General Manager In Training(02502) - 811 West McGalliard Road

As a General Manager In Training at RPM Pizza, your primary responsibilities include leading a diverse team, ensuring exceptional customer service, maintaining product quality, and overseeing daily operations. You will also be involved in local marketing efforts, community engagement, and adherence to safety and health standards. Your role is essential in achieving operational excellence at your store.

Candidates applying for the General Manager In Training role at RPM Pizza should have prior experience in management, preferably with a specific focus on high-volume environments. Completion of the GMITO Class or equivalent is required. Additionally, you must have strong math and technology skills, a successful track record of team training, and the ability to pass background checks and drug tests.

RPM Pizza is committed to the growth of its employees. As a General Manager In Training, you will have the opportunity to enhance your leadership skills through various ongoing training programs and on-the-job coaching. The company also offers benefits that contribute to your long-term career progression and community involvement.

General Managers In Training at RPM Pizza typically work flexible hours, including nights and weekends. You should anticipate working over 40 hours per week, as the role demands a commitment to managing store operations during peak times to ensure customer satisfaction and team effectiveness.

Yes, there is potential for bonuses in the General Manager In Training position at RPM Pizza. Your financial compensation is structured with a competitive salary alongside performance-based bonuses, rewarding you for achieving sales and operational targets in your store.

When discussing your management style, focus on aspects that highlight your ability to motivate and empower your team. You could mention that you value open communication and collaboration, encouraging team members to share their ideas and contributions, which fosters a positive atmosphere in the store.

Demonstrating strong organizational skills is crucial. Explain that you prioritize tasks based on urgency and impact, ensuring that customer service and product quality always remain at the forefront while delegating responsibilities among your team to maintain an efficient workflow.

Highlight your approaches, such as gathering customer feedback, setting high service standards, and actively engaging with your community. You might also discuss training your team to handle customer queries effectively, ensuring a consistent and delightful customer experience.

Share a specific story illustrating your training techniques, showcasing the steps you took to equip the team member with the necessary skills. Emphasize your mentoring relationship and how it led to their successful performance and growth within the team.

Discuss your conflict resolution strategy, focusing on communication and understanding. Explain that you listen to both sides, mediate discussions, and emphasize finding common ground to foster a harmonious working environment.

Provide details of your experience in managing stock levels, conducting inventory audits, and maintaining cash accuracy. Highlight how these practices are vital for ensuring profitability and operational accuracy in the store.

Discuss the importance of compliance and your methods for implementing health and safety training. Share that you regularly conduct team briefings, utilize checklists, and stay updated on regulations to ensure everyone understands and follows the necessary protocols.

Talk about RPM Pizza’s family-owned values, community involvement, and its commitment to employee development. Express how these attributes create a unique workplace culture that not only benefits customers but also creates a fulfilling environment for staff.

Emphasize the importance of balance and your strategies for maintaining it. Discuss scheduling practices, delegating tasks, and prioritizing personal time while ensuring operational duties are met.

Share your passion for the food industry, particularly your hope of contributing to a company that values community and teamwork. Express your excitement about the potential for personal growth and helping others thrive within the organization.