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Inbound Sales Representative - Continuous Learning

Company Summary

$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our award-winning Inside Sales & Retention team successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Average salary estimate

$57520.5 / YEARLY (est.)
min
max
$42560K
$72481K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inbound Sales Representative - Continuous Learning, DISH

Join DISH as an Inbound Sales Representative, where you'll become an essential part of a team that is revolutionizing connectivity! With a base pay of $20.50 per hour and uncapped commissions, your first-year on-target earnings can reach $68,000. What sets this role apart? You won't need prior sales experience; we offer paid full-time training to set you up for success! As part of our award-winning Inside Sales & Retention team, you'll engage with both new and existing customers, showcasing and selling a variety of DISH and Boost Mobile products and services. You'll be providing tailored solutions to meet each customer's needs while building lasting relationships through excellent service. Plus, your journey with us opens doors to career growth, with opportunities to rise two levels within the first year based on your performance! And don't forget about our perks: from a comprehensive benefits package to exclusive promotions and tuition reimbursement for continued education. If you're ready to embrace a competitive spirit and bring a growth mindset, this is the place for you! Come help us make connectivity even smarter and keep America informed and entertained, where every interaction counts and each day brings new challenges and rewards!

Frequently Asked Questions (FAQs) for Inbound Sales Representative - Continuous Learning Role at DISH
What are the primary responsibilities of an Inbound Sales Representative at DISH?

As an Inbound Sales Representative at DISH, your main duties include effectively selling DISH and Boost Mobile products to both new and existing customers. You'll assess customer needs, directly influence their decisions by offering valuable solutions, demonstrate resilience during challenging calls, and maintain strong relationships by delivering exceptional customer service.

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What qualifications are needed to become an Inbound Sales Representative at DISH?

To qualify for the Inbound Sales Representative position at DISH, candidates should have a high school diploma or GED, a competitive spirit, and a growth mindset. Effective communication skills and the ability to build rapport with customers over the phone are crucial, along with the willingness to work flexible hours that may include evenings and weekends.

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What kind of training does DISH offer for new Inbound Sales Representatives?

DISH provides a robust paid training program for new Inbound Sales Representatives. This includes a mix of computer-based modules, hands-on activities, role-playing, and call shadowing, ensuring that you're fully prepared to succeed in your role and understand all product offerings before engaging with customers.

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What are the opportunities for career advancement as an Inbound Sales Representative at DISH?

At DISH, as an Inbound Sales Representative, there are significant career advancement opportunities. You can rise up to two levels within your first year based on your individual performance. This growth potential is one of the key benefits of working with us—helping you further your career in a supportive environment.

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What benefits can an Inbound Sales Representative at DISH expect to receive?

Inbound Sales Representatives at DISH enjoy a wide range of benefits, including medical, dental, and vision packages, 401(K) plans with company match, employee stock purchasing options, and tuition reimbursement for continued education. Additional perks include discounts on services like DISH TV programming and Boost Mobile plans.

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Common Interview Questions for Inbound Sales Representative - Continuous Learning
How do you handle challenging customer interactions?

When faced with challenging customer interactions, focus on listening actively to the customer's concerns. Demonstrate empathy, remain calm, and show that you're committed to resolving their issues. Highlighting your ability to remain resilient and maintain rapport can set you apart as a prospective Inbound Sales Representative at DISH.

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What sales techniques have you successfully used in the past?

In interviews, share specific sales techniques that have worked for you, such as consultative selling, where you inquire deeply into customer needs. Explain how this method helps build trust and demonstrates your capability in aligning solutions with their requirements, which is essential for an Inbound Sales Representative at DISH.

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Can you explain how you manage your time when handling multiple customer calls?

Time management is crucial, particularly in an inbound sales role. Discuss how you prioritize tasks, set specific time limits for each call while ensuring quality interaction, and utilize any tools or systems that help you stay organized and efficient, especially in a fast-paced environment like DISH.

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Why do you want to work as an Inbound Sales Representative for DISH?

Express your enthusiasm for DISH's innovative approach to connectivity and customer service. Highlight how your personal values align with the company's mission and how working with a team dedicated to growth and customer satisfaction excites you about the opportunity.

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What strategies do you use to build rapport with customers over the phone?

Share techniques that help establish connections, such as using the customer's name, reflecting back what they have said, and personalizing interactions. Emphasizing the importance of excellent communication skills will resonate with DISH's commitment to customer satisfaction as an Inbound Sales Representative.

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How do you handle objections from customers?

Handling objections requires understanding the customer's perspective. Describe how you address their concerns directly and provide clear, beneficial information that aligns with their needs. Demonstrating a consultative approach can position you well for success in your role at DISH.

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Can you describe a time you turned a 'no' into a 'yes'?

Offer a specific example illustrating your negotiation skills and resilience. Explain the situation, the strategies you used to convince the customer, and the ultimate positive outcome. This will showcase your persuasive abilities, a key trait for an Inbound Sales Representative at DISH.

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What motivates you to succeed in a sales role?

Discuss both intrinsic and extrinsic motivations, like the drive for personal and professional growth, financial incentives from commissions, and a passion for providing quality service. Conveying a strong motivation aligns with DISH's environment of achievement and support.

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How would you educate a customer about a new product?

Outline how you would first assess the customer's needs before introducing the new product. Discuss using relatable language, focusing on benefits, and employing compelling visuals or demos if available, ensuring that the customer feels informed and valued throughout the conversation.

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What is your greatest strength related to this sales role?

When discussing your greatest strength, choose one that resonates with the role, such as effective communication or resilience. Provide examples of how this strength has contributed to past success in sales environments to help frame you as an ideal candidate for DISH.

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DATE POSTED
April 1, 2025

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