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Data Centres Senior Solutions Executive

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

The Role (Your Why)

The Senior Solutions Executive for Data Centres is the second-in-command (2IC) to the leader of Datacom’s data centre sales and go-to-market (GTM) team. In this role, you’ll be responsible for closing sales opportunities while also managing the day-to-day operations of the sales team. 

You will help drive sales success by coordinating sales opportunities and supporting a team of Data Centre Solutions Executives and Consultants. Your main focus will be on coaching and mentoring them to meet their sales targets. Additionally, you will play an important role in generating new leads, responding to incoming leads, and providing subject matter expertise (SME) for bids managed by other Datacom sales teams. 

This position is a great opportunity for someone looking to develop their leadership skills without having direct reports. You’ll receive guidance and support from the leader of Datacom’s data centre sales team. 

Responsibilities 

  • Achieving individual sales targets by taking ownership of assigned opportunities. 
  • Meeting agreed team sales targets by supporting others as required, while championing and building a strong team culture and fostering collaboration. 
  • Lead bid manager and assigning bids to the team (in consultation with the manager of sales) as required.  
  • Mentoring of Solutions Executives and Solutions Consultant roles to support them to meet their individual sales targets.
  • Contracting of new customers and management of the initial handover of customers into the onboarding process with our Customer team.  
  • Management of individual and team pipelines and tracking of opportunities in the Datacom. 
  • Developing and managing sales initiatives to deliver tactical results. 

What you’ll bring 

  • Comprehensive understanding of data centre products. 
  • Strong financial management and pricing practices. 
  • Experience as part of a successful team to achieve sales objectives.  
  • Experience in negotiating business contracts. 
  • Ability to frequently interact with a variety of stakeholders and team members, normally involving matters between functional areas, other Datacom divisions, customers and the company.  
  • Proven negotiating skills with the aptitude to ensure win/win situations for all parties,  
  • The ability to chair meetings and provide leadership in situations with tight delivery timeframes. 
  • Ability to transform customer requirements into a technical solution and work according to deadlines. 
  • Excellent RFI/RFP response writing 

Why Join Us Here at Datacom?  

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.  

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.  

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.  

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

 

What You Should Know About Data Centres Senior Solutions Executive, Datacom

Are you ready to take your sales career to the next level? Join Datacom as a Data Centres Senior Solutions Executive and be at the forefront of technological innovation that truly makes a difference in people's lives across Australia and New Zealand! As the second-in-command of our dynamic data centre sales team, you'll not only drive sales opportunities but also manage daily operations while nurturing a collaborative team culture. Your primary role will involve closing sales and mentoring our team of talented Data Centre Solutions Executives and Consultants, guiding them to meet and exceed their sales targets. You'll be the driving force behind new lead generation, enthusiastic about responding to incoming leads, and providing your subject matter expertise for bids managed by other teams. With no direct reports but ample leadership responsibilities, this role offers the perfect opportunity for professionals looking to sharpen their coaching skills while contributing significantly to sales success. At Datacom, we pride ourselves on our people-centric culture, where innovative thinking and personal growth are nurtured. If you're passionate about data centre products and are equipped with experience in driving sales targets and negotiating contracts, I'd love to see you thrive in this role. Here, you will connect with extraordinary talent, tackle exciting challenges, and be a part of something that truly matters. Embrace the chance to cultivate your career in a flat-structured environment that appreciates and celebrates your contributions.

Frequently Asked Questions (FAQs) for Data Centres Senior Solutions Executive Role at Datacom
What are the key responsibilities of a Data Centres Senior Solutions Executive at Datacom?

As a Data Centres Senior Solutions Executive at Datacom, your main responsibilities include leading the sales efforts, closing sales opportunities, managing operations of the sales team, mentoring Solutions Executives and Consultants, and coordinating sales initiatives. You'll also be in charge of handling bids and assisting other sales teams with your expertise, making sure that individual and team targets are met effectively.

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What qualifications are required for the Data Centres Senior Solutions Executive role at Datacom?

To qualify for the Data Centres Senior Solutions Executive position at Datacom, candidates should possess a comprehensive understanding of data centre products along with a proven track record in sales success. Strong financial management skills, experience negotiating business contracts, and the ability to engage with diverse stakeholders are crucial. Candidates should also demonstrate outstanding communication skills and have experience in RFI/RFP response writing.

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How does Datacom support the career development of its Data Centres Senior Solutions Executives?

At Datacom, we prioritize the professional development of our Data Centres Senior Solutions Executives by offering a range of perks that include formal training, access to professional development courses, and mentorship opportunities. Our collaborative environment encourages learning and growth, allowing team members to enhance their skills and advance their careers while contributing to meaningful projects.

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Can you explain the sales culture at Datacom for the Data Centres Senior Solutions Executive?

The sales culture at Datacom is built on collaboration, support, and a strong team environment. As a Data Centres Senior Solutions Executive, you will champion team success while fostering a culture of growth and motivation. The emphasis on achieving sales targets together, alongside individual accountability, promotes a fulfilling and engaging workplace where everyone's contributions are valued.

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What are the benefits of working as a Data Centres Senior Solutions Executive at Datacom?

Working as a Data Centres Senior Solutions Executive at Datacom comes with numerous benefits, including flexible working hours, remote working options, and a vibrant workplace culture. Employees enjoy social events, chill-out spaces, and a commitment to inclusivity. As a valued member of our team, you will have the opportunity to tackle challenging projects and develop your career in an environment that celebrates success.

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Common Interview Questions for Data Centres Senior Solutions Executive
How do you prioritize sales opportunities as a Data Centres Senior Solutions Executive?

To prioritize sales opportunities effectively, I assess each opportunity based on potential value, alignment with our solutions, and timeline for closure. Building a clear pipeline and using data-driven insights helps in aligning efforts with team goals while ensuring strategic opportunities are pursued first.

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Can you provide an example of a successful negotiation you led?

In my previous role, I negotiated a multi-year contract with a significant enterprise customer by thoroughly understanding their needs, presenting tailored solutions, and addressing concerns effectively. Fostering a win/win atmosphere was crucial, and we successfully struck a deal that satisfied both parties, leading to a long-term partnership.

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What strategies do you use to mentor and support your team?

I adopt a hands-on approach to mentorship by providing regular feedback, conducting one-on-one sessions, and sharing insights on best practices. Encouraging open communication and empowering team members to take ownership fosters their growth and confidence while enhancing overall team performance.

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Describe a time when you met a challenging sales target.

One challenging sales target I faced required rapid adaptation to market changes. By leveraging data analytics, we identified new business opportunities and adjusted our sales strategies quickly. Collaborating with my team, we motivated each other and achieved the target ahead of time, showcasing resilience and teamwork.

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How do you handle bid management and assignment?

Effective bid management starts with thorough understanding of each client's requirements and aligning them with our team's strengths. I consult closely with team members to assess their workload and capabilities, ensuring each bid is assigned based on expertise and potential impact, enhancing our overall bid success rate.

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What is your approach to handling objections from potential clients?

Handling objections involves active listening to fully understand the client's concerns. I respond with empathy while providing clear, data-driven solutions that address their hesitations. By maintaining a consultative approach, I build trust and steer conversations toward how our solutions align with their goals.

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Explain how you develop and implement sales initiatives.

I begin by analyzing market trends and identifying gaps to define clear sales initiatives. Then, I collaborate with cross-functional teams to design strategies, set measurable goals, and establish timelines. Regular check-ins with the team ensure we stay on track and adapt flexibly to changing circumstances.

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How do you keep your sales knowledge up to date?

I stay informed by attending industry conferences, participating in training programs, and networking with peers in the data centre sector. Subscribing to relevant publications and engaging in online forums also helps me keep current with trends, providing my team and clients with the latest insights.

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How do you foster a collaborative team environment?

I foster collaboration by encouraging open communication and team spirit. Regular team meetings, brainstorming sessions, and recognition for achievements create a supportive environment. It’s important to celebrate successes together and maintain a shared vision for our goals, reinforcing our commitment to teamwork.

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What role does customer feedback play in your sales strategy?

Customer feedback is invaluable in shaping our sales strategy. I regularly analyze client insights and testimonials to adapt our approach, making our offerings more aligned with their needs. By actively seeking and incorporating feedback, we enhance customer satisfaction and loyalty while driving sustainable sales growth.

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DataCom offers professional design, installation and maintenance of: Data, Voice & Video Cabling - Cat5e, Cat6, Fiber Optic's Paging Systems - Telecor, Bogen, Valcom Security Systems - Access Control / CCTV AV Systems - Total AV Integratio...

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DATE POSTED
April 10, 2025

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