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Delivery Driver(02587) 30830 Old US-20

Company Description

We take pride in our team members and our team members take pride in Domino's! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's, our people come first! 

Job Description

Delivery Driver
ABOUT THE JOB 
Domino’s is looking for qualified drivers who want to get paid to drive around (safely), listen to tunes, and deliver great product. What more could you ask for? Oh, tips? With a great attitude and great customer service, you can have your share of those too!  We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. We offer a great flexible schedule that offers the hours you're looking for. Whether it's your hobby, main-gig, or supplemental job: apply now. We're bound to have just the thing for you.
  
JOB REQUIREMENTS AND DUTIES: 

  • Navigational skills to read a map and locate addresses within designated delivery area. 
  • Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. 
  • Deliver products or flyers within a designated delivery area with regard to safety, security, and timeliness. 
  • Possession of a valid driver's license with safe driving record meeting company standards. 
  • Access to an insured and registered vehicle in proper working condition, which can be used for delivery*
  • Help out with In-Store tasks when not busy taking deliveries.
  • Have exceptional customer service skills.

*Have a valid license in good standing, but no vehicle? Ask about our company vehicles! We have company vehicles at many of our locations for you to use while working! 

ADVANCEMENT & TRAINING 
Many of our team members began their careers as Delivery Drivers and today are successful Domino's franchise owners! From Delivery Driver to Manager Trainee, Manager Trainee to General Manager, General Manager to District Manager, or even Franchisee or Director of Operations, our stores offer a world of opportunity. All Training is paid and includes videos, coaching guides, quizzes, and on-the-job training. You lead the charge in your training by working at your own pace, asking questions, and always looking to the next step for your success. We have shaped our manager development program around this method to prepare you for what it takes to move up within the organization. 
  
DIVERSITY 
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals - to create an environment where all team members, because of their differences, can reach their highest potential. 
 

Qualifications

  • Must be 18 years of age or older
  • Must have a valid driver's license
  • Must have 3 or less moving violations in the last 3 years 
  • Must have not had any drug or alcohol related motor vehicle violations in the last 5 years
  • Must have reliable transportation

Additional Information

REQUIRED FUNCTIONS, SKILLS, AND DUITIES FOR ALL POSITIONS: 
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). 
Must be able to make correct monetary change. 
Verbal, writing, and telephone communication skills to take and process orders.  
Ability to enter orders using a computer keyboard or touch screen. 
Operate all store equipment. 
Stock ingredients from delivery area to storage, work area, walk-in cooler. 
Prepare products. 
Receive and process telephone orders. 
Clean equipment and facility approximately daily. 
 

REQUIRED FUNCTIONS, SKILLS, AND DUTIES FOR DELIVERY DRIVER POSITIONS: 
Navigational skills to read a map and locate addresses within designated delivery area. 
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. 
Deliver products or flyers within a designated delivery area with regard to safety, security, and timeliness. 
Possession of a valid driver's license with safe driving record meeting company standards. 
Access to insured and registered vehicle in proper working condition, which can be used for delivery. 
  
WORK  CONDITIONS MAY INCLUDE EXPOSURE TO: 
Varying and sometimes adverse weather conditions. 
In-store temperatures ranging from 33 degrees in cooler to 90 degrees and above in some work areas. 
Sudden changes in temperature in the work area and while outside. 
Fumes from artificial and natural scents or odors from food, gases, air fresheners, etc. 
Exposure to cornmeal dust. 
Confined spaces, such as a walk-in cooler. 
Hot surfaces, tools, and products from the oven up to 500 degrees or higher. 
Sharp edges and moving mechanical parts. 
  
REQUIRED MENTAL AND PHYSICAL ABILITIES (Including, but not limited to the following): 
SENSING 
The ability to speak, hear, and understand verbal communication on telephone and in person is necessary. 
Near and mid-range vision is used for most in-store tasks. 
Depth perception in necessary for all positions. 
Personnel must have the ability to differentiate between hot and cold surfaces. 
Far vision and night vision are needed for delivery personnel. 
  
TEMPERAMENTS 
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions is necessary throughout shifts. 
 
STANDING 
Most tasks are performed from a standing position.  
Walking surfaces include ceramic tile, concrete, or linoleum in some food process areas.  
Height of work surfaces is between 36" and 48". 
  
WALKING 
Walking is frequently required for short distances and short durations. 
Personnel must travel between the store and customer vehicles.  
Delivery personnel must travel between delivery vehicles/e-bikes and from the delivery vehicle/e-bike to the customer's location. 
  
SITTING 
Paperwork is normally completed while sitting.  
Driving to and from deliveries or meetings requires sitting. 
  
LIFTING 
Bulk product deliveries are made twice a week or more and are unloaded by the team members on duty during the deliveries. 
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. 
Cases are usually lifted from the floor and stacked onto shelves up to 72" high. 
  
CARRYING 
Dough trays weigh approximately 12 pounds, cases of products weighing up to 25 pounds, and prepped items may need to be carried from the walk-in cooler to the make-line. 
Items such as cases of pizza sauce, weighing 30 pounds, may occasionally need to be carried from the storage area to the prep area, and from the prep area to the front of the store. 
During delivery, carrying products while performing "walking" and "climbing" duties may be required. 
  
PUSHING/PULLING 
This may be required to move trays or products placed on dollies, or to move empty trays or trash cans. 
A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. 
  
CLIMBING 
Team members must infrequently navigate stairs or climb a ladder to change air fresheners, clean walls, or perform maintenance. 
During delivery of product, navigation of five or more flights of stairs may be required. 


BENDING/CROUCHING/SQUATTING 
Performed occasionally to stock shelves and to clean low areas. 

Forward bending at the waist is necessary at the pizza assembly station.  
Toe room is present, but workers are unable to flex their knees while standing at this station.  
Duration of this position is generally less than one minute and may be repeated frequently. 
Forward bending is also present at the front counter and when stocking items. 
  
REACHING 
Reaching is performed continuously; up, down and forward.  
Workers reach above 72" occasionally to turn on/off oven, heat lamp, or television controls, and to lift and lower objects to and from shelves. 
Workers reach down to perform tasks such as scooping cornmeal from a plastic barrel, or washing dishes.  
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. 
 
HAND TASKS 
Eye-hand coordination is essential. Use of hands is continuous during the day. 
Activities frequently require use of one or both hands.  

Shaping pizza dough requires frequent and forceful use of forearms and wrists. 
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the different pizza cutters. 
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. 
Team Members must be able to grasp cans, the phone, the pizza cutter, the pizza peel, and pizza boxes. 
  
MACHINES, TOOLS, EQUIPTMENT, AND WORK AIDS 
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels, and scales. 

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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

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What You Should Know About Delivery Driver(02587) 30830 Old US-20, Domino's

If you're ready to hit the road and deliver delicious pizzas, then the Delivery Driver position at Domino's is made for you! Situated in Elkhart, IN, this role gives you the chance to drive through the streets, bring joy in the form of pizza to our customers, and maybe even jam out to your favorite tunes along the way! At Domino's, we value our team members, and we believe that great customer service can really shine if you have a positive attitude while making those deliveries. Here, you won't just clock in and out; you'll become part of a community that offers plenty of opportunities to grow. In fact, many of our successful managers began their journey as Delivery Drivers, paving the way for roles like Manager Trainee or even Franchise Owner. Plus, with flexible scheduling, this job can fit perfectly around your lifestyle, whether as a side gig or your main hustle. And don’t worry if you don’t have a vehicle – many locations offer company vehicles! So, are you ready to take the wheel? Apply today and start delivering a smile with every pizza!

Frequently Asked Questions (FAQs) for Delivery Driver(02587) 30830 Old US-20 Role at Domino's
What are the requirements for the Delivery Driver position at Domino's?

To qualify for the Delivery Driver role at Domino's, candidates must be at least 18 years old, possess a valid driver's license, and have a clean driving record with three or fewer moving violations in the last three years. Additionally, candidates must have reliable transportation and should be able to navigate multi-story buildings and adverse terrain while carrying products. Having good customer service skills is crucial in ensuring customers have a pleasant experience.

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What kind of training is provided for Domino's Delivery Drivers?

Domino's takes pride in its comprehensive training program for Delivery Drivers. The training is paid and includes videos, coaching guides, and quizzes, all geared to help you succeed. By working at your own pace and asking questions, you will be well-prepared for the responsibilities of the job and future opportunities within the company. Many team members who started as Delivery Drivers have successfully advanced to managerial positions.

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What are the key responsibilities of a Delivery Driver at Domino's?

As a Delivery Driver at Domino's, your primary responsibilities include safely delivering pizzas and other products to customers within a designated area while ensuring timeliness and customer satisfaction. You'll need to have good navigational skills to locate addresses, and help out with in-store tasks when not delivering. This role also requires you to maintain a valid driver's license and operate a registered vehicle in good working condition.

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Is a vehicle required for the Delivery Driver position at Domino's?

While having your own vehicle is typically required for the Delivery Driver role at Domino's, many locations do provide company vehicles. If you don't own a vehicle, don't hesitate to ask about this option during the application process. This flexibility allows you to focus on delivering fantastic pizzas without the worry of vehicle ownership.

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What is the work environment like for Domino's Delivery Drivers?

The work environment for Delivery Drivers at Domino's involves both indoor and outdoor settings. You'll experience varying weather conditions while making deliveries and may encounter challenges like navigating stairs or tight spaces at delivery locations. Inside the store, temperatures range from cool in the refrigerator to warm in cooking areas, and you'll be working alongside a dedicated team that values diversity and collaboration.

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Common Interview Questions for Delivery Driver(02587) 30830 Old US-20
How do you handle difficult customers as a Delivery Driver at Domino's?

Handling difficult customers requires a calm demeanor and effective communication skills. It's essential to first listen to their concerns or complaints without interruption. Acknowledge their feelings and assure them that you are there to help. If possible, offer a solution, whether it's a replacement order or a discount. Always maintain professionalism and remember that your primary goal is customer satisfaction.

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What safety precautions do you take as a Delivery Driver?

Safety is paramount in any driving role. As a Delivery Driver for Domino's, you should always wear a seatbelt, follow traffic laws, and drive at a safe speed. Always be aware of your surroundings, especially when delivering to unfamiliar locations. It's important to follow the company's guidelines on vehicle maintenance and ensure your vehicle is in good working condition before heading out for deliveries.

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Can you describe a time when you went above and beyond in customer service?

An excellent response would involve discussing a specific instance where you exceeded a customer's expectations, such as delivering a pizza during a challenging circumstance or providing a complimentary item when there was an issue with an order. Highlight how your actions positively impacted the customer and enhanced their experience, emphasizing the importance of great service at Domino's.

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What strategies do you use for effective time management as a Delivery Driver?

Effective time management for a Delivery Driver involves planning your routes efficiently using navigation apps and familiarizing yourself with the neighborhood layout. Prioritizing deliveries based on proximity and traffic patterns also helps you save time. Always stay organized with orders as you receive them, and communicate with the store if you encounter delays to ensure customer satisfaction.

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How do you keep yourself motivated during long shifts?

Staying motivated during long shifts involves setting personal goals and maintaining a positive attitude. Listening to music or podcasts while driving can make the experience more enjoyable. Focusing on the excitement of delivering pizzas and making customers happy also serves as great motivation. Additionally, socializing with your team members during breaks can help maintain a sense of camaraderie and boost morale.

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What tools and technology do you use for deliveries?

As a Delivery Driver at Domino's, you'll primarily utilize a GPS or navigation application to find the quickest routes to customers. Other tools include a company-issued mobile device for order management and communication with the store. You'll also need to use standard delivery equipment such as insulated delivery bags to keep pizzas hot and ready for customers.

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How do you manage difficult driving conditions?

Managing difficult driving conditions requires caution and adaptability. You should always adjust your driving speed according to the weather and traffic conditions. If conditions are dangerous, consider contacting the store to inform them of any potential delays while prioritizing your safety. As a Delivery Driver for Domino's, it's crucial to assess the situation and make smart decisions that protect you and the integrity of the deliveries.

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How do you keep track of your deliveries and orders?

Keeping track of deliveries revolves around utilizing the technology provided by Domino's, such as mobile apps or order management systems. Be diligent in checking order details and delivery addresses before you leave the store. A physical notepad may also help to jot down order specifics for easy reference while you're on the road, ensuring nothing gets overlooked.

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What do you think is the most important quality for a Delivery Driver?

The most important quality for a Delivery Driver at Domino's is a commitment to excellent customer service. As the face of the company, building positive relationships with customers helps foster brand loyalty. Communication, reliability, and professionalism are also crucial traits that go hand in hand with providing top-notch delivery services.

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Why do you want to work as a Delivery Driver for Domino's?

A compelling answer could include a love for driving and interacting with people, as well as the appeal of working for a well-known brand like Domino's. Mentioning the company’s growth opportunities and commitment to employee development can also demonstrate your interest in building a long-term career with them. Expressing enthusiasm for being part of a dynamic team that delivers joy through food will resonate positively.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 14, 2025

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