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Assistant Manager(08486) - 4530 Main St - job 3 of 3

Job Description

ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General job duties for all store team members
Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS  including, but not limited to the following: Standing:  Most tasks are performed from a standing position. Walking:  Surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. STOOPING/BENDING Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. CROUCHING/SQUATTING Performed occasionally to stock shelves and to clean low areas. REACHING Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. MACHINES, TOOLS, EQUIPMENT, WORK AIDS Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

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CEO of Domino's
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Russell Weiner
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Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

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What You Should Know About Assistant Manager(08486) - 4530 Main St, Domino's

Are you looking for an exciting opportunity to join a dynamic team where you can have fun while growing your career? Look no further than the Assistant Manager position at Domino's Pizza located at 4530 Main St., Oakley, CA. If you have a passion for people and enjoy working in a fast-paced environment, this is the perfect fit for you! As an Assistant Manager, you'll be at the heart of our operations, guiding our team to deliver exceptional customer service while making the best pizzas around. Your day might involve everything from ensuring that equipment is running smoothly and training new team members, to handling customer orders and inventory management. We pride ourselves on providing flexible schedules that are compatible with your life, whether you're juggling school, a second job, or simply looking for evenings and weekends off. Advancement opportunities are abundant here—many of our staff start as delivery drivers and eventually become franchise owners or even managers! At Domino's, diversity is key; we celebrate the unique talents of every individual in our team. If you are ready to join a family where you can contribute to a vibrant work culture and have room to grow, apply right away! Your career with Domino's Pizza is bound to be fulfilling, with plenty of fun and rewards along the way!

Frequently Asked Questions (FAQs) for Assistant Manager(08486) - 4530 Main St Role at Domino's
What are the key responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you will oversee daily operations, manage team members, maintain high standards of customer service, and help with inventory control. You'll be responsible for training staff, ensuring food safety and cleanliness, and handling customer inquiries. Your leadership will help foster a team environment dedicated to delivering quality pizzas and great customer experiences.

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What qualifications do I need to become an Assistant Manager at Domino's Pizza?

To become an Assistant Manager at Domino's Pizza, you should be at least 16 years old and possess strong communication skills, both verbal and written. Experience in customer service or food management is beneficial, but enthusiasm and a desire to learn are crucial as you will receive on-the-job training. A positive attitude and ability to perform well under pressure are essential for success in this role.

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What are the growth opportunities available for Assistant Managers at Domino's Pizza?

At Domino's Pizza, there are multiple growth opportunities for Assistant Managers. You can advance to store manager positions, and many team members even move on to become franchise owners. Domino's values internal growth, so you'll have access to various training programs aimed at developing your skills and preparing you for leadership roles within the company.

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What kind of work environment can I expect as an Assistant Manager at Domino's Pizza?

The work environment at Domino's Pizza is fast-paced and energetic. You will collaborate with a diverse team that values talent and contributions from all employees. While the job can involve physically demanding tasks, such as lifting and moving products, the atmosphere remains friendly and focused on quality service. We prioritize teamwork and encourage a positive work culture.

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How does Domino's Pizza approach diversity and inclusion for Assistant Managers?

Domino's Pizza is committed to creating a diverse and inclusive workplace. As an Assistant Manager, you will be part of a team that recognizes and appreciates the unique talents and perspectives of every individual. The company aims to create an environment where all team members can achieve their highest potential and feel valued, regardless of their background.

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Common Interview Questions for Assistant Manager(08486) - 4530 Main St
What would you do if a team member was performing poorly on the job?

In this situation, it's essential to address the issue promptly while maintaining a supportive environment. I would first assess the team member's challenges and offer constructive feedback. Then, I’d create a plan for improvement, ensuring they have the necessary resources and support to succeed while encouraging open communication.

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How do you handle customer complaints as an Assistant Manager?

When handling customer complaints, it's crucial to remain calm and attentive. I would listen carefully to the customer's concerns, empathize with their experience, and offer a solution that resolves the issue while adhering to company policies. Following up to ensure satisfaction is also important in building customer loyalty.

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What strategies would you use to motivate your team at Domino's Pizza?

I believe in leading by example and fostering a positive team atmosphere. To motivate my team, I would recognize individual and group achievements, provide opportunities for professional development, and encourage collaboration. Team-building activities and clear communication about goals can also help maintain enthusiasm and engagement.

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Can you describe a time when you worked under pressure?

In high-pressure situations, I focus on staying organized and calm. One time, during a peak ordering hour, I had to balance managing the team and processing orders simultaneously. I delegated tasks effectively, communicated positively, and kept the team focused, which resulted in a successful service despite the high volume.

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What do you think makes excellent customer service?

Excellent customer service is achieved by making customers feel valued and heard. It involves being attentive to their needs, resolving issues swiftly, and maintaining a friendly demeanor. At Domino's Pizza, we aim to provide not only quality food but also memorable experiences that bring customers back.

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How would you train a new team member as an Assistant Manager?

Training a new team member involves both hands-on practice and clear communication. I would start with an overview of their role, provide them with structured training materials, and then guide them through specific tasks while encouraging questions. I’d check in to ensure they feel comfortable and offer continuous support as they learn.

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What is your approach to managing inventory at Domino's Pizza?

Effective inventory management involves staying organized and proactive. I would conduct regular audits, track trends in inventory usage, and ensure timely ordering of supplies. Additionally, I’d train team members on proper inventory handling to reduce waste and maintain a well-stocked store.

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Describe your style of communication as an Assistant Manager.

My communication style is open and approachable. I believe in encouraging feedback and creating an environment where team members feel comfortable sharing their ideas and concerns. Active listening is key, which helps me to better understand my team's perspectives and address any issues effectively.

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What do you enjoy most about working at Domino's Pizza?

One of the aspects I enjoy most is the sense of teamwork and community at Domino's Pizza. The culture promotes collaboration and growth, and I love being part of a team that celebrates diversity. The opportunity to engage with customers and be part of their memorable experiences is truly rewarding.

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How do you stay organized in a fast-paced environment?

Staying organized in a fast-paced environment requires effective prioritization and time management. I use checklists, set clear goals for the day, and ensure that my workspace is tidy. Regularly reassessing my tasks helps me stay focused and maintain high standards despite the busy atmosphere.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 13, 2025

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