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Retention Account Executive - No Experience Required

Company Summary

$20.50 Non-Negotiable Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training! 

 

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our award-winning Inside Sales & Retention team (located at 3 ADP Blvd, Roseland NJ, 70768) successfully drives existing and future customer decision-making by selling the value of Echostar’s products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling! EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.

 

What’s In It For You? 

  • Career Growth: Opportunity is our best benefit! You’ll have the opportunity to promote two levels within your first year based on performance! 
  • Uncapped Commission: While first year on-target earning is $68,000, our top performers make well over six figures annually! 
  • Rewards and Recognition Program : Offering high-value prizes, elaborate trips, food perks and so much more
  • Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision and Life Insurance packages with a Health Savings Account
  • Exclusive Perks: Complimentary DISH TV programming valued at $114.99/month, plus discounts on Sling TV and Boost Mobile phone plans
  • Financial Security: 401(K) with company match and an Employee Stock Purchasing Program (ESPP)
  • Continued Education: Tuition Reimbursement to support your career development

 

Application Process Overview:

After completing this application, the next step in our hiring process is a 15-20 minute questionnaire designed to help us determine if we're a mutual fit. You'll see a pop-up directing you to a landing page where you can watch brief videos providing a realistic preview of the role before committing to the questionnaire!


Job Duties and Responsibilities

What You’ll Be Doing: 

  • Successfully position and sell DISH and Boost Mobile products and services to new and existing customers
  • Assess each customer’s needs and offer the best valued solution 
  • Demonstrate the ability and resilience to bounce back from challenging calls and maintain your focus on larger goals 
  • Effectively manage your time while engaging with customers, navigating systems, and handling real-time data entry
  • Maintaining an in-depth knowledge of our product and service offerings, promotions, and competitive advantages
  • Provide excellent customer service to build and maintain customer relationships 

 

Our Paid Training Program Offers You:

  • Whether you are an entry-level candidate or bringing transferable skills, our progressive agenda supports a smooth, successful transition into the role
  • Immersive training with computer-based modules, instructor-led sessions, hands-on activities, role-play, and call shadowing
  • Robust mentorship program to support New Hire onboarding

Skills, Experience and Requirements

  • Competitive Spirit: The drive and determination to succeed, compete with peers, and achieve sales targets
  • Growth Mindset: The willingness to actively seek, receive, and apply new skills and constructive feedback to improve performance and grow professionally
  • Customer Focus: Effectively engage with customers, understand their needs, resolve issues, and build trusting relationships that contribute to overall sales success
  • Dependability: Consistently meet commitments, maintain reliability, and uphold high standards of accountability
  • Integrity: Adheres to ethical standards, honesty, and transparency in all interactions
  • Persuasion: Influence others’ decisions and actions through clear communication, compelling arguments, and the effective demonstration of value
  • Communication: Excellent verbal communication and listening skills; ability to build rapport quickly over the phone
  • Requirements: High school diploma or GED; ability to work full-time on-site; flexible to work shifts that might include evenings, weekends, or holidays; smartphone or device with active network connection; pre-employment screen

Salary Ranges

Compensation: $20.50/Hour - $34.87/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

Average salary estimate

$57515 / YEARLY (est.)
min
max
$42560K
$72470K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retention Account Executive - No Experience Required, DISH

Are you looking for an exciting opportunity to launch your career in sales without any prior experience? Join DISH as a Retention Account Executive in the beautiful Roseland, NJ! With a non-negotiable base pay of $20.50 per hour plus uncapped commission, the first-year target earnings can reach an impressive $68,000! At DISH, an EchoStar company, we are on a mission to redefine connectivity and provide our customers with top-notch services including satellite TV and mobile plans. As part of our award-winning Inside Sales & Retention team, you'll engage with both new and existing customers—no cold calling involved! You’ll have comprehensive training to equip you with all the necessary skills to succeed, along with fantastic growth potential, making this role perfectly designed for those inspirational sales newcomers. Your role will involve skillfully demonstrating DISH and Boost Mobile products, accurately assessing customer needs, and building lasting relationships. Enjoy extra perks after helping customers, from exclusive discounts to exciting rewards. DISH isn’t just a company—we're a family committed to your career development, with mentorship and tuition reimbursement available. Ready to step into a career where your efforts are recognized and rewarded? We can’t wait to welcome you into our dynamic team!

Frequently Asked Questions (FAQs) for Retention Account Executive - No Experience Required Role at DISH
What are the responsibilities of a Retention Account Executive at DISH?

The Retention Account Executive at DISH is responsible for engaging with new and existing customers, selling the value of DISH and Boost Mobile products, and understanding customer needs to provide tailored solutions. Success in this role involves demonstrating resilience, managing time effectively, and providing exceptional customer service to build long-lasting relationships.

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What qualifications do I need to apply for the Retention Account Executive role at DISH?

To apply for the Retention Account Executive role at DISH, candidates must have a high school diploma or GED. No prior experience is required, but a willingness to learn, a competitive spirit, and great communication skills are essential. The position also requires the ability to work full-time on-site in Roseland, NJ.

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Does DISH provide training for new Retention Account Executives?

Yes, DISH offers a comprehensive paid training program for new Retention Account Executives. The training includes computer-based modules, instructor-led sessions, hands-on activities, and a robust mentorship program to ensure a smooth transition into the role.

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What are the earning potential and benefits for the Retention Account Executive at DISH?

The first-year target earnings for a Retention Account Executive at DISH start at $68,000 with a base pay of $20.50 per hour plus uncapped commission. Employees also benefit from a comprehensive rewards and recognition program, health benefits, paid training, and additional perks like complimentary DISH TV programming.

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What skills are essential for success as a Retention Account Executive at DISH?

Key skills for a Retention Account Executive at DISH include strong communication and listening abilities, a competitive spirit to achieve sales targets, a customer-focused approach to understand and resolve issues effectively, and a willingness to accept constructive feedback to grow professionally.

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Common Interview Questions for Retention Account Executive - No Experience Required
Can you describe your approach to handling difficult customer calls as a Retention Account Executive?

In answering this question, it’s important to highlight your ability to remain calm and focused. Explain your strategy of actively listening to the customer, understanding their concerns, and demonstrating empathy while working towards a solution that benefits both the customer and the company.

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What motivates you to achieve sales targets as a Retention Account Executive?

Share your intrinsic motivation for success, such as a desire for personal growth and achievement. Emphasize how setting and exceeding sales goals not only benefits your income but also brings you satisfaction in helping customers find the right solutions.

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How do you prioritize tasks when managing multiple customer interactions?

Discuss your time management skills and the importance of assessing customer needs promptly. Mention techniques like creating checklists and utilizing customer relationship management tools to stay organized and ensure timely follow-ups.

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What is your understanding of DISH products and services?

It’s crucial to demonstrate familiarity with DISH and its offerings. Discuss your knowledge of satellite television, mobile services, and any recent promotions or unique features that set DISH apart from competitors.

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Can you provide an example of when you effectively demonstrated a product to a customer?

Use the STAR method (Situation, Task, Action, Result) to describe a relevant experience where you successfully outlined the features and benefits of a product, tailored your pitch to the customer's needs, and successfully closed the sale.

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How do you stay motivated during repetitive tasks within the sales environment?

Explain your strategies for maintaining a positive attitude and focus, such as setting small personal goals throughout the day, staying engaged with team members, and regularly reflecting on your larger career aspirations.

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How do you handle rejection in sales?

Describe your resilience and ability to bounce back after setbacks. It’s helpful to articulate how you view rejection as a learning opportunity and a chance to improve your sales techniques for future interactions.

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What role does teamwork play in the position of a Retention Account Executive?

Emphasize the collaborative nature of the role, where sharing insights and strategies with team members enhances overall performance. Discuss how teamwork contributes to a supportive environment that drives individual and collective success.

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How do you keep yourself updated on industry trends that may affect your sales strategy?

Talk about the resources you utilize to stay informed, such as following relevant blogs, participating in webinars, and engaging with industry peers to gather diverse perspectives on sales strategies and customer engagement.

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What do you hope to achieve in the first six months as a Retention Account Executive at DISH?

Share your goals that align with DISH’s mission, such as mastering product knowledge, achieving specific sales targets, and actively contributing to team projects, showing your enthusiasm for personal and professional growth within the company.

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DATE POSTED
April 2, 2025

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