Field Service Representative - 4557

As a Field Service Representative at Daniels Health, your responsibilities include inspecting and servicing medical products within assigned hospitals or medical centers, engaging with clinical staff for proper waste management, maintaining inventory levels, and communicating effectively with both hospital and Daniels staff. You'll also be responsible for addressing customer issues promptly, ensuring a safe and organized work environment.

No formal prior experience in healthcare is required to become a Field Service Representative at Daniels Health, but a can-do attitude and a willingness to engage in a labor-intensive job are essential. We offer hands-on training to ease you into your new role, so everyone is welcome to apply as long as they are ready to take initiative and work hard.

A typical day for a Field Service Representative at Daniels Health involves collaborating with hospital staff to ensure efficient waste management, performing inspections of medical products, maintaining stock levels, and using communication tools to relay information to your manager. Expect plenty of physical activity throughout the day as you engage with the hospital environment and ensure it remains safe and orderly.

As a Field Service Representative at Daniels Health, you'll enjoy job stability due to the essential nature of our services. The position offers consistent working hours from Monday to Friday, a competitive salary of $18.00 to $19.00 per hour, and comprehensive safety protocols to protect you while you work.

Daniels Health prioritizes the safety of its Field Service Representatives by providing comprehensive personal protective equipment (PPE) and strict adherence to safety standards for handling medical waste. Our commitment to employee well-being ensures that you will be well-supported as you carry out your essential duties in various healthcare settings.

I was drawn to the Field Service Representative role at Daniels Health because of its direct impact on patient and staff safety. The opportunity to work closely in a healthcare environment and contribute to efficient waste management resonates with my values regarding health and community.

Building rapport with clinical staff is essential as a Field Service Representative. I would focus on active listening, demonstrating reliability, and maintaining clear, open communication to ensure efficiency in waste management while fostering strong relationships.

To maintain inventory levels effectively, I would regularly check stock levels throughout the day, communicate with staff about their needs, and ensure timely container exchanges. I believe that proactive communication is key to preventing shortages.

When faced with multiple tasks as a Field Service Representative, I prioritize by assessing urgency and importance. I would address critical responsibilities such as waste management needs first, while scheduling time for regular inspections and inventory checks accordingly.

In a previous role, I had to inform my supervisor of a miscommunication regarding service requests. I promptly gathered all relevant information and presented it clearly, offering solutions to prevent future misunderstandings while ensuring all parties were kept informed.

Ensuring accuracy while handling sensitive equipment involves thorough training, patience, and attention to detail. I stay focused, follow established protocols, and continuously communicate with clinical staff to verify I am adhering to necessary guidelines.

The physical demands of the role, such as heavy lifting and extensive walking, are challenges I am prepared for. I prioritize physical fitness and adopt proper lifting techniques, ensuring I maintain my strength and energy throughout the day.

Teamwork is vital in the Field Service Representative role because effective collaboration with clinical staff, drivers, and other departments ensures that services are delivered efficiently and patient safety is maintained. A cohesive team can resolve issues swiftly and provide better service overall.

In five years, I see myself growing within Daniels Health, potentially taking on leadership roles within operations. I aim to deepen my expertise in healthcare service and contribute to innovative solutions that enhance efficiency in waste management.

In such a situation, I would maintain professionalism, listen to their concerns, and try to understand their perspective. If necessary, I would involve my supervisor to facilitate communication and ensure that we find a resolution quickly while respecting their needs.