QA Engineer

As a QA Engineer at Greenstone, your primary responsibilities include designing manual and automated test cases, executing tests to ensure software quality, creating documentation on setups and installations, and managing hardware environments. You will work collaboratively with other teams to develop and enhance our commercial software applications serving the agricultural businesses.

To qualify for the QA Engineer role at Greenstone, candidates should possess a Bachelor's degree in Computer Science or a related field and have at least 5 years of testing experience, including a minimum of 3 years focused on automation testing. A solid understanding of hardware-software interactions and experience in Agile/Scrum methodologies are also essential.

Greenstone ensures product quality by employing a robust QA process involving both manual and automation testing. The QA Engineer designs comprehensive test plans that cover functional, performance, and regression testing, ensuring all features operate flawlessly before deployment.

A QA Engineer at Greenstone will work with diverse tools such as SmartBear TestComplete, JIRA for issue tracking, as well as various communication protocols like Serial, RS232/485, USB, and TCP/IP. Proficiency in hardware systems and the ability to create resilient automation scripts is also needed.

The QA Engineer position at Greenstone is a hybrid job based in Alpharetta, Georgia. This allows for a combination of on-site and potentially remote work, enabling you to balance collaboration with flexibility in your work style.

When designing effective test cases for new software, I focus on understanding the requirements thoroughly. By collaborating with the development team, I ensure that the test cases cover all functionalities, including edge cases. I prioritize clarity and detailed documentation for easier execution and replication.

My automation testing process begins with identifying the test cases suitable for automation, usually those that are repetitive or time-consuming. I write test scripts, integrate them with the CI/CD pipeline, and regularly update them to reflect changes in the software. I also ensure that adequate reporting and error handling is in place.

I have primarily used tools like SmartBear TestComplete for automation and JIRA for issue tracking. Additionally, I am familiar with several testing frameworks and tools that assist in both manual and automated testing processes.

I believe in open communication when handling conflicts. I would approach my teammates directly to discuss any discrepancies in testing priorities or processes, aiming to understand their perspectives and finding common ground to ensure that quality is not compromised.

I have extensive experience with hardware-software integrations, including validating firmware and testing compatibility. This has involved hands-on troubleshooting and managing hardware environments, which is crucial in roles like the QA Engineer position at Greenstone.

I prioritize tasks based on their urgency and impact on the project timeline. Using project management tools like JIRA, I can clearly see which tasks must be addressed first, and I communicate proactively with team members to manage expectations and ensure smooth progress.

I once encountered a scenario where hardware unexpectedly failed during integration testing. I quickly coordinated with the development team to isolate and replicate the issue. This experience taught me the importance of adaptability and the value of thorough documentation throughout the testing process.

I have utilized Agile methodologies such as Scrum in my previous roles, participating in sprint planning, review, and retrospectives. This approach has helped me stay aligned with the development process and ensure collaboration with all stakeholders involved in software quality.

For regression testing, I maintain a well-organized suite of automated test scripts that cover major functionalities. After every change in code, I run these tests to ensure new developments do not introduce defects. I also prioritize tests based on the areas of the application most impacted by recent changes.

I stay updated on the latest testing tools and practices by attending webinars, participating in testing forums, and subscribing to industry publications. Continuous learning is crucial in QA, and I actively seek out opportunities for professional growth.