Assistant Manager (2578) - 2101 S. Weinbach Ave - job 1 of 2

As an Assistant Manager at 2101 S. Weinbach Ave, you will oversee operations during your shift. Your main responsibilities include managing cost controls, inventory, and customer relations. You will lead by example, ensure adherence to company policies, handle staffing and paperwork, manage food inventory, and maintain a clean environment while being a key player in local store marketing.

To be considered for the Assistant Manager position at 2101 S. Weinbach Ave, you need to be at least 18 years old and have some supervisory or management experience. Experience in food service management is a plus, as it will provide valuable insight into the operations of our busy establishment.

Assistant Managers at 2101 S. Weinbach Ave enjoy a range of benefits, including competitive wages ranging from $11 to $15 per hour, full-time positions with both day and evening shifts, on-the-job paid training, a 50% meal discount, and up to 3 weeks of paid vacation for those averaging 35+ hours a week. Health insurance benefits kick in for employees averaging over 30 hours a week.

A successful Assistant Manager at 2101 S. Weinbach Ave should possess strong leadership skills, excellent communication abilities, and a keen sense of customer service. Being proactive in handling issues, influencing staff morale, and maintaining a positive store environment are crucial to thriving in this role.

The training program for Assistant Managers at 2101 S. Weinbach Ave is designed to provide you with essential skills and knowledge to operate effectively in your role. It is paid, on-the-job training, meant to immerse you in daily operations, company standards, and best practices for maximizing customer satisfaction and team performance.

When answering this question, discuss the importance of regular inventory audits, utilizing technology to track stock levels, training staff on inventory procedures, and implementing best practices for inventory management to prevent losses and maintain efficiency.

Describe your approach to resolving customer complaints, emphasizing active listening, empathy, and prompt action. Highlight how you would keep the customer informed throughout the resolution process, ensuring their experience ends positively.

Share a specific scenario where you successfully motivated your team, facilitated collaboration, or handled a challenge. Focus on your leadership style, communication skills, and the positive outcomes from your actions.

Discuss challenges such as staff management, maintaining service quality during peak times, or adapting to policy changes. Offer insights into how you plan to address these challenges by prioritizing efficiency and team engagement.

Explain your method for educating team members on policies and procedures, implementing regular training sessions, and using performance reviews to reinforce the importance of compliance. Also, mention your openness to feedback to continuously improve processes.

Outline a structured training plan that pairs shadowing experienced staff with hands-on activities. Emphasize how important it is to tailor the training to the individual’s learning style to engage and equip them for success.

Discuss elements such as attentiveness, personalization, positive communication, and problem-solving. Mention how you would instill these values in your team as the Assistant Manager to uphold high service standards.

Share techniques like recognizing achievements, fostering open communication, and setting clear goals. You could also implement incentive programs to enhance team morale and productivity.

Reflect on your leadership style, whether it's participative, transformational, or transactional, while showing how this style promotes teamwork, accountability, and company values.

Express your enthusiasm for the company culture and your desire to grow within an organization known for its commitment to employee development and community focus. Highlight how your skills and experience align with the values of the company.