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QA Engineer

The role

As an experienced software QA engineer in manual and automation testing, you will play a pivotal role in ensuring Definely’s products using the latest AI technologies are aggressively tested and meet our exemplary standards of quality and reliability as we release new features and products for desktop and web.  Our customers trust us to provide accurate information about their legal documents and contracts to draft, review, extract and execute their agreements using AI.

Key Responsibilities

  • In-depth understanding of Definely software products, critically analyzing use cases, and designing and executing comprehensive automated and manual test scripts and test plans to evaluate software functionality, quality, stability, security, and performance.

  • Design, develop, and execute automated tests for AI and non-AI services and systems in C# or Python.

  • Thorough documentation of test plans and test cases to ensure clarity and traceability throughout the testing process.

  • Identification and detailed reporting of bugs, contributing to the enhancement of software quality such as code reviews.

  • Execution of various types of testing, covering both frontend and backend systems, including individual software components, features, and applications. This encompasses acceptance, integration, UI/UX, performance, security, smoke, and regression testing.

  • Continuously improve the manual and automation testing process and coverage by implementing new tools and techniques.

  • Collaborate and communicate with project managers, architects, developers, and QAs on identifying outcomes and results.

About you

  • Minimum 3 years of manual and automation testing experience in desktop and/or web applications including API and end-to-end testing experience with frontend and backend systems.

  • Proficient in C# or Python to build, maintain, and execute automated test suites.

  • Experience working on AI/LLM projects such as testing model accuracy, correctness, completeness, and performance is a plus.

  • Experience with Azure OpenAI Service, AWS Bedrock, and/or AWS Sagemaker is a plus.

  • Experience in software QA methodologies, tools and processes.

  • Experience in mapping test strategies to requirements, creating detailed test cases and test plans, and preparing test data.

  • Working knowledge with test case management tools (e.g. TestRail).

  • Good relational and/or non-relational database experience.

  • Strong collaboration and communication skills as you will be working together with DEVs, QAs, and other key stakeholders in multiple areas.

  • Experience with agile software development methodologies such as Scrum or Kanban.

  • Familiarity and/or experience with Microsoft Office, Postman, Jira, Confluence, Bitbucket, Git, TeamCity, Octopus Deploy, Microsoft Azure, and Amazon AWS.

  • Someone who isn't afraid of responsibility, loves learning and sharing, and a down-to-earth personality.

  • Software certifications are a bonus.

About Definely

At Definely, we’re on a mission to simplify the way legal professionals access and understand complex information in legal documents. Trusted by a global community of customers, our LegalTech solutions integrate seamlessly into lawyers' daily workflows, making it easier to draft, review and navigate even the most complex contracts. 

Our products provide instant access to essential information, enabling legal teams to review clauses and provisions in context, reduce risk and work more efficiently – all without disrupting their flow. At Definely, we’re dedicated to solving real challenges faced by legal professionals. 

Joining Definely means becoming part of a forward-thinking, collaborative team that prioritises innovation and people. We create a supportive environment driven by a shared commitment to connection, growth and success. 

Recognised in the top 25 of Deloitte's prestigious UK Technology Fast50 in 2023 and backed by Microsoft, Google and Octopus Ventures, we’re trusted by leading law firms and in-house legal teams, including A&O Shearman, Dentons, Deloitte, and Barclays, to streamline their workflows and mitigate risks.

What we offer

Competitive Salary

  • We offer a highly competitive salary that reflects your skills, experience, and contributions.

Impact & Growth

  • Join a fast-growing startup where your ideas matter; experiment, innovate, and see your work come to life.

High-Performance Culture

  • Work in a truly meritocratic environment alongside ambitious, driven professionals who push each other to excel.

Prestigious Partnerships

  • Collaborate with some of the world’s top law firms, financial institutions, and multinational corporations.

Prime London Location & Hybrid Flexibility

  • Enjoy a vibrant office in the heart of Aldgate with the option to work in a hybrid environment. We tend to come into the office 2-3 times a week, although you can come in more!

Ongoing Learning & Development

  • Access top-tier training, mentorship, and continuous support to advance your career.

Time Off

  • Enjoy 25 days of holiday per year, plus UK bank holidays, to recharge and unwind.

Pension Plan

  • Secure your future with our competitive pension scheme.

Private Healthcare

  • Access to Vitality healthcare, including dental and optical. 

Flexible Working

  • Work in a way that suits your lifestyle, with the freedom to balance professional and personal priorities.

Enhanced Parental Leave

  • We support working parents with generous parental leave policies that go far beyond statutory requirements.

Cycle to Work Scheme

  • Save on a new bike and accessories while promoting a healthier, more sustainable commute.

Workplace Nursery Scheme

  • Saving working parents lots of money through our salary sacrifice scheme!

Top-Quality Equipment

  • Get the tools you need to perform at your best, from cutting-edge tech to ergonomic office setups.


Data Privacy Notice

By submitting your application, you agree that DEFEYENE LEGAL SOLUTIONS LIMITED ('Definely') may collect, process, and store your personal data as part of our recruitment process. We will use the information you provide to assess your qualifications for the role you are applying for and to communicate with you regarding your application.Your personal data will be stored for up to 12 months, after which it will be securely deleted unless we have another lawful basis to retain it. You have the right to access, correct, or request the deletion of your data at any time.For more details on how we handle your personal data and your rights, please send us an email to hr@definely.com and we will send your our privacy policy.


If you have any concerns about how your data is being processed, please do not hesitate to contact us.

Average salary estimate

$60000 / YEARLY (est.)
min
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$50000K
$70000K

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What You Should Know About QA Engineer , Definely

Join Definely as a QA Engineer and play a pivotal role in enhancing the quality of our cutting-edge AI-powered LegalTech products based in vibrant London. As an experienced Software QA Engineer, you’ll help ensure that our desktop and web applications meet exemplary standards for quality and reliability. Your daily tasks will involve creating and executing detailed manual and automated test scripts designed to ensure our innovative solutions perform at their best, whether they're helping legal professionals draft documents or harnessing the power of AI for accuracy. You’ll work closely with a dynamic team of project managers, developers, and fellow QA Engineers, utilizing your expertise in C# or Python while exploring new tools to enhance our testing processes. At Definely, we value collaboration and innovation, and your insights will directly impact our software's integrity and user experience. Our supportive culture prioritizes your growth and professional development, with access to mentorship and training opportunities. Join us, and you'll be part of a forward-thinking group that is reshaping the legal profession's interaction with technology, all while enjoying a competitive salary and benefits. Let’s work together to simplify the complexities of legal workflows and make a difference for our customers.

Frequently Asked Questions (FAQs) for QA Engineer Role at Definely
What are the key responsibilities of a QA Engineer at Definely?

As a QA Engineer at Definely, you will be responsible for critically analyzing software functionality and quality. You’ll design and execute comprehensive test plans and automated test scripts using C# or Python, ensuring thorough documentation of test processes. Your role includes identifying bugs, executing various types of testing to cover both frontend and backend systems, and collaborating closely with project teams to guarantee high-quality outputs.

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What qualifications are required for the QA Engineer position at Definely?

To qualify for the QA Engineer role at Definely, candidates should have a minimum of 3 years of experience in manual and automation testing of desktop and web applications. Proficiency in programming languages such as C# or Python is essential, along with experience in software QA methodologies. Familiarity with AI/LLM projects, test case management tools, and agile methodologies would further enhance your fit for the role.

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How does Definely support the professional growth of QA Engineers?

Definely is committed to the ongoing development of its QA Engineers by offering top-tier training, mentorship programs, and continuous support to help you advance in your career. You'll be encouraged to share your ideas and contribute to best practices, allowing you to evolve alongside a rapidly growing startup.

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What technologies do QA Engineers at Definely work with?

QA Engineers at Definely use various technologies, including C#, Python, and test management tools like TestRail. Familiarity with platforms such as Azure, AWS, and tools like Postman, Jira, Confluence, and Git is also desirable. You will have access to cutting-edge technology to ensure the highest quality standards in our products.

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What is the work culture like for QA Engineers at Definely?

At Definely, QA Engineers thrive in a high-performance culture that values innovation, collaboration, and meritocracy. The team is supported by a vibrant office environment in central London, fostering relationship-building while embracing the option for flexible remote work. You will be part of a team whose commitment to quality and success is matched only by the enjoyment of a balanced work-life dynamic.

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Common Interview Questions for QA Engineer
How do you design a test plan for a software application?

When designing a test plan, start by analyzing the software requirements and determining the scope of testing. Define the objectives, resources, schedule, and deliverables, followed by specifying testing strategies for different scenarios. Additionally, ensure integration of feedback from team members for a thorough plan.

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Can you explain the difference between manual and automated testing?

Manual testing involves human testers executing test cases without automation tools, offering insights into user experience. In contrast, automated testing uses scripts and software tools to conduct repetitive tasks, improving efficiency, especially for regression tests. As a QA Engineer at Definely, striking a balance between both methods is crucial for comprehensive coverage.

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What steps do you take when you find a bug in an application?

Upon discovering a bug, I document all relevant details, including conditions under which the bug occurs, steps to reproduce it, and screenshots if necessary. Then, I prioritize the bug based on its impact, report it in the tracking system, and communicate with the development team to ensure a timely resolution.

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How do you ensure effective collaboration with developers and project managers?

Effective collaboration involves clear communication and frequent updates. I make it a priority to understand the developers' constraints while being proactive in sharing testing insights with project managers. Regular meetings and updates, along with a willingness to seek clarifications, help foster a team-oriented atmosphere.

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What types of testing are you most familiar with?

I have extensive experience in frontend and backend testing, including functional testing, regression testing, performance testing, and security testing. I also engage in exploratory testing to identify unexpected issues. For the role at Definely, ensuring all aspects are covered will be key to product success.

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How do you manage testing under tight deadlines?

Managing testing under tight deadlines requires effective prioritization and organization of tasks. I focus on critical paths first, automate repetitive tests to save time, and maintain clear communication about potential risks associated with time constraints to keep everyone aligned.

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Have you worked with AI technologies in your testing roles?

Yes, I have experience testing AI applications, focusing on model accuracy and performance. Familiarity with specific AI frameworks can contribute to understanding potential vulnerabilities and ensuring the AI's outputs meet the required standards.

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What test management tools have you used?

I have utilized various test management tools, including TestRail and Jira for tracking test cases and defects. These tools facilitate collaboration with developers and provide a clear overview of testing status and project progression.

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How do you stay current with the latest QA trends and practices?

Staying current with QA trends involves participating in webinars, reading relevant blogs, and engaging in QA communities. Continuous learning is key, and I regularly seek out new tools, technologies, and methodologies that can enhance our testing practices and software quality.

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Why do you want to work as a QA Engineer at Definely?

I am excited about the opportunity to work at Definely because of the innovative approach to LegalTech and the commitment to improving workflows for legal professionals. Joining a collaborative and forward-thinking team aligns with my values, and I believe my skills can contribute significantly to enhancing product quality and user satisfaction.

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Full-time, hybrid
DATE POSTED
April 6, 2025

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