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Assistant Manager (9574) - Kennett, MO

Company Description

Join part of a growing team!

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

 

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

 

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
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$35000K
$45000K

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What You Should Know About Assistant Manager (9574) - Kennett, MO, Domino's

If you're looking to take the next step in your career, consider becoming an Assistant Manager at Domino's Pizza in Kennett, MO! As an Assistant Manager, you're the heartbeat of the store, ensuring everything runs smoothly during your shift. You'll wear many hats, from managing inventory and cash controls to fostering great customer relationships. This isn’t just a job; it's a stepping stone to greater things. Your natural leadership skills will shine as you set the example for your crew. You’ve got to be organized, quick on your feet, and ready to dive into the action. Domino's is known for its fun, flexible work environment, and we’re seeking someone like you who can represent our passion for pizza delivery. Whether it's handling staffing needs, keeping the store clean, or managing customer service, your contributions will be valued. Plus, you’ll have opportunities for advancement – many team members start as delivery drivers and end up as franchise owners! With a focus on diversity and your unique skills, Domino's Pizza recognizes that each individual makes a difference. So, if you're ready to embrace this exciting challenge, apply today and let’s make our pizza the best out there together!

Frequently Asked Questions (FAQs) for Assistant Manager (9574) - Kennett, MO Role at Domino's
What are the key responsibilities of an Assistant Manager at Domino's Pizza in Kennett, MO?

As an Assistant Manager at Domino's Pizza in Kennett, MO, your main responsibilities include overseeing store operations during your shift, managing inventory, cash controls, and ensuring excellent customer service. You'll need to adhere to company policies, set a positive example for your team, and focus on cost control and cleanliness.

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What qualifications do I need to apply for the Assistant Manager position at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, you should have strong leadership skills, the ability to multitask, and experience in a high-paced environment. Proficiency in mathematics and communication, both verbal and written, is crucial. Previous experience in a similar role is a plus but not mandatory.

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How does Domino's Pizza support career advancement for Assistant Managers in Kennett, MO?

Domino's Pizza offers remarkable career advancement opportunities for Assistant Managers in Kennett, MO. Many of our successful franchise owners began their journey as delivery drivers or Assistant Managers. With a strong focus on employee development, you'll have a clear pathway to move up to roles like General Manager or Corporate Operations Manager.

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What is the work culture like for an Assistant Manager at Domino's Pizza in Kennett, MO?

The work culture at Domino's Pizza in Kennett, MO, is vibrant and inclusive. We value teamwork, fun, and flexibility, allowing everyone to express their unique talents. At Domino's, we strongly believe that our people come first, creating a workplace where everyone can thrive and achieve their best.

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What is the training process for new Assistant Managers at Domino's Pizza in Kennett, MO?

New Assistant Managers at Domino's Pizza in Kennett, MO, undergo comprehensive on-the-job training. This includes learning about store operations, customer service protocols, and team management. You'll be supported by experienced team members who will guide you through your initial days, ensuring you feel confident in your new role.

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Common Interview Questions for Assistant Manager (9574) - Kennett, MO
How do you handle stressful situations as an Assistant Manager?

In stressful situations, I remain calm and focused. I prioritize tasks based on their urgency and address customer concerns with empathy. My experience has taught me that positive communication with my team and effective delegation help manage high-pressure scenarios.

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Can you share an experience where you had to resolve a conflict among team members?

Certainly! In a past role, I encountered a conflict between two team members over shift responsibilities. I facilitated a meeting where both parties could express their concerns and worked together to find a fair solution. Open dialogue and mediation truly helped in resolving the issue amicably.

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What strategies do you use to ensure excellent customer service?

To ensure excellent customer service, I emphasize the importance of listening to customer feedback and responding promptly. I train my team to create a welcoming atmosphere and believe in empowering staff to make decisions that enhance customer satisfaction.

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How do you promote teamwork among your staff?

Promoting teamwork starts with fostering communication and collaboration. I encourage staff to support each other and recognize their efforts publicly. Team-building activities and open forums for feedback help cultivate a strong sense of unity.

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How do you manage inventory effectively?

I manage inventory by implementing a systematic approach which includes regular audits, using inventory management systems, and forecasting demand based on sales trends. Keeping precise records allows us to minimize waste and ensure stock availability.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

I want to work as an Assistant Manager at Domino's Pizza because I admire the company's commitment to quality and team culture. I believe my leadership skills and passion for customer service will contribute positively to the team and help deliver the best pizza experience to customers.

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What are your thoughts on Domino's commitment to diversity?

I believe Domino's commitment to diversity is crucial for fostering innovation and creativity. Encouraging individuals from different backgrounds to contribute their unique perspectives can lead to more effective problem-solving and a more inclusive work environment.

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How do you ensure that safety and health standards are maintained?

I ensure that safety and health standards are maintained by conducting regular training sessions and inspections. I stay updated on health regulations and incorporate them into our daily routines to promote a safe working environment for both staff and customers.

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How would you describe your leadership style?

My leadership style is collaborative and supportive. I strive to empower my team by providing guidance while also allowing them the autonomy to make decisions. I believe in leading by example and maintaining open lines of communication.

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What do you think makes Domino's Pizza stand out from its competitors?

Domino's Pizza stands out from its competitors due to its commitment to quality, speed, and customer satisfaction. Our innovative menu offerings and dedication to continuously improving the customer experience ensure that we remain a leader in the pizza delivery market.

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Full-time, on-site
DATE POSTED
March 31, 2025

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