Assistant Manager in Training (04606) 963 Ritchie Hwy - $16/hour + Benefits

The Assistant Manager in Training at Domino’s Pizza is responsible for overseeing various operational aspects, including cost controls, inventory management, cash handling, and ensuring excellent customer relations. You'll be expected to help develop team members, resolve any issues that arise during shifts, and ensure that food safety protocols are followed. The position also requires you to assist in the execution of daily operations to maintain a smooth workflow.

To qualify for the Assistant Manager in Training role at Domino’s Pizza, candidates must be at least 18 years of age. Previous leadership experience is preferred to help you succeed in managing team operations effectively. Additionally, strong customer service skills and the ability to coach and develop team members are critical. Being comfortable with operating and troubleshooting technology is also a required skill for this position.

As an Assistant Manager in Training at Domino’s Pizza, you can expect a variety of benefits including medical, dental, and vision coverage starting on your first day. Enjoy paid sick time, meal discounts, and access to mental health support at no cost. Furthermore, there are exciting career growth opportunities, 401k matching contributions, and discounts on stock purchases, making this role both rewarding and beneficial.

Domino’s Pizza is committed to the professional development of their employees, and as an Assistant Manager in Training, you will have numerous opportunities for career advancement. Many of Domino’s store owners began their journeys as delivery drivers or pizza makers, showcasing the company's focus on promoting from within. There will be training sessions, mentorship programs, and leadership workshops designed to help you grow and advance in your career.

Success as an Assistant Manager in Training at Domino’s Pizza hinges on several key skills including leadership, excellent customer service, and communication abilities. Strong analytical skills will help in managing cost controls and inventory effectively. The ability to coach and develop team members, along with adherence to food safety protocols, is crucial. Being technologically savvy also plays a vital role in ensuring efficient operations.

When managing a busy pizza store, it’s essential to prioritize tasks based on urgency and impact. Start with customer service-related tasks like addressing customer complaints and ensuring a quick service pace. Next, tackle inventory management and staff assignments. Developing a checklist or using a managerial tool can help maintain focus and efficiency. Express your ability to remain calm under pressure and adapt plans as needed.

To develop team members effectively, I would implement regular training sessions focusing on key skills like food safety practices and excellent customer service. One-on-one coaching is also vital, allowing for personalized feedback and guidance. Encouraging teamwork and mentoring newer employees can create a supportive learning environment. Also, seeking feedback from team members about their learning needs would help tailor the development process.

Certainly! In a previous role, a customer was unhappy with the incorrect order received. I listened attentively to their concerns, apologized for the mistake, and quickly offered to replace their order at no charge. I also provided a discount on their next purchase as a goodwill gesture. This not only resolved the issue but also turned a dissatisfied customer into a loyal one by demonstrating that we value their experience.

A great team player in a fast-paced environment is someone who communicates effectively, remains adaptable, and stays positive. Being respectful to colleagues and proactively helping when others are overwhelmed fosters a collaborative atmosphere. Understanding each team member’s roles contributes to overall efficiency, and being open to feedback ensures continuous improvement. It's crucial to maintain a shared focus on delivering excellent service.

Handling conflict requires a calm and tactful approach. I would step in to mediate the situation, first allowing each party to express their concerns without interruption. My aim would be to facilitate a constructive discussion, helping them find common ground. After resolving the immediate issue, it’s beneficial to follow up with both team members to discuss how similar issues can be avoided in the future.

In my previous role, I was responsible for tracking inventory levels, ordering supplies, and ensuring efficient stock usage. I implemented regular inventory audits, which helped reduce waste and maintain optimal stock levels. Using a point-of-sale system allowed me to keep real-time data about sales trends, assisting in making informed purchasing decisions. These strategies ultimately improved our operational efficiency and profitability.

Ensuring food safety protocols begins with comprehensive training for all staff members, highlighting the importance of hygiene, safe food handling, and proper cooking temperatures. Regular audits and checklists can help maintain adhering to these protocols. I would lead by example, actively monitoring compliance, and encouraging a culture of safety where team members feel comfortable raising any concerns about practices that don’t meet our standards.

Adapting to new technology involves a proactive approach to learning. I prioritize understanding the new system's functions and benefits, often exploring online tutorials or attending training sessions if available. I also seek help from colleagues who may have experience with the technology. Creating a comfort level with the technology builds confidence and ultimately aids in efficient processes in the workplace.

Customer service is a cornerstone of the Assistant Manager in Training role at Domino’s Pizza. As an ambassador of the brand, it’s essential to ensure customers have a great experience from the moment they place an order until it is delivered. This involves addressing inquiries and complaints efficiently and maintaining a warm and welcoming environment in-store. Exceptional customer service boosts customer loyalty and encourages repeat business.

I aim to actively contribute to a positive team culture at Domino’s Pizza by promoting collaboration, celebrating team successes, and respecting diverse backgrounds. I will encourage a fun working environment through team-building activities and recognition of individual efforts. Maintaining open communication is important, so I would foster an atmosphere where team members feel heard and valued, ultimately enhancing team spirit and performance.