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Domino's General Manager (08865)

Company Description

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Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what’s possible at Domino’s. We are a company built on innovative solutions and a belief that we are never done getting better, we embrace change and the potential it unlocks for everyone. We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive, and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.

Extra cash? New skills? More opportunity? Find what you're after at Domino's - where you'll have fun while making and delivering great food. One of the greatest things about working in a Domino’s is that it can fit your goals for work and life. Flexible schedules, extra cash and convenient locations. That’s all available. But there’s even more for the taking. Many of our corporate and franchise store team members have made the leap from entry-level to business owners. Others have pursued leadership opportunities throughout the brand. For those with their sights set on becoming managers, a store role can offer the chance to hone their skills in customer service, inventory management and people development. Find your full potential with Domino's!

Job Description

You’re the boss, the big cheese, top dog. You’re a natural born leader, so maybe it's time you moved up. You want to be the head honcho? Well now's your chance - Domino's Pizza is hiring bosses - more specifically operating partners. It's a tough job, one that needs a natural like you. Of course, you'll need skills – sound judgment, business acumen, empathy, people management insight and the ability to multitask.
  You'll be working for a company that's at the forefront of the Quick Service Restaurant industry, with a benefits package to match! As an Operating Partner you will have the opportunity to run a $1-2 million business, with the safety net of a 43-store franchise. This is work experience you're going to use for a long time to come, ideally growing within the operation to ultimately guide and develop future Operating Partners, or perhaps franchise on your own. If that's not for you, consider this an ideal opportunity to learn the ins and outs of the Quick Service Restaurant industry, navigating labor costs, food costs, waste management, people management, and mastering the service industry. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got.
  We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team members are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!
  Duties & Responsibilities: Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun, and make more dough! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  •  Operate, clean, and maintain all store facility and equipment.
  •  Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Benefits:

  • Opportunity to hone leadership and managerial skills for future business use
  • Learn the ins and outs of the Quick Service Restaurant industry - including managing food cost, labor cost, wage considerations, interviewing, people management, and the opportunity to manage a $1 million business
  • Competitive salary structure (base + monthly bonus)
  • Flexible & convenient schedule
  • Advanced leadership development opportunities
  • Health, Dental & Vision benefits
  • Team Fox company engagement outings including company parties, and team development activities.
  • Community involvement and local networking opportunities
  • Professional development & travel incentives
  • Opportunity to compete for national and global Domino's rewards

Qualifications

Physical Requirements: Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  •  You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Additional Requirements:

  •  Must be 18 years of age and have a valid driver's license
  •  Must have access to an insured vehicle which can be used for delivery
  • Must pass a Criminal Background Check
  •  Must pass Motor Vehicle Record Check, meeting company-specific standards

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About Domino's General Manager (08865), Domino's

Join the vibrant team at Domino's as a General Manager in Covington, Georgia, where you'll embrace the exciting world of pizza! Here, you're not just managing a store; you’re leading a fantastic crew and helping elevate our brand in the Quick Service Restaurant industry. Your days will be bustling as you oversee everything that happens during your shift, ensuring our customers get the best service possible. You’ll be responsible for all aspects of the business, from managing costs and inventory to handling customer relations with encouragement and positivity. It’s a job that demands leadership, sound judgment, and the ability to multitask, but the rewards are great! You’ll have the freedom to make impactful decisions while being part of a dynamic and supportive community that values individuality and career growth. Leading a team toward a common goal of selling more pizzas and having fun is what it’s all about! At Domino's, we believe in nurturing our team members. Many of our employees have transitioned from entry-level positions to become successful franchise owners or high-level managers. With a competitive salary, flexible scheduling, and a benefits package that includes health, dental, and vision insurance, this is your chance to thrive. Take your career to the next level, embrace your passion for pizza, and join us in making Domino's the best pizza delivery company in the world. Are you ready to take the next step in your journey and showcase your leadership skills? Apply today!

Frequently Asked Questions (FAQs) for Domino's General Manager (08865) Role at Domino's
What are the key responsibilities of a Domino's General Manager?

As a Domino's General Manager, you'll be the driving force of the store, responsible for various crucial tasks such as managing inventory, controlling costs, ensuring customer satisfaction, and leading your team effectively. Your leadership will guide staff through their daily duties, set goals, and foster an environment of teamwork and fun, all while maintaining high standards for business operations.

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What qualifications are needed to become a Domino's General Manager?

To become a Domino's General Manager, candidates should be at least 18 years old and possess a valid driver's license. It's essential to have prior experience in a leadership role, strong business acumen, and skills in people management. Also, familiarity with the food service industry will help pave the way for your success in this dynamic role.

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Does Domino's provide leadership training for General Managers?

Absolutely! Domino's is committed to developing future leaders. As a General Manager, you'll have access to extensive leadership training programs that equip you with the skills needed to manage a successful business and guide your team toward excellence. This training can help you advance into higher levels within the company or even transition to owning your franchise.

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What benefits does Domino's offer to its General Managers?

Domino's offers a competitive salary structure that includes base pay plus monthly bonuses, along with comprehensive health benefits including dental and vision. You'll also enjoy flexible scheduling, opportunities for professional growth, team engagement events, and community networking experiences, making it a fulfilling place to work.

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How important is customer service for a Domino's General Manager?

Customer service is at the heart of what we do at Domino's. As a General Manager, you'll set the tone for customer interactions and ensure your team delivers the best dining experience. Great customer service drives repeat business and promotes a positive brand reputation, which is vital for success in this competitive industry.

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Common Interview Questions for Domino's General Manager (08865)
How do you handle staff conflicts in a fast-paced environment?

In a busy setting like Domino's, conflicts can arise. I prioritize directly addressing the issue with the involved team members promptly. I encourage open communication, listen to each perspective, and facilitate a solution that maintain team morale and workplace harmony.

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What strategies would you implement to increase sales as a General Manager?

To boost sales, I would analyze current sales trends and customer feedback, then implement promotional campaigns tailored to our target audience. Additionally, I'd focus on team morale, customer service, and quality to encourage repeat business and customer loyalty.

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Can you describe an instance where you successfully improved team collaboration?

In my previous role, I initiated regular team meetings to foster communication and collaboration among staff. We set group goals and celebrated our successes, which enhanced our teamwork and inevitably improved our overall service efficiency.

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What metrics do you consider most important for assessing a store's performance?

Key performance metrics include sales figures, customer feedback scores, profit margins, and staff turnover rates. Monitoring these indicators helps identify areas for improvement and gauge whether we are meeting our business goals.

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How do you ensure compliance with health and safety regulations?

I stay updated on all health and safety regulations mandated for restaurants. My approach includes regular training sessions for staff, frequent audits of kitchen practices, and developing a culture of accountability, where team members understand the importance of compliance.

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What is your approach to staff training and development?

I believe in comprehensive training programs designed to equip staff with the necessary skills for their roles. I implement ongoing training sessions, mentor team members, and encourage participation in leadership workshops that can help them grow within the company.

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Describe your experience with managing inventory.

I've successfully managed inventory by implementing inventory control systems that ensure sufficient stock levels while minimizing waste. Regularly reviewing inventory trends allows me to make informed decisions about ordering and storage practices.

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How do you motivate your team during busy shifts?

During peak times, I keep the energy high by leading by example, praising staff for their hard work, and providing incentives for surpassing performance targets. Positive reinforcement fosters a great work atmosphere, even during high-pressure situations.

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What steps do you take to improve customer service?

I regularly solicit customer feedback and implement changes based on their suggestions. Training employees to focus on the customer experience is vital, and I emphasize attentiveness and courtesy in all interactions.

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How do you balance operational duties with team leadership?

Effective time management and delegation are key. I set clear priorities for operational tasks and empower my team to take ownership of certain responsibilities, which allows me to focus on leadership, ensuring the store runs smoothly while supporting my team.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 5, 2025

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