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Assistant Manager(09673) 218 W Lincoln Hwy

Company Description

We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! 

Job Description

Assistant Manager 
ABOUT THE JOB 
Are you a natural born LEADER? Have you worked for a boss who didn’t do things quite like you would if given the chance? We are developing a management team of leaders to create a fun, energetic team while meeting goals and standards. We have positions for all levels of management, whether you have little or no management experience, or are a seasoned manager. 
  
JOB REQUIREMENTS AND DUTIES 
You must be at least 18 years of age. You are responsible for everything that happens during your shift. You are expected to work towards company goals that include cost controls such as inventory costs, labor costs, and cash control all while providing excellent customer service. You must set the example for the team by following all company policies and procedures, and be able to hold the team members accountable for this as well. 

IDEAL CANDIDATES SHOULD BE ABLE TO: 

  • Meet cost control and service goals. 
  • Follow company policies and procedures. 
  • Adhere to safety and security protocol. 
  • Manage the stores organization and cleanliness to acceptable standards. 
  • Visualize the bigger picture. 
  • Use e-mail, phone applications, web-based software, pdf viewer, and Microsoft Suite. 
  • Work under the stress of a fast-paced work environment where quality and integrity are demanded. 
  • Be self-motivated, focused, determined, and goal oriented. 
  • Provide great customer service and a quality product. 
  • Understand and communicate written and verbal instructions. 

MANAGER TRAINEES WILL LEARN HOW TO:

  • Contribute to the profitability of the company and understand the process. 
  • Staff, train, and lead a team that contributes to the goals of the company. 
  • Remain current in hiring and marketing best practices, and use tactics learned. 
  • Track and report Food Cost Variance.
  • Meet and schedule Labor Requirements.
  • Attend to and hold team meetings.
  • Understand different temperaments and how to manage them. 

ADVANCEMENT & TRAINING 
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From Assistant Manager to General Manager, General Manager to District Manager or even Franchisee or Manager Corporate Operations, our stores offer a world of opportunity. All Training is paid and includes videos, coaching guides, quizzes, and on-the-job training. You lead the charge in your training by working at your own pace, asking questions, and always looking to the next step for your success. We have shaped our manager development program around this method to prepare you for what it takes to move up within the organization. 
  
DIVERSITY 
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals - to create an environment where all team members, because of their differences, can reach their highest potential. 
 

Qualifications

  • Must be 18 years of age or older
  • Must have a valid driver's license
  • Must have 3 or less moving violations in the last 3 years 
  • Must have not had any drug or alcohol related motor vehicle violations in the last 5 years
  • Must have reliable transportation

Additional Information

REQUIRED FUNCTIONS, SKILLS, AND DUITIES FOR ALL POSITIONS: 
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). 
Must be able to make correct monetary change. 
Verbal, writing, and telephone communication skills to take and process orders.  
Ability to enter orders using a computer keyboard or touch screen. 
Operate all store equipment. 
Stock ingredients from delivery area to storage, work area, walk-in cooler. 
Prepare products. 
Receive and process telephone orders. 
Clean equipment and facility approximately daily. 
 

REQUIRED FUNCTIONS, SKILLS, AND DUTIES FOR DELIVERY DRIVER POSITIONS: 
Navigational skills to read a map and locate addresses within designated delivery area. 
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. 
Deliver products or flyers within a designated delivery area with regard to safety, security, and timeliness. 
Possession of a valid driver's license with safe driving record meeting company standards. 
Access to insured and registered vehicle in proper working condition, which can be used for delivery. 
  
WORK  CONDITIONS MAY INCLUDE EXPOSURE TO: 
Varying and sometimes adverse weather conditions. 
In-store temperatures ranging from 33 degrees in cooler to 90 degrees and above in some work areas. 
Sudden changes in temperature in the work area and while outside. 
Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc. 
Exposure to cornmeal dust. 
Confined spaces, such as a walk-in cooler. 
Hot surfaces, tools, and products from the oven up to 500 degrees or higher. 
Sharp edges and moving mechanical parts. 
  
REQUIRED MENTAL AND PHYSICAL ABILITIES (Including, but not limited to the following): 
SENSING 
The ability to speak, hear, and understand verbal communication on telephone and in person is necessary. 
Near and mid-range vision is used for most in-store tasks. 
Depth perception in necessary for all positions. 
Personnel must have the ability to differentiate between hot and cold surfaces. 
Far vision and night vision are needed for delivery personnel. 
  
TEMPERAMENTS 
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions is necessary throughout shifts. 
 
STANDING 
Most tasks are performed from a standing position.  
Walking surfaces include ceramic tile, concrete, or linoleum in some food process areas.  
Height of work surfaces is between 36" and 48". 
  
WALKING 
Walking is frequently required for short distances and short durations. 
Personnel must travel between the store and customer vehicles.  
Delivery personnel must travel between delivery vehicles/e-bikes and from the delivery vehicle/e-bike to the customer's location. 
  
SITTING 
Paperwork is normally completed while sitting.  
Driving to and from deliveries or meetings requires sitting. 
  
LIFTING 
Bulk product deliveries are made twice a week or more and are unloaded by the team members on duty during the deliveries. 
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. 
Cases are usually lifted from the floor and stacked onto shelves up to 72" high. 
  
CARRYING 
Dough trays weigh approximately 12 pounds, cases of products weighing up to 25 pounds, and prepped items may need to be carried from the walk-in cooler to the make-line. 
Items such as cases of pizza sauce, weighing 30 pounds, may occasionally need to be carried from the storage area to the prep area, and from the prep area to the front of the store. 
During delivery, carrying products while performing "walking" and "climbing" duties may be required. 
  
PUSHING/PULLING 
This may be required to move trays or products placed on dollies, or to move empty trays or trash cans. 
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. 
  
CLIMBING 
Team members must infrequently navigate stairs or climb a ladder to change air fresheners, clean walls, or perform maintenance. 
During delivery of product, navigation of five or more flights of stairs may be required. 


BENDING/CROUCHING/SQUATTING 
Performed occasionally to stock shelves and to clean low areas. 

Forward bending at the waist is necessary at the pizza assembly station.  
Toe room is present, but workers are unable to flex their knees while standing at this station.  
Duration of this position is generally less than one minute and may be repeated frequently. 
Forward bending is also present at the front counter and when stocking items. 
  
REACHING 
Reaching is performed continuously; up, down and forward.  
Workers reach above 72" occasionally to turn on/off oven, heat lamp, or television controls, and to lift and lower objects to and from shelves. 
Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes.  
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. 
 
HAND TASKS 
Eye-hand coordination is essential. Use of hands is continuous during the day. 
Activities frequently require use of one or both hands.  

Shaping pizza dough requires frequent and forceful use of forearms and wrists. 
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the different pizza cutters. 
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. 
Team Members must be able to grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes. 
  
MACHINES, TOOLS, EQUIPTMENT, AND WORK AIDS 
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels, and scales. 

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What You Should Know About Assistant Manager(09673) 218 W Lincoln Hwy, Domino's

Are you a natural-born leader looking to step into a rewarding role? Join the team at Domino's as an Assistant Manager at our Schererville, Indiana location! At Domino's, we're not just about pizza; we're about creating a fun, energetic atmosphere where our team members can thrive. In this position, you'll be responsible for everything that happens during your shift, from managing inventory and labor costs to ensuring top-notch customer service. Whether you're just starting your management journey or you're a seasoned pro, there's a place for you here. You'll set an example for your team by adhering to company policies and holding your crew accountable while also making sure the store stays clean and organized. As an Assistant Manager, you'll receive on-the-job training, and the opportunity to advance your career within our family. At Domino's, we believe in investing in our people and recognize that our diversity is our strength. If you're self-motivated, determined, and ready to lead a team to success, then this might just be the job for you!

Frequently Asked Questions (FAQs) for Assistant Manager(09673) 218 W Lincoln Hwy Role at Domino's
What are the key responsibilities of the Assistant Manager at Domino's?

As an Assistant Manager at Domino's, your responsibilities include managing store operations during your shift, ensuring excellent customer service, adhering to cost control measures, and maintaining cleanliness and organization at the store. You will also be guiding and training staff while holding them accountable for performance and adherence to company policies.

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What qualifications do I need to apply for the Assistant Manager position at Domino's?

To apply for the Assistant Manager position at Domino's, you must be at least 18 years old, possess a valid driver's license, and have a reliable vehicle. Additionally, having some management experience is beneficial, but we welcome candidates with various levels of experience as we offer extensive training.

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How does the training process work for the Assistant Manager role at Domino's?

The training process for the Assistant Manager role at Domino's is structured and comprehensive. It includes paid training sessions with videos, coaching guides, quizzes, and hands-on experience. You will work at your own pace, allowing you to ask questions and focus on your growth while learning best practices in management and operations.

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What opportunities for advancement exist for an Assistant Manager at Domino's?

At Domino's, the sky's the limit when it comes to advancement opportunities! Many of our team members have started as delivery drivers and moved up to positions such as General Manager, District Manager, or even Franchisee. With our development programs, you'll continuously learn and grow, making it easier to climb the corporate ladder.

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What skills should I possess to excel as an Assistant Manager at Domino's?

To excel as an Assistant Manager at Domino's, you should have strong communication skills, an ability to work under pressure, and a talent for leading a team. It's also important to be detail-oriented and have good organizational skills, as you will be responsible for various operational aspects during shifts.

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Common Interview Questions for Assistant Manager(09673) 218 W Lincoln Hwy
How would you handle a difficult team member as an Assistant Manager?

When faced with a difficult team member, I would first approach them privately to understand their perspective. I believe open communication is key, so I would listen to their concerns and provide constructive feedback. This would allow us to find common ground and look for ways to work together more effectively.

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Can you describe your experience with customer service?

In my previous roles, I have always prioritized exceptional customer service. I understand that at Domino's, satisfied customers are crucial. I make it a point to listen to customer needs and ensure their experience is positive, whether it's through timely service or resolving their issues.

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What steps do you take to ensure cost control in a fast-paced environment?

To ensure cost control, I regularly monitor inventory usage and labor costs. I also train staff to follow company protocols that help minimize waste while still maintaining high standards for customer service. I believe in proactive strategies like scheduling appropriately and conducting regular audits.

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How would you motivate your team during a busy shift?

I believe in leading by example. During busy shifts, I would remain positive and encouraging, offering praise for good work and providing support when needed. Implementing fun team challenges can also keep morale high and drive everyone to work together effectively towards a common goal.

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Explain how you would handle an emergency situation in the store.

In an emergency situation, I would first ensure everyone's safety by following established protocols. This may include evacuating the store or calling emergency services. Once the immediate safety of our team and customers is secured, I would assess the situation and communicate any necessary updates to my team.

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What do you believe makes a successful team?

A successful team is built on trust, communication, and shared goals. Everyone should feel valued and responsible for their roles. As an Assistant Manager, it’s crucial to foster an environment where team members can express their ideas and contribute to collective success.

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How do you prioritize tasks and responsibilities as an Assistant Manager?

I prioritize tasks by assessing their urgency and impact. I believe in creating daily task lists based on store needs and focusing on high-impact areas first. Additionally, clear communication with my team ensures that we work efficiently and keep everyone aligned on priorities.

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Describe a time when you had to adapt to a significant change at work.

In a previous position, our store implemented new technology for order processing. At first, it was challenging; however, I took the time to learn the system and trained my team. By embracing change and being positive about it, we improved our order efficiency and customer satisfaction.

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What role does teamwork play in the Assistant Manager position?

Teamwork is crucial for an Assistant Manager as it ensures that every shift runs smoothly. It’s about creating an environment where everyone collaborates effectively, supports each other, and works towards shared objectives. A cohesive team can better handle the fast-paced demands at Domino's.

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How would you approach training new team members?

I would approach training new team members by first understanding their learning style and pace. I prioritize hands-on training along with shadowing experienced staff, which allows new hires to learn by doing while feeling supported. Continuous feedback during training ensures they're on the right track.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 31, 2025

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