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Clinical Operations Manager

Posting Date

04/07/2025

1208 N Arlington Ave, Indianapolis, Indiana, 46219-3203, United States of America

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.

DaVita has an open position for a Healthcare Operations Manager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required!

Clinical Experience Required - RN, LPN, or (PCT with dialysis knowledge).

What you can expect as a Healthcare Operations Manager:

  • Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.

  • Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.

  • Available when the clinic is open.

  • Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.

  • Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.

  • Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.

  • Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.

  • Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards

Now is your time to explore your next journey—at DaVita.

What you can expect:

  • Lead a Team that appreciates, supports and relies on each other in a positive environment.

  • Performance-based rewards based on stellar individual and team contributions.

What we'll provide:

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.

Comprehensive benefits:

  • DaVita offers a competitive total rewards package to connect teammates to what matters most.

  • We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.

  • DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace®, backup child, elder care, maternity/paternity leave, pet insurance and so much more!

Requirements:

  • Associate's degree required; Bachelor's degree in related area strongly preferred

  • Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD

  • Current license to practice as a Registered Nurse if required by state of employment

  • Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)

  • Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President

  • Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.

  • Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Now is your time to join Team DaVita. Take the first step and apply now.

#LI-PK1

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer.  As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Clinical Operations Manager, DaVita

Are you ready to take the next step in your career as a Clinical Operations Manager at DaVita? Located in Indy East, this role is perfect for those who are operationally-focused and passionate about making a difference in healthcare. As a Clinical Operations Manager, you will lead a dedicated clinical team in an outpatient clinic, focusing on patient relationships and health improvement initiatives. Don’t worry if you lack direct healthcare experience; what’s crucial is your leadership spirit! Your day will be fulfilling as you manage clinic operations, adhere to budgets, and engage with both patients and staff to foster a positive environment. You’ll be empowered to run your clinic effectively, ensuring compliance while also driving performance standards. With DaVita, you’ll benefit from a company culture that genuinely values your growth and offers comprehensive support, including professional development and outstanding benefits like medical, dental, and even pet insurance. It’s not just about getting the job done; it’s about making a meaningful impact in your community. If you’re a driven leader eager to support patients and inspire your team, this opportunity at DaVita is your chance to shine. Come join a company that truly makes a difference every day!

Frequently Asked Questions (FAQs) for Clinical Operations Manager Role at DaVita
What are the responsibilities of a Clinical Operations Manager at DaVita?

As a Clinical Operations Manager at DaVita, you will be responsible for overseeing the daily operations of an outpatient clinic, driving patient care quality, and leading a dedicated team. You will ensure compliance with healthcare regulations while managing clinic budgets, vendor relationships, and resource allocation. Your leadership will be vital in mentoring and developing staff, fostering a welcoming environment for both employees and patients.

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What qualifications are needed for the Clinical Operations Manager position at DaVita?

To qualify for the Clinical Operations Manager position at DaVita, you should have at least an Associate's degree, with a Bachelor's degree strongly preferred. A minimum of one year of management experience in a healthcare, business, or military setting is required, along with a current RN license if applicable. Additionally, CPR certification is mandatory, or must be obtained within 60 days of hiring.

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What kind of work environment can I expect as a Clinical Operations Manager at DaVita?

At DaVita, the work environment for a Clinical Operations Manager is collaborative and supportive, where team members work together to improve patient care. You will be surrounded by a team that values open communication and personal growth, contributing to a culture of belonging and mutual respect. The focus on work-life balance ensures that you can thrive both personally and professionally.

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What benefits does DaVita offer for Clinical Operations Managers?

DaVita offers a comprehensive benefits package for Clinical Operations Managers that includes healthcare coverage, a 401k match, paid time off, and opportunities for paid training. Additional resources for personal and family support, such as EAP counseling, maternity/paternity leave, and even pet insurance, ensure that you are well taken care of in both your work and personal life.

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How does DaVita support career growth for Clinical Operations Managers?

DaVita is committed to the professional development of its Clinical Operations Managers by providing ongoing training opportunities, mentoring from regional directors, and a focus on promoting from within. You will have access to resources that help you build your leadership skills and advance your career while making a significant impact in your clinic.

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Common Interview Questions for Clinical Operations Manager
Can you describe your leadership style as a Clinical Operations Manager?

When answering this question, be sure to define your leadership approach, focusing on traits such as collaboration, mentorship, and supportiveness. Discuss how you prioritize team development and patient care, emphasizing your philosophy of leading by example and encouraging open communication.

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How would you handle a conflict between team members in your clinic?

To tackle conflicts, outline the importance of open dialogue and mediation skills. Explain the steps you would take to understand both perspectives, facilitate a constructive conversation, and work toward a resolution that reinforces team cohesion and patient care priorities.

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What strategies would you use to ensure compliance with healthcare regulations?

Discuss your understanding of current regulations and your process for implementing compliance checks. Highlight the importance of regular staff training and clear communication regarding regulatory requirements, reinforcing a culture of accountability within the clinic.

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Can you describe a time you improved patient care in a previous role?

Share a specific example where you identified an area for improvement and successfully implemented a solution. Emphasize the positive impact on patient satisfaction and clinical outcomes, showing your commitment to quality care.

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How do you prioritize tasks in a busy clinical environment?

Explain your organizational skills and techniques, such as creating to-do lists or using management software. Discuss how you assess urgency and importance, ensuring that patient needs are always addressed while maintaining operational efficiency.

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What experience do you have with budget management?

Detail your previous experience managing budgets, discussing how you forecast expenses, adhere to budgetary constraints, and track spending. Share any examples of cost-saving initiatives you've successfully implemented.

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How do you foster a positive team culture?

To answer this, describe the initiatives you would introduce to encourage collaboration and support among team members. Mention strategies such as team-building activities, recognition programs, and ensuring everyone's voice is heard in decision-making.

Join Rise to see the full answer
What do you believe is the most significant challenge facing outpatient clinics today?

Share your insights on challenges in the healthcare landscape, such as regulatory changes or patient throughput. Offer potential solutions you would consider implementing as a Clinical Operations Manager to address these challenges effectively.

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How would you engage with patients to enhance their experience?

Discuss methods you would use to build relationships with patients, such as regular check-ins, personalizing care plans, and gathering feedback. Highlight your enthusiasm for creating a welcoming clinic atmosphere focused on patient needs.

Join Rise to see the full answer
How do you stay updated on industry trends and best practices?

Explain your commitment to continuous learning through attending workshops, reading industry publications, or networking with peers. Adjust your response to show that you value the sharing of knowledge and innovation within your team.

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EMPLOYMENT TYPE
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DATE POSTED
April 8, 2025

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