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Staff Software Development Eng

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary
We're seeking a Staff Software AI Engineer to build our next generation of GenAI solutions and autonomous agent systems. In this role, you'll contribute to our technical vision for large language model applications and will work with teams in implementing production-grade AI systems. You will be focusing on retrieval-augmented generation (RAG) architectures, agentic systems, and custom LLM implementations. You'll work closely with product teams to translate complex business requirements into scalable AI solutions, leveraging Azure's AI services, LangChain, vector databases, and cloud-native infrastructure. Your expertise in both open-source and commercial LLMs (including Azure OpenAI deployments) will be crucial in making strategic technology choices that balance innovation with practicality. You will define and implement architectures that bring large language models (LLMs) and agentic systems to life, delivering tangible business outcomes while pushing the boundaries of AI innovation.
The ideal candidate brings deep expertise in production ML systems, with demonstrated experience scaling AI applications in Azure cloud environments. You should have a strong background in Python development, modern ML frameworks (PyTorch/TensorFlow), and distributed systems

Required Qualifications

  • Lead the architecture and implementation of autonomous AI agents and multi-agent systems, including the development of specialized agents for task automation and business process optimization
  • Design and implement enterprise-scale RAG systems integrated with Azure Cognitive Search and custom knowledge bases, ensuring high performance and accuracy
  • Drive the adoption of best practices for GenAI development, including prompt engineering, model evaluation, and responsible AI guidelines
  • Architect and oversee the deployment of production AI systems using Azure's ML infrastructure, including monitoring, logging, and performance optimization
  • Foster a culture of technical excellence by mentoring engineering teams, providing hands-on guidance during system design and development, and establishing frameworks for peer code reviews and best practices in AI deployment while contributing to our AI Center of Excellence
  • Collaborate with product managers, data scientists, and domain experts to translate business challenges into scalable AI-powered solutions, ensuring smooth integration across diverse systems.
  • Experience with autonomous agents
  • RAG implementations
  • Vector databases (FAISS, Pinecone)
  • Containerized deployments using Docker and Kubernetes are all crucial for this role.



Preferred Qualifications

  • Deep expertise in production ML systems, with demonstrated experience scaling AI applications in Azure cloud environments.
  • You should have a strong background in Python development, modern ML frameworks (PyTorch/TensorFlow), and distributed systems.


Education

  • Bachelor's degree in Computer Science or related eld, or equivalent work experience.

Pay Range

The typical pay range for this role is:

$118,450.00 - $236,900.00


This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/01/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

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$118450K
$236900K

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What You Should Know About Staff Software Development Eng, CVS Health

At CVS Health, we're thrilled to announce an opening for a Staff Software Development Engineer based in Austin, Texas. This isn't just any job; it's an opportunity to contribute to our mission of transforming health care for millions of Americans. In this engaging role, you will be at the forefront of innovation, focusing on creating next-generation GenAI solutions and autonomous agent systems. Your creativity and technical prowess will come to life as you craft scalable AI solutions, utilizing cutting-edge technologies like Azure's AI services and LangChain. Working closely with product teams, you'll take complex business requirements and translate them into actionable solutions that make a real impact. Your understanding of retrieval-augmented generation (RAG) architectures and large language models (LLMs) will be essential as you define and implement architectures that drive business outcomes. You'll have the chance to mentor and guide engineering teams, establishing best practices while fostering a culture of technical excellence. If you’re passionate about pushing the boundaries of AI technology and making a difference in the health sector, then this Staff Software Development Engineer position at CVS Health is for you. Join us in leading this exciting journey towards operational excellence and innovation!

Frequently Asked Questions (FAQs) for Staff Software Development Eng Role at CVS Health
What are the key responsibilities of a Staff Software Development Engineer at CVS Health?

As a Staff Software Development Engineer at CVS Health, your key responsibilities will include leading the architecture and implementation of autonomous AI agents and multi-agent systems, designing enterprise-scale retrieval-augmented generation (RAG) systems, and collaborating closely with product managers and data scientists to translate business challenges into scalable AI-powered solutions.

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What qualifications do I need to apply for the Staff Software Development Engineer position at CVS Health?

To apply for the Staff Software Development Engineer position at CVS Health, you should have a Bachelor's degree in Computer Science or a related field, or an equivalent amount of relevant work experience. In addition, deep expertise in production ML systems, with a strong background in Python development and modern ML frameworks like PyTorch or TensorFlow is crucial.

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What technologies will I work with as a Staff Software Development Engineer at CVS Health?

In the Staff Software Development Engineer role at CVS Health, you will work with a variety of technologies, including Azure's AI services, LangChain, vector databases such as FAISS or Pinecone, and containerized deployments using Docker and Kubernetes, all aimed at developing innovative AI solutions.

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How does CVS Health support the professional development of Staff Software Development Engineers?

CVS Health supports the professional development of Staff Software Development Engineers by fostering a culture of technical excellence, providing mentorship opportunities, and encouraging hands-on guidance during system design and development. They also promote frameworks for peer code reviews and best practices in AI deployment.

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What makes CVS Health an attractive employer for a Staff Software Development Engineer?

CVS Health is an attractive employer for a Staff Software Development Engineer due to its commitment to innovation in health care, a supportive workplace culture that values diversity and inclusion, and competitive benefits that invest in the physical, emotional, and financial wellness of its employees.

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Common Interview Questions for Staff Software Development Eng
Can you explain what retrieval-augmented generation (RAG) is?

RAG is an architecture that combines the strengths of retrieval-based and generation-based approaches to improve AI models' performance. When asked a question, RAG retrieves relevant documents from a knowledge base and then generates answers using those documents as a guide, enhancing accuracy and relevance.

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How do you approach designing scalable AI solutions?

When designing scalable AI solutions, I start with a clear understanding of the business requirements and then create a modular architecture that can handle increased loads. Leveraging cloud-native infrastructure and technologies like Azure's services ensures that the AI applications can scale horizontally with demand.

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What experience do you have with distributed systems?

I have extensive experience working with distributed systems, particularly in managing state and ensuring data consistency across multiple nodes. I'm familiar with various frameworks and tools that facilitate the deployment and management of distributed applications, particularly in cloud environments like Azure.

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What strategies do you use for effective prompt engineering?

Effective prompt engineering involves iterating on prompts to find the most effective questions or commands that garner accurate results. I focus on clarity, specificity, and context, and I rely on testing various formulations to determine which prompts yield the best answers from AI models.

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How do you ensure best practices in AI deployment?

I ensure best practices in AI deployment by implementing rigorous code reviews, establishing standardized frameworks for model evaluation, and promoting responsible AI guidelines. This includes ensuring transparency, fairness, and accountability in all AI-driven solutions.

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Describe your experience with Python and modern ML frameworks.

I have a strong background in Python, having used it extensively for developing machine learning models. I'm proficient with modern ML frameworks such as TensorFlow and PyTorch, utilizing them for building, training, and deploying complex AI applications.

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What is your experience with containerized deployments using Docker and Kubernetes?

I have significant experience using Docker for containerization, allowing for consistent environments in application development. Kubernetes is my go-to choice for orchestration, as it provides powerful features for managing the deployment and scaling of containerized applications.

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How do you handle mentorship and team collaboration?

I believe in fostering a collaborative environment encouraging open communication and knowledge sharing. I actively mentor junior engineers by providing guidance on best practices, offering constructive feedback, and involving them in critical projects to help them grow.

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Can you discuss a project where you implemented autonomous AI agents?

One notable project I worked on involved creating autonomous AI agents that automated order processing for an e-commerce platform. By integrating natural language processing and decision-making algorithms, these agents significantly reduced processing time and improved order accuracy.

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What steps do you take for model evaluation?

For model evaluation, I implement techniques like cross-validation and performance metrics analysis, ensuring that the models not only fit the training data but also generalize well to unseen data. Continuous monitoring post-deployment is also crucial to track the model's effectiveness in real applications.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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DATE POSTED
April 2, 2025

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