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Pharmacy Technician - Associate Manager

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Requisition Job Description

Position Summary
Directs workflow for multiple back-end departments to ensure orders are delivered accurately and on time. Advises on strategy for implementation of major back-end projects and plans in support of organizational goals.


Required Qualifications

A Brief Overview
Directs workflow for multiple back-end departments to ensure orders are delivered accurately and on time. Advises on strategy for implementation of major back-end projects and plans in support of organizational goals.

What you will do
  • Coordinates processes and assignments for supervisors and individual contributors to achieve the Back End OCR area's goals.
  • Advises team on policies and procedures to ensure compliance and achievement of the organization's goals and objectives for Back End OCR.
  • Analyzes operating metrics and performance in comparison with established objects and advises on corrective action for areas of risk.
  • Ensures compliance with all government regulations.
  • Devises communication strategy to maintain efficient back-end operations throughout the organization.
  • Establishes payroll and courier cost parameters.
  • Conducts performance appraisals to assist in employee development.
  • Manages operational aspects of the team (e.g., budget, performance, and compliance), and implements workforce and succession plans to meet business needs.

For this role you will need Minimum Requirements
  • Working knowledge of execution and delivery (planning, delivering, and supporting) skills
  • Working knowledge of business intelligence
  • Working knowledge of problem solving and decision making skills
  • Adept at collaboration and teamwork
  • Adept at growth mindset (agility and developing yourself and others) skills
  • Registered Pharmacy Technician in the state of Georgia.
  • PTCB certification.

Preferred Qualifications
2 Years of LTC pharmacy experience
IV Training/experience

Education
Highschool Diploma

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $102,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/23/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

$74494 / YEARLY (est.)
min
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$46988K
$102000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Pharmacy Technician - Associate Manager, CVS Health

At CVS Health, we’re proud to have a world-class team, and we’re looking for a Pharmacy Technician - Associate Manager to join our Conyers, GA location. In this role, you'll play a crucial part in steering the operations of various back-end departments, ensuring that orders flow smoothly and reach our customers on time. Your keen eye for detail and organizational acumen will be essential as you coordinate workloads among supervisors and team members, all while strategizing for major projects that keep us on track with our health initiatives. You'll have the opportunity to evaluate performance metrics and help steer the ship by advising on corrective actions when needed. An essential aspect of your role will be fostering a culture of compliance and mentorship, conducting performance appraisals, and facilitating individual development. We value a collaborative spirit and a growth mindset, allowing you to thrive alongside your team as you tackle challenges together. As an integral part of our mission at CVS Health, you will ensure that patient care remains at the forefront of our operations – combining your pharmacy knowledge with leadership skills to push our goals further. If you are ready to make a meaningful impact in the healthcare sector while growing your career, then we invite you to explore this exciting opportunity with us!

Frequently Asked Questions (FAQs) for Pharmacy Technician - Associate Manager Role at CVS Health
What are the responsibilities of a Pharmacy Technician - Associate Manager at CVS Health?

The Pharmacy Technician - Associate Manager at CVS Health is responsible for directing the workflow of multiple back-end departments. This position ensures accurate and timely order delivery, advises on strategy for major projects, and manages team compliance with organizational objectives. You will coordinate processes, analyze performance metrics, establish communication strategies, and conduct performance appraisals, ensuring that operational aspects align with CVS's values.

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What qualifications do I need to apply for the Pharmacy Technician - Associate Manager position at CVS Health?

To qualify for the Pharmacy Technician - Associate Manager role at CVS Health, candidates must be Registered Pharmacy Technicians in the state of Georgia and possess a PTCB certification. A working knowledge of execution and delivery processes, business intelligence skills, and problem-solving abilities are essential. Ideally, applicants should have at least two years of long-term care pharmacy experience and possess a high school diploma.

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What skills are essential for success as a Pharmacy Technician - Associate Manager at CVS Health?

Success as a Pharmacy Technician - Associate Manager at CVS Health hinges on strong problem-solving skills, collaboration, and a growth mindset. You’ll need to exhibit excellent decision-making abilities and the capacity to mentor and develop others within your team. Familiarity with compliance regulations and operational metrics will also be necessary to enhance pharmacy operations effectively.

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How does CVS Health support the professional growth of Pharmacy Technician - Associate Managers?

CVS Health is dedicated to the professional growth of its Pharmacy Technician - Associate Managers by providing a wide range of benefits such as tuition assistance and ongoing education programs. Colleagues can take advantage of mentorship opportunities and performance appraisals to enhance their skills and advance their careers in a supportive environment.

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What can I expect from the work environment as a Pharmacy Technician - Associate Manager at CVS Health?

Working as a Pharmacy Technician - Associate Manager at CVS Health means being part of a vibrant, purposeful community dedicated to transforming healthcare. We encourage a culture of teamwork and collaboration while focusing on efficiency and compliance. Our team members are valued, and we offer a competitive benefits package, fostering a workplace where every colleague feels they belong.

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Common Interview Questions for Pharmacy Technician - Associate Manager
Can you describe your experience as a pharmacy technician?

In answering this question, highlight relevant experiences, showcasing your responsibilities, skills, and how these experiences have prepared you for the Pharmacy Technician - Associate Manager role. Be sure to mention any specific projects or achievements that illustrate your capabilities.

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How do you ensure compliance with pharmacy regulations?

Provide examples of how you stay informed about regulations, implement policies in your work, and train team members. Discussing specific compliance standards relevant to CVS Health will demonstrate your awareness and commitment.

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What strategies do you use to manage workflow effectively?

Discuss your approach to prioritizing tasks and coordinating with team members. Sharing examples of past experiences where your strategies improved workflow will highlight your leadership abilities in this aspect.

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How do you handle conflicts within your team?

Highlight your conflict resolution skills by discussing a specific example. Emphasize your ability to listen, communicate, and foster collaboration among team members to find resolutions that benefit both the individuals and the organization.

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What is your approach to employee performance evaluations?

Explain your steps in conducting performance evaluations, including setting clear expectations, providing constructive feedback, and facilitating professional development. Illustrating your understanding of mentorship will align with CVS Health's values.

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How do you stay updated with changes in the pharmacy field?

Discuss your methods of keeping informed on industry trends, participating in continuing education, or being part of professional organizations. This indicates your commitment to professional growth and staying relevant in your field.

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What experience do you have with implementing new pharmacy processes?

Provide an example of a time you successfully implemented new processes, detailing your role, the challenges faced, and the results you achieved. Use this opportunity to demonstrate your leadership and problem-solving skills.

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Describe a time you contributed to improving patient care.

Focus on a specific initiative or task where you were able to have a direct impact on patient care. Highlight your role in the project and the positive outcomes for patients and the pharmacy team.

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How do you promote teamwork among pharmacy associates?

Discuss techniques you use to encourage collaboration and communication within your team. Providing examples of team-building activities or methods to enhance cohesiveness will display your leadership capabilities.

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What motivates you to work in the pharmacy field?

Share your personal connections to the pharmacy profession, focusing on your passion for patient care and the role you play in improving healthcare access. Engaging stories can help convey your genuine enthusiasm for the role.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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DATE POSTED
April 11, 2025

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