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Director of Clinical Services

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Posting Date

04/09/2025

2476 Swedesford Rd, Malvern, Pennsylvania, 19355-1456, United States of America

Here's what you can expect as a Director of Clinical Services at DaVita:

This position functions as the division’s clinical lead responsible for quality, education and nursing services across the Catalyst Division; geographically covering clinics in the greater Pennsylvania, Connecticut, Massachusetts, New Jersey, New York and surrounding markets. Responsible for the implementation of programs to improve patient quality outcomes by providing training, education, project management and support for the clinical teammates within the assigned division.

As the Director of Clinical Services you are responsible for the overall management of the division’s clinical services team. Supervising clinical services teammates within assigned division including the hiring, promotion, discipline, professional development, and discharge of teammates with approval from the DVP and People Services Manager as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

Participate in divisional CQI activities
Monitor implementation and report on company initiatives
Identify issues that require the establishment of clinical Policies and Procedures or recommend modification to existing policies and procedures
Data collection and reporting as requested
Monitor and report on AOR investigation process within the division
Ensure that all new clinical teammates complete the appropriate DaVita Prep training program
Ensure the timely completion of clinical training
Identify specific training needs within the division and implement action plans
Direct the implementation of training materials/revisions from the national education team
Identify and communicate professional development needs and ensure a continuing education program is in place
Direct and provide on-going education support at the hospital level Compliance/Regulatory
Ensure adherence to the DaVita compliance program
Ensure that DaVita’s training programs meet or exceed federal and/or state requirements
Ensure that proper documentation is submitted when required to the appropriate regulatory agencies
Provide oversight of the audit process(s) to ensure regulatory compliance and consistency in approach
Assist in developing action plans and strategies for addressing deficiencies in partnership with operations management
Ensure division’s compliance with all laws, regulations and practice guidelines that impact nursing practice Management and Leadership
Provide coaching and leadership including effective performance feedback to Clinical Team
Ensures clinics meet key clinical metrics
Ensure the team is providing support for and development of the clinical preceptors
Participate as a member of the Divisions Operations Core Team Meetings in development of strategic direction for division and ensure the development of outcome programs to support the direction
Participate in the divisional operations review process and provide reports with analysis as requested
Allocate resources according to divisional priorities
Develop a collaborative and unified team

REQUIREMENTS:

Bachelor’s Degree in Nursing required (and licensure in state of residence)
Dialysis experience preferred
2 years in a leadership role with direct supervisory responsibilities
Strong communication skills, both written and oral
Demonstrated ability to manage and mentor people
Ability to utilize resources to accomplish all key metrics
Demonstrated team building and coaching/mentoring skills
Demonstrated ability to prioritize and adapt based on changing priorities
Demonstrated ability to proactively identify and analyze issues in the workplace and identify and implement solutions collaboratively
In-depth understanding of facility operations and the roles of direct caregivers in mission accomplishment
Ability to seek creative solutions to the challenges of adult learning and education and continuing education
Proven strong leadership skills and the ability to collaborate across functions
Solid reasoning, critical thinking, problem solving abilities
Ability to delegate appropriately
Detail-oriented, yet able to drive projects forward

Here is what you can expect when you join our Village:

A "community first, company second" culture based on Core Values that really matter.
Clinical outcomes consistently ranked above the national average.
Award-winning education and training across multiple career paths to help you reach your potential.
Performance-based rewards based on stellar individual and team contributions.
A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

#LI-LK2

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Average salary estimate

$100000 / YEARLY (est.)

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$80000K

$120000K

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What You Should Know About Director of Clinical Services, DaVita

As the Director of Clinical Services at DaVita, you’ll play a vital role in leading our clinical teams to achieve excellence in patient care across the Catalyst Division, covering a range of clinics from the greater Pennsylvania area to New York and beyond. You’ll be at the forefront of initiatives that enhance patient quality outcomes, ensuring that our clinical teammates receive the training and support they need to excel. Your focus will be on establishing and refining clinical policies and procedures, monitoring compliance, and participating in quality improvement activities. You’ll be supervising a dedicated clinical services team, with responsibilities ranging from hiring and promoting talent to providing ongoing coaching and professional development. Collaborating closely with operations management, you’ll help develop action plans that address deficiencies and ensure our clinics meet key clinical metrics. Your leadership will also include overseeing the education programs that ensure all new clinical teammates complete their training effectively. With your strong background in nursing and leadership, coupled with a passion for patient care, you will contribute significantly to our goal of building the greatest healthcare community. DaVita champions a culture of community and inclusivity, with values that truly make a difference in the lives of our patients and teammates alike. If you’re ready to make a difference in the healthcare industry and take your career to the next level, we’d love to explore the possibilities with you.

Frequently Asked Questions (FAQs) for Director of Clinical Services Role at DaVita

What are the responsibilities of the Director of Clinical Services at DaVita?

The Director of Clinical Services at DaVita is responsible for overseeing quality, education, and nursing services across multiple clinics. This includes implementing training programs, monitoring the effectiveness of clinical policies, and managing a team of clinical services teammates. You'll also be engaged in data collection, compliance monitoring, and strategic planning to enhance patient care within the Catalyst Division.