenge, your role in addressing it, the actions you took, and the positive outcome that resulted, focusing on lessons learned that can apply to the Account Executive-Pro role.

Discuss techniques you use to stay motivated, such as setting individual sales goals, seeking feedback, celebrating small successes, and staying connected with your team. Reflect on how a positive mindset helps you persist through challenges in a fast-paced environment.

Articulate what excites you about Crexi, including its innovative approach to commercial real estate, the company's mission, its growth trajectory, and how your personal values align with theirs. Show enthusiasm for your potential to contribute to the team culture and goals.

Explain your systematic approach to learning new products—this could include hands-on experience, reviewing product materials, seeking guidance from subject matter experts, and diving into customer feedback. Highlight how you plan to quickly familiarize yourself with Crexi’s offerings to better assist clients.

Discuss qualities like strong communication skills, adaptability, resilience, and a customer-focused mentality. Connect these traits to your personal attributes and experiences, demonstrating how they lead to successful outcomes in sales within the commercial real estate sector.