Account Executive: Mid-Market (East)

The Account Executive: Mid-Market (East) at DevRev is responsible for prospecting and nurturing larger named accounts within the SMB and mid-enterprise segments. This includes managing customer relationships through their entire lifecycle, developing outreach strategies, following up diligently, and working closely with customers to understand their needs. The role also involves collaborating with the Growth and Product teams to increase product visibility and ensuring successful implementation, adoption, and catalyzing expansion opportunities.

To be successful as an Account Executive: Mid-Market (East) at DevRev, candidates should have a minimum of 7 years of experience in a closing role, preferably within SaaS or the IT/B2B technology sectors. A strong background in business development, strategic thinking capabilities, and the ability to work autonomously are essential. Additionally, a customer-centric approach and innovative problem-solving skills will further enhance your ability to meet sales targets effectively.

DevRev provides its Account Executives: Mid-Market (East) with a collaborative environment focused on product-led growth. Support includes access to comprehensive CRM tools, ongoing training, and resources to enhance product knowledge. Our sales strategy encourages autonomy and creativity, enabling account executives to experiment and innovate in their approaches. Collaboration with the Product and Growth teams ensures that sales efforts are aligned with customer needs and market trends.

At DevRev, the culture is built on core values of humility, hunger, and honesty, creating a supportive and inclusive environment for all employees. For the Account Executive: Mid-Market (East), this means collaborating with passionate individuals who prioritize delivering exceptional customer service. Our commitment to innovation and customer-centric approaches empowers employees to take ownership of their roles and contribute to the overall success of the organization.

An Account Executive: Mid-Market (East) at DevRev has numerous growth opportunities due to the company's dynamic nature and commitment to innovation. As the organization continues to expand, there are continuous opportunities to take on leadership roles, develop new strategies, and mentor junior team members. The entrepreneurial environment fosters personal and professional development, making it an ideal place for ambitious individuals ready to further their careers in a thriving tech startup.

When prospecting, I prioritize understanding the unique needs of potential clients. I employ a mix of cold calling, networking, and leveraging existing connections to identify leads. My approach is tailored to creating genuine relationships, with a focus on providing solutions that add value to their business.

My strategy for managing a sales pipeline involves regular tracking and updating of the CRM to monitor all stages of each deal. I prioritize follow-ups based on deadlines, potential impact on revenue, and the current relationship status with the client, ensuring I am proactive in moving opportunities forward.

In a previous role, I faced a challenge with a potential client who had concerns about our product's compatibility. I overcame this by conducting a thorough analysis of their needs and arranging a detailed demo that focused on how our solution specifically addressed their issues. This personalized approach helped to gain their trust and ultimately led to a successful sale.

I prioritize regular communication and check-ins with clients to understand their evolving needs. I also focus on delivering value through tailored content, insights, and following up on feedback to ensure they feel supported even after the initial sale. Building rapport is crucial for long-term success.

I align my sales strategies with company objectives by closely analyzing market trends and understanding our overall business goals. I regularly consult with cross-functional teams, ensuring that my tactics are informed by product developments and marketing strategies, ultimately driving a cohesive approach.

In my previous role, I identified that many leads were getting lost during the handoff from marketing. To address this, I innovated a lead tracking system that improved follow-up times and significantly increased conversion rates. This approach provided clearer accountability for both teams.

I have extensive experience using CRM systems, particularly in managing customer relationships and sales data. I utilize the CRM to track interactions, set reminders for follow-ups, and analyze performance metrics, which are essential for optimizing my sales strategies.

I view competition as an opportunity to refine my offerings and customer engagement. By staying informed about competitors and understanding their strategies, I can differentiate our solutions by highlighting unique features and benefits that resonate with our target market.

DevRev's innovative approach to combining multiple teams onto a single platform and focusing on customer-centric solutions sets it apart in the SaaS market. I appreciate the commitment to integrating AI and analytics for actionable insights, which provides not only product velocity but also drastically enhances user experience.

I am driven by achieving targets and the satisfaction of helping clients overcome their challenges. Knowing that I contribute directly to their business success and having the ability to innovate in my sales approach motivates me to strive for excellence regularly.