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Payroll Implementation Manager, Malaysia - job 1 of 2

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

We are looking for a Global Payroll Implementation Manager to lead the successful implementation of clients on our global payroll system. The ideal candidate will have a deep understanding of payroll processes, compliance, and international regulations, and be able to guide Deel’s most important clients through the critical payroll onboarding process. You will collaborate with cross-functional teams to ensure that our payroll processes are efficient, compliant, and aligned with our business objectives.

Key Responsibilities:

  • Project Set-up – work with our onboarding team, clients to organize and run kick off meetings, and deliver our implementation. Create, maintain and manage project plans to deliver the successful roll-out of Global Payroll across numerous countries.

  • Client and Project Management – Support project review calls (internal and external), coordinating and delivering on the project streams. Refer and manage any changes to the scope of work and delivery schedule. The Implementation Project Manager will need to be able to work independently and manage several projects at the same time.

  • Payroll Process Requirements – Define and set-up the agreed client payroll processes, establishing all of the payroll and data requirements. Ensure each client payroll calendar is managed timely and effectively.

  • Documentation - Maintain detailed project documentation, including project plans, status reports, and process documentation.

  • System set-up and parallel payroll process – define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel and live payroll for month 1 and 2.

  • Go-live transition, Sign-off and documentation – Work with the client to sign-off the project and document all of the client specific needs and processes ensuring validation and confirmation on the project implementation. Responsible for generating reports to analyze, audit, and reconcile payroll data.

  • Reports- Mapping of GL reports if required

  • Communication – Act as the principle point of contact for all payroll project matters for the client. The role is primarily autonomous as the Implementation Project Manager/Account Manager should set their priorities and manage the project appropriately. Regular status reporting to senior leadership is required, with the Implementation Implementation Manager taking ownership for appropriately escalating issues where necessary. Schedule and attend weekly client calls to report on project status, identifying any risks, actions, issues and dependencies

  • Project Management - Lead and manage the end-to-end implementation of a global payroll system, ensuring on-time and on-budget delivery.

  • Client Management - Gather key requirements from clients to facilitate the onboarding process, and guide them through the technical payroll aspects of onboarding in a professional, clear manner.

  • Requirements Gathering - Collaborate with HR, Finance, and other stakeholders to gather payroll requirements, both for global and local needs.

  • Compliance - Ensure that all payroll processes adhere to local and international tax and labor laws, keeping up-to-date with any changes.

  • Data Migration - Oversee the migration of payroll data from legacy systems to the new global payroll system, ensuring data accuracy and security.

  • Testing - Develop and execute a comprehensive testing plan to identify and resolve system issues, ensuring a smooth transition to the new payroll system.

  • Change Management - Implement change management strategies to ensure a seamless transition for employees and HR teams.

    Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree is a plus).

  • Proven experience (2 years) in global payroll implementation, and (4 years) experience in running the designated country's payroll

  • Strong knowledge of payroll processes and compliance in multiple countries.

  • Experience with various payroll systems and software.

  • Ability and interest in client-facing project management

  • Project management certification (e.g., PMP) is a plus.

  • Excellent communication and collaboration skills.

  • Strong analytical and problem-solving abilities.

  • Ability to work well under pressure and meet tight deadlines.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

DISCLOSURE 

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications.Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on the 19th of February, 2025.

For more information about our data protection practices, please visit our Privacy Policy.

You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144.

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com, @paygroup.com and @safeguardglobal.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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What You Should Know About Payroll Implementation Manager, Malaysia, Deel

At Deel, we believe that who we are is what we do, and we are excited to invite a passionate Payroll Implementation Manager to join our dynamic team in Kuala Lumpur, Malaysia. Our company is dedicated to helping businesses hire anyone, anywhere, easy and efficiently. As a Payroll Implementation Manager, you will spearhead the implementation of our global payroll system, guiding clients through an essential onboarding process. If you have a robust grasp of payroll processes and compliance, and enjoy working with clients to navigate complex payroll systems, this is the perfect opportunity for you. You'll collaborate with diverse teams while orchestrating project set-ups, managing documentation, and ensuring timely payroll services for our clients. Not only will you be leading efforts to define payroll process requirements, but you'll also interact with a global clientele, ensuring that all payroll activities comply with international tax and labor laws. We appreciate self-driven individuals who can manage multiple projects simultaneously and are excited about instilling a seamless global payroll experience. Joining Deel means being part of an innovative family of over three thousand dedicated professionals across the globe. If you're ready to shape the future of payroll systems and connect talent with opportunity, we would love to hear from you!

Frequently Asked Questions (FAQs) for Payroll Implementation Manager, Malaysia Role at Deel
What qualifications are needed for the Payroll Implementation Manager position at Deel?

To be considered for the Payroll Implementation Manager position at Deel, candidates should have at least a Bachelor's degree in Human Resources, Business Administration, or a related field. Additionally, proven experience in global payroll implementation (a minimum of 2 years) as well as running a designated country's payroll (4 years minimum) is required. Knowledge of compliance and payroll processes in various countries, as well as familiarity with different payroll systems, will empower candidates to excel in this role.

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What are the key responsibilities of a Payroll Implementation Manager at Deel?

As a Payroll Implementation Manager at Deel, your responsibilities include managing the end-to-end implementation of our global payroll system, project management, and client management. You'll set up projects, coordinate with clients, maintain detailed documentation, and ensure compliance with international payroll regulations. Your role also involves overseeing payroll data migration and working closely with cross-functional teams to ensure that payroll processes align with business objectives, creating a seamless experience for clients.

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What skills are essential for success as a Payroll Implementation Manager at Deel?

Success in the Payroll Implementation Manager role at Deel calls for strong analytical and problem-solving abilities. Excellent communication and collaboration skills are vital, as you'll be interacting with clients, stakeholders, and team members from diverse backgrounds. Additionally, organizational skills are crucial to manage multiple projects effectively under tight deadlines. Familiarity with project management concepts and experience in client-facing roles will set you up for success in this position.

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How does Deel support employees in the Payroll Implementation Manager role?

Deel is committed to supporting its Payroll Implementation Managers through a variety of total rewards programs that reflect inclusivity and access for all employees. You will enjoy competitive pay, computer equipment tailored to your role, and flexible remote work options. Depending on your role and location, there may be opportunities for stock grants and additional perks that enhance your overall experience while working at Deel.

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What is the work environment like for a Payroll Implementation Manager at Deel?

Working as a Payroll Implementation Manager at Deel provides a welcoming and innovative environment where collaboration is encouraged. The culture at Deel is diverse, comprising over three thousand professionals from more than 100 countries, which promotes continuous learning and idea exchange. You will have the autonomy to set priorities while also receiving support from cross-functional teams, making it an exciting opportunity to advance your career and contribute to a pioneering company.

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Common Interview Questions for Payroll Implementation Manager, Malaysia
Can you describe your experience with international payroll processes?

To answer this question, discuss your hands-on experience with different payroll systems and your understanding of the compliance aspects in various countries. Highlight any specific countries or regions you've worked with and the challenges you faced, as well as how you overcame them to ensure smooth payroll operations.

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How do you ensure timely payroll delivery for multiple clients?

Explain your organizational skills by detailing your methods of managing timelines effectively. Discuss the importance of creating a project plan, maintaining open communication with clients, and regularly monitoring progress so that deadlines are met without compromising quality.

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What strategies do you use to manage compliance with local and international labor laws?

In your response, emphasize your commitment to staying informed about payroll law changes in different regions and how you regularly update procedures to align with compliance requirements. Mention any tools or resources you utilize for this purpose, such as compliance software or industry publications.

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How do you handle data migration in payroll implementation?

Discuss your approach to overseeing data migration, including the steps you take to ensure data integrity and security. Mention any specific tools you've used and the collaborative efforts you rely upon to minimize disruption during the migration process.

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Can you give an example of a challenging payroll project you managed?

Provide a concise overview of a particularly challenging payroll project and the specific obstacles you encountered. Highlight your problem-solving techniques, including how you engaged with teams and clients, and the measures you took to ensure successful resolution.

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What do you consider the most critical stakeholder interactions in payroll projects?

Highlight the importance of communication with clients, HR teams, and finance departments. Discuss how building strong relationships and establishing trust allows for better project collaboration and facilitates smoother implementations.

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How do you approach ongoing project management once implementation is complete?

Emphasize your commitment to post-implementation support, including regular check-ins with clients and analyzing feedback for continued improvements. Explain the value of maintaining communication and being available for inquiries even after the project's completion.

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What reporting tools have you used in prior payroll roles?

Talk about your experience with various payroll report generation tools, their functionalities, and how you've used them to analyze payroll data and ensure compliance. Mention any specific reports that have been critical for payroll auditing or adjustments.

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How do you prioritize projects when managing multiple clients at once?

Discuss your project management strategies, such as assessing urgency, client needs, and resource availability when prioritizing tasks. Highlight any project management methodologies or software you utilize to streamline workflows.

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Why do you want to join Deel as a Payroll Implementation Manager?

Here, focus on what excites you about Deel's mission and culture. Mention how you perceive Deel's commitment to innovation in global recruitment and payroll solutions as an alignment with your career aspirations and values.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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CULTURE VALUES
Inclusive & Diverse
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Fast-Paced
Growth & Learning
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Full-time, remote
DATE POSTED
April 9, 2025

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