Assistant Manager(06420) - 5101 SE 29th Street Suite 107 Del City, OK 73115

An Assistant Manager at our Del City location has an array of responsibilities, including managing daily operations, stock management, and delivering exceptional customer service. You'll operate all necessary equipment, prepare high-quality products, and handle both telephone and internet orders seamlessly. Additionally, you will oversee inventory counting and ensure compliance with safety and cleanliness standards while continually engaging with team members and customers.

To apply for the Assistant Manager position at our Del City location, candidates generally require a high school diploma or equivalent, along with some experience in the food service or retail environment. It's essential to have strong verbal and written communication skills and the ability to handle multi-tasking and Customer service efficiently. An enthusiastic attitude is perfectly aligned with our company’s culture and values!

Absolutely! The training process for an Assistant Manager at our Del City location is comprehensive and practical. You will receive hands-on training that covers all essential areas, such as customer service techniques, equipment operation, and inventory management. We focus on a blend of interactive computer programs and real-world practice to ensure you are well-equipped to deliver the best service possible.

Yes, indeed! The Assistant Manager position at our Del City location involves various physical demands. You'll need to stand, walk, and sometimes climb while managing deliveries and stocking inventory. Candidates should be comfortable lifting, carrying, and reaching as needed, adjusting to various temperatures both inside the establishment and while out for deliveries.

As an Assistant Manager in Del City, you can expect a vibrant, fast-paced work environment filled with energy and teamwork. Our company prides itself on a supportive culture built on integrity and respect. You will work closely with a team dedicated to excellence and delivering outstanding service to our guests, which makes for a positive and engaging atmosphere each day!

When discussing your experience in managing staff, focus on your leadership style and how you motivate your team. Share specific examples where you facilitated teamwork and enhanced customer service outcomes, highlighting your successful communications and problem-solving abilities in previous roles.

In a high-pressure environment, I prioritize tasks by first assessing urgency and importance. I make a list of tasks, categorize them, and focus on completing high-impact activities first to ensure smooth operations. Providing an example from past experience can illustrate your strategy effectively.

When dealing with a difficult customer, I believe the key is to remain calm and listen actively. In your answer, share a specific instance where you turned a challenging situation into a positive outcome by empathizing with the customer’s feelings and addressing their concerns confidently and professionally.

Ensuring cleanliness and safety involves regular inspections and thorough training for staff on best practices. Talk about implementing checklists and protocols that help maintain standards, and consider highlighting a time when your actions led to a safer environment, either during audits or daily operations.

Effective inventory management requires attention to detail. Explain your experience with stock rotation, keeping track of deliveries, and conducting regular audits. Share a specific example of how you reduced waste or corrected discrepancies to achieve balanced inventory levels.

To motivate a team, I use a mix of recognition, delegation, and open communication. Discuss how you've previously celebrated achievements, encouraged collaboration, or offered professional development opportunities, which led to enhanced morale and productivity among team members.

Training new employees is crucial for their success and the team’s efficiency. Describe your structured training approach, making sure to include how you assess new hires' progress and address their questions or concerns to build their confidence and integrate them into the team smoothly.

Excellent customer service is defined by attentiveness, empathy, and the ability to meet the customer's needs effectively. Provide examples from your experience where you surpassed customers' expectations, ensuring they left with a positive impression and loyalty toward the establishment.

Adapting to changes in protocols requires flexibility and open-mindedness. Share your experience with past changes, focusing on how you actively updated your practices, communicated with your team, and ensured everyone stayed aligned with new directions efficiently.

An effective Assistant Manager should possess strong communication skills, a positive attitude, leadership capabilities, and a keen sense for operations. When answering, emphasize your strengths in these areas, perhaps citing specific achievements that showcase these qualities in action.