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Administrative Assistant - Product Operations (NYC, Hybrid)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day. We have 3.44 PB of RAM deployed across our fleet of C* servers - and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

We are seeking a talented and highly motivated Administrative Assistant who will be aligned to three of our global Product & Engineering teams and capable of providing strategic and operational support to multiple corporate executives at the VP level and above. New York City hybrid location is required.

 

What You'll Do:

  • Manage multiple projects simultaneously and ensure success by communicating deadlines  Such projects may, including but not limited to: weekly status reports,  leadership team agenda and facilitations, department meetings and events, change management projects, and cross functional assignment particularly with Talent Acquisition and Human Resources.

  • Provides strategic , administrative, and operational support to three (3) corporate executives at VP and above.

  • Establishes high-level contacts of a sensitive nature inside and outside the company and maintains those relationships.

  • Assist  tracking the budget for meetings, including following approval processes,  room block management, activities, travel and logistics, catering, etc. 

  • Proactively prioritize executive's time and commitments -- always one step ahead and making decisions for today that are based on the timeline of future events. 

  • Manages heavy calendar (via Outlook) and meeting management responsibilities, to include worldwide travel planning and scheduling, as well as expense reconciliation, in a company experiencing rapid growth. Being able to manage requests that span multiple time zones. 

  • Proactively addresses all aspects of travel such as security and threat levels, currency, weather, and destination culture advice to executives, to ensure effective use of time and resources to promote productivity.

  • Management of complex annual review and mid-year promotions cycles. May include schedule review sessions, communicated deadlines, and aiding in appropriate documentation. 

  • Engagement is required with other senior leaders of the organization, which may include C-level and external executives.

What You'll Need:

  • Possesses professional expertise, applies company policies and procedures to resolve a variety of issues with a concentration on travel, employee recognition, and expense reports. 

  • Change management driver who can look for opportunities and provide feedback on existing processes and procedures. 

  • Exercises judgment within defined procedures , practices to determine appropriate action, and handling company proprietary information & practices.

  • Influences within the team and builds relationships outside of the immediate area to accomplish objectives.

  • Assist with  project management requiring finesse, flexibility, and patience.  Prioritize workflow and deliverables as objectives and business needs dictate. 

  • Ability to handle sensitive matters and exercise sound judgment, discretion, and confidentiality.

  • Executive interfacing skills, particularly in written and verbal communication -- ability to communicate clearly and concisely across all levels of the organization, with maximum attention to detail.

  • Booking and management of heavy domestic and international travel arrangements.

  • Previous experience with Outlook, Zoom, Google Drive Suite, and Slack are strongly preferred.

Bonus Points:

  • Previous experience with Workday, Expensify, Confluence, Navan,  and Coupa. 

  • Prior experience providing support to senior level management - or equivalent

  • Experience in a high-tech, startup, or a company experiencing rapid growth

  • Previous experience with Product or engineering team 

  • Cybersecurity industry knowledge

#LI-IL1

#LI-DG1

#HTF

Benefits of Working at CrowdStrike:

  • Remote-friendly and flexible work culture

  • Market leader in compensation and equity awards

  • Comprehensive physical and mental wellness programs

  • Competitive vacation and holidays for recharge

  • Paid parental and adoption leaves

  • Professional development opportunities for all employees regardless of level or role

  • Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections

  • Vibrant office culture with world class amenities

  • Great Place to Work Certified™ across the globe


CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

Find out more about your rights as an applicant.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to equal pay for equal work in its compensation practices. The base salary range for this position in the U.S. is $0 - $0 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location.

What You Should Know About Administrative Assistant - Product Operations (NYC, Hybrid), CrowdStrike

Join the dynamic team at CrowdStrike as an Administrative Assistant - Product Operations, where you will support key leaders within our global Product & Engineering teams in a hybrid setting based in New York City. You’ll be an integral part of the fast-paced cybersecurity landscape, where we protect organizations and communities with cutting-edge AI-native technology. This role is perfect for individuals who thrive in a vibrant workplace that encourages initiative and growth. Your day-to-day responsibilities will include managing multiple projects, facilitating important meetings, and proactively managing executives' calendars to ensure optimal use of their time. You'll have the opportunity to engage with C-level executives while keeping sensitive information confidential. Your expertise will contribute to budget tracking for meetings, coordinating travel logistics, and supporting our rapid growth initiatives. If you’re seeking a role that offers both challenge and flexibility, where your contributions truly matter, then CrowdStrike is the place for you. Come be a part of our mission to stop breaches and redefine the future of cybersecurity!

Frequently Asked Questions (FAQs) for Administrative Assistant - Product Operations (NYC, Hybrid) Role at CrowdStrike
What are the main responsibilities of the Administrative Assistant - Product Operations at CrowdStrike?

The Administrative Assistant - Product Operations at CrowdStrike plays a crucial role in managing multiple projects, providing strategic and operational support to corporate executives, and facilitating high-level communications both within and outside the company. You will handle scheduling, budget tracking, travel logistics, and engaging with senior leadership, ensuring a seamless workflow.

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What qualifications are required for the Administrative Assistant - Product Operations position at CrowdStrike?

To be considered for the Administrative Assistant - Product Operations role at CrowdStrike, candidates should possess professional expertise in administrative support, strong executive interfacing skills, and be adept in tools like Outlook and Google Drive. Experience in a tech-oriented environment and a background in supporting senior management are preferred, along with a proactive approach to problem-solving.

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What does a typical day look like for an Administrative Assistant - Product Operations at CrowdStrike?

A typical day for an Administrative Assistant - Product Operations at CrowdStrike involves juggling various responsibilities such as managing executives' calendars, coordinating meetings, facilitating cross-departmental communications, and keeping track of project deadlines and budgets. You'll ensure the executives have everything they need to focus on high-level strategies.

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How does CrowdStrike support the development of its Administrative Assistant - Product Operations team members?

CrowdStrike is committed to professional development and offers various opportunities for Administrative Assistants - Product Operations to enhance their skills. From comprehensive wellness programs to resources for career advancement, CrowdStrike fosters an environment where employees are encouraged to grow and take ownership of their careers.

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What benefits can an Administrative Assistant - Product Operations expect at CrowdStrike?

As an Administrative Assistant - Product Operations at CrowdStrike, employees can expect a competitive salary, equity awards, comprehensive wellness programs, ample vacation time, and a flexible work culture. Additionally, CrowdStrike's commitment to fostering a supportive environment ensures that each employee feels valued and empowered.

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Common Interview Questions for Administrative Assistant - Product Operations (NYC, Hybrid)
What strategies do you use to manage a busy executive's calendar as an Administrative Assistant?

In managing an executive's calendar, it’s important to prioritize based on urgency and necessity. Use tools like color-coding for different types of meetings, set reminders for important deadlines, and maintain constant communication with the executive to adapt to changing priorities swiftly.

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How do you handle sensitive information in your role?

Handling sensitive information requires a strong sense of discretion and trustworthiness. Always ensure you are familiar with confidentiality protocols, limit access to sensitive data, and actively communicate with supervisors about any potential concerns regarding data security.

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Can you describe a time when you had to manage multiple projects simultaneously?

In my previous role, I successfully managed multiple projects by outlining clear objectives and deadlines for each. I regularly checked in with project stakeholders to ensure alignment and used project management tools to track progress. This proactive approach helped me stay organized and meet deadlines efficiently.

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What is your approach to coordinating travel logistics for executives?

I believe that thorough research and planning are key to successful travel logistics. This includes booking transportation and accommodations in advance, keeping abreast of travel advisories, and providing detailed itineraries to executives that include crucial information like security and cultural tips.

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How do you prioritize tasks when everything seems urgent?

When faced with multiple urgent tasks, I assess the impact of each task to determine priority. I utilize a matrix system to evaluate which tasks align with high-level goals and deadlines. Communicating with the executive can also provide clarity on what requires immediate attention.

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What tools or software are you familiar with in this administrative role?

I am experienced with tools such as Microsoft Outlook, Google Suite, Zoom, and collaboration platforms like Slack. Additionally, I have worked with project management software like Confluence and budgeting tools like Expensify, which have streamlined my administrative tasks.

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Describe how you would handle a last-minute meeting request from an executive.

For a last-minute meeting request, I would first check the executive’s calendar to identify any pressing conflicts. If feasible, I would adjust or reschedule existing appointments and quickly communicate with the necessary participants to ensure a smooth meeting preparation.

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How do you foster positive relationships with team members and executives?

Building positive relationships relies on open communication and active listening. I make it a priority to understand the preferences and working styles of team members and executives, ensuring I respect their time and provide support in ways that align with their needs.

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What methodologies do you use for effective project management?

Effective project management often requires a mix of agile approaches and traditional timeline strategies. I like to set clear goals, establish milestones, and conduct regular check-ins to address any roadblocks, keeping everyone informed and engaged throughout the project lifecycle.

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Why do you want to work as an Administrative Assistant - Product Operations at CrowdStrike?

I want to work at CrowdStrike because it’s a leading innovator in cybersecurity. I am drawn to its mission-driven culture and the opportunity to contribute to a company that prioritizes safety and technology innovation. I believe my skills and passion will thrive in such a dynamic environment.

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At CrowdStrike we’re on a mission - to stop breaches. Our groundbreaking technology, services delivery, and intelligence gathering, together with our innovations in machine learning and behavioral-based detection, allow our customers to not only d...

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BADGES
Badge Future MakerBadge InnovatorBadge Future Unicorn
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Startup Mindset
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
WFH Reimbursements
Some Meals Provided
Snacks
Onsite Cafeteria
Social Gatherings
Dental Insurance
Vision Insurance
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 10, 2025

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