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MH Technician, Residential - On Call

Company Description

Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating disorders, mental health, and substance use and places a high priority on seeking employees who share our passion for improving the lives we serve.

Since 1997, Discovery Mood and Anxiety Programs, DBH’s Mental Health Disorder Division, has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options.

Compensation Range: $15.50-$20.00/hr

Compensation will be dependent upon geographic region, education, and experience 

Our Offer to You!

We are dedicated to empowering our employees with their professional and personal development by providing:

  • 401(k) 
  • Healthcare benefits
  • Vacation and sick days
  • Employee referral program
  • Employee discounts to various stores, amusement parks, events, etc.
  • Continuing education (CE) programs and training
  • Weekly training opportunities
  • Advancement opportunities within the organization

Job Description

Mental Health Technician II (MH Tech II) is responsible for assisting and supporting patients through the entire treatment experience from admission through discharge. MH Tech II responsibilities primarily include ensuring patient safety, providing milieu interventions, leading psychoeducational groups, and supporting patients as they navigate the treatment process. As the Tech team is available to the patient on a twenty-four hour basis, careful patient monitoring and communication with the treatment team is essential. Reports to Facility Manager/Program Director.

Responsibilities

  • Orients new patient to the treatment program, its requirements, intent, and routine. Completes needed assessments within 24 hours of admission.
  • Determines whether the new patient has any special needs, communicates those needs to the treatment team and assists the patient in fulfilling those needs.
  • Monitors all patients through the treatment experience, keeping patients in line of site in the milieu and checking on patients in bedrooms or other areas on a regular basis.
  • Supports co-workers in creating a positive environment, being a role model and working as a team.
  • Contributes to the well-being of all patients by serving as a positive role model, demonstrating professional and caring manner toward co-workers, patients, and guests.  Treat all patients, guests and co-workers respectfully and courteously.
  • Facilitates treatment plan set forth by the Therapist by providing day-today support to patients and if patients need to “check-in”, help patients engage in a positive coping skill.  Directs patients in a clear, concise, and informative manner.
  • Understands the importance of structure by following the house rules and group schedule each shift.
  • Responsible for running and engaging patients in therapeutic groups such as coping skills, relapse prevention, psycho education, Life Skills, etc. for the expected length of time identified in the Program Schedule. Also assists in providing group ideas.
  • As Technicians are the “eyes and ears” of the milieu, they are responsible for documenting any behaviors that occur in the milieu in a very thorough and appropriate manner. Must maintain confidential nature of all patient and program related activities.
  • Answers telephone promptly and politely. Transfers any inquiries they are unable to assist with to the Therapist, Milieu Manager or Program Director. 
  • Maintains a clean environment by completing the cleaning required on the shift worked and documenting.
  • Is a positive role model or shift lead to colleagues.

This is a PRN position

For a virtual tour of the facility, please visit our website at discoverymood.com

Qualifications

  • Bachelor’s degree (B.A.) from four-year college or university OR
  • Two year experience in mental health setting or working with adolescents
  • Must possess a current Driver’s License in good standing    
  • Must be CPI and CPR/First Aid certified within 90 of employment with Discovery     

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.

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CEO of Discovery Behavioral Health
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Average salary estimate

$36920 / YEARLY (est.)
min
max
$32240K
$41600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About MH Technician, Residential - On Call , Discovery Behavioral Health

Join the dynamic team at Discovery Behavioral Health (DBH) as a Mental Health Technician II in Shawnee, KS! As part of one of the leading national providers in behavioral healthcare, you'll have the chance to support individuals on their journey to recovery. In this on-call role, your main responsibility will be to ensure patient safety while offering essential support throughout the treatment process. Show your compassion by leading psychoeducational groups, assisting in daily routines, and building strong relationships with patients. With careful monitoring and effective communication, you'll play an invaluable role in the lives of those you serve. Reporting to the Facility Manager or Program Director, you'll orient new patients, assess their unique needs, and facilitate treatment plans designed to foster positive coping skills. At DBH, we offer a vibrant working environment where every day brings new opportunities for growth and connection. Don’t worry if you don’t meet every qualification right away; if you feel passionate about making a difference, we encourage you to apply! Enjoy a wide range of benefits including healthcare, a 401(k) plan, and opportunities for continuing education. If you’re ready to make a meaningful impact, we’d love to hear from you!

Frequently Asked Questions (FAQs) for MH Technician, Residential - On Call Role at Discovery Behavioral Health
What are the main responsibilities of the Mental Health Technician II at Discovery Behavioral Health?

As a Mental Health Technician II at Discovery Behavioral Health, you will be responsible for monitoring patient safety, leading therapeutic groups, and supporting patients through their treatment journey. You'll also ensure a welcoming environment by orienting new patients and facilitating their needs while documenting behaviors and maintaining confidentiality. Your role is crucial in helping patients develop coping skills and achieve their treatment goals.

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What qualifications are required to apply for the Mental Health Technician II position at DBH?

To qualify for the Mental Health Technician II position at Discovery Behavioral Health, you need either a Bachelor’s degree from an accredited university or two years of relevant experience in a mental health setting. Additionally, you'll need a valid Driver's License and must become certified in CPI and CPR/First Aid within 90 days of employment—although if you have varied experience, we encourage you to apply regardless!

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How is the work environment for a Mental Health Technician at Discovery Behavioral Health?

The work environment for a Mental Health Technician II at Discovery Behavioral Health is both supportive and collaborative. You'll be part of a dedicated team committed to improving patient care and outcomes. The organization promotes professional growth through weekly training, and the work culture emphasizes respect, inclusivity, and teamwork as you engage with patients, colleagues, and guests.

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What kind of support does Discovery Behavioral Health provide for employee development?

At Discovery Behavioral Health, we prioritize your professional and personal development. Employees receive access to ongoing training and continuing education programs, as well as additional perks such as vacation and sick leave, a 401(k) plan, and employee discounts. Our commitment lies in empowering our staff to thrive and advance in their careers while making a genuine impact.

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Is the Mental Health Technician II position at DBH a full-time role?

The Mental Health Technician II position at Discovery Behavioral Health is classified as a PRN (on-call) role. This means you'll have the flexibility to manage your schedule while providing critical support to patients when needed. If you're looking for an opportunity to make a difference without the commitment of a full-time position, this role might be a great fit for you.

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Common Interview Questions for MH Technician, Residential - On Call
What motivated you to apply for the Mental Health Technician position at Discovery Behavioral Health?

In answering this question, share your passion for mental health and explain how your personal experiences, background, or values align with DBH's mission of improving lives. Emphasize your desire to make a positive impact on individuals seeking support.

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How do you handle stressful situations or crises with patients?

Provide examples from your past experiences where you've effectively de-escalated challenging situations. Discuss your approach, such as remaining calm and using your training in CPI techniques. Highlight the importance of communication and empathy in these scenarios.

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What qualities do you think make a successful Mental Health Technician?

Identify key qualities such as empathy, patience, effective communication skills, and the ability to work as part of a team. Explain why these traits are essential in fostering a supportive and safe environment for patients undergoing treatment.

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Can you describe your experience working with individuals facing mental health challenges?

Detail your relevant work experiences, whether it's through previous roles, internships, or volunteer opportunities. Discuss what you learned about supporting individuals through their challenges and how it shapes your approach as a Mental Health Technician.

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How do you prioritize tasks and manage your time in a fast-paced environment?

Share a time when you successfully managed multiple responsibilities. Describe your strategies for prioritization, such as using lists or keeping checklists to ensure that critical tasks are completed while providing support to patients.

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What strategies would you use to engage patients in therapeutic groups?

Discuss your approach to designing engaging activities and the importance of encouraging participation. Explain how you would create a safe and inclusive space for all group members, drawing from techniques you've learned or previously employed.

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How do you ensure confidentiality while working with patients?

Emphasize your understanding of ethical standards around confidentiality and your commitment to patient privacy. Discuss specific practices you would implement to maintain confidentiality in all communications and documentation.

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What role do you think teamwork plays in a mental health care setting?

Illustrate the importance of teamwork in providing comprehensive and reliable care. Share examples of how you’ve collaborated in past roles to achieve positive outcomes and ensure patient safety.

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How do you stay current with best practices in mental health care?

Highlight your commitment to continual learning by sharing specific resources, training, or workshops you engage in. Discuss how you incorporate new knowledge into your practice to continuously improve your skills as a Mental Health Technician.

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What would you do if a patient was resistant to participating in treatment?

Explain your approach to building rapport and trust with the patient. Discuss strategies that prioritize patience and understanding, and how you would collaboratively find ways to motivate the patient to engage with their treatment plan.

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We save the lives of those we serve with compassionate treatment, evidence-based clinical care and an unwavering alliance among staff, patients, their families and communities.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
March 20, 2025

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