Assistant Manager(05656) - 6541 Rivers Ave

As an Assistant Manager at K&K Family Ventures, your primary responsibilities will include managing store operations during shifts, ensuring excellent customer service, and supporting the General Manager with various business operations. You'll be mentoring your fellow team members, overseeing inventory management, and upholding safety standards.

To qualify for the Assistant Manager position at K&K Family Ventures, candidates must be at least 18 years old and pass a criminal background check. Effective communication skills, a positive attitude, and the ability to work as part of a team are essential for success in this role.

K&K Family Ventures provides numerous opportunities for career development for Assistant Managers. You’ll have the chance to enhance your leadership and team-building skills, while also engaging in community partnerships that promote philanthropy and teamwork. This environment is perfect for those who are eager to advance in their careers.

The work environment for an Assistant Manager at K&K Family Ventures is dynamic and energetic! You’ll work alongside a supportive team, tackle new challenges, and create a fun atmosphere for both customers and employees. It’s a place where you can grow and make impactful contributions daily.

At K&K Family Ventures, Assistant Managers have access to various growth opportunities. You can develop key leadership skills that can propel you to higher management positions within our franchise or the broader Domino's network. Your career path can lead to roles like General Manager or beyond!

When faced with a difficult customer, it's essential to remain calm and listen actively to their concerns. Show empathy and assure them that you are there to help. This not only improves customer satisfaction but also demonstrates strong leadership skills.

Share a specific example where you coordinated tasks effectively, delegated responsibilities, and maintained team morale. Highlight how these actions resulted in improved service and customer satisfaction during peak hours.

Utilizing a hands-on approach is effective. Start with shadowing to observe their work, followed by controlled, gradual responsibilities. Encourage questions and regular feedback which aids in their confidence and competence.

Analyze peak times for customer flows and schedule accordingly. Cross-train team members to take on multiple roles, which not only keeps costs in check but also maintains high service quality.

Open communication and appreciation go a long way. Regular team meetings and recognition of hard work can boost team morale and foster a collaborative environment.

Utilizing checklists, setting priorities, and using time-management techniques are crucial. Keeping a consistent routine allows for smoother operations and less stress during rush periods.

By following health and safety regulations strictly, regular staff training, and maintaining equipment properly, it's possible to consistently deliver high-quality food while ensuring a safe environment.

It’s important to approach this constructively. Schedule a private meeting to discuss performance issues, set clear expectations, and outline a plan for improvement while offering support and resources.

Discuss implementing positive engagement techniques such as personalized greetings or soliciting feedback actively, which can demonstrate your focus on customer satisfaction.

Emphasize the importance of maintaining a family-oriented, friendly atmosphere while delivering quality service. It's essential to align your actions with the brand's values and resonate positively with customers.