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General Manager(02078) - 7131 W Capitol Dr

Job Description

ABOUT THE JOB



You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.



You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got.



JOB REQUIREMENTS AND DUTIES



You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.



In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.



You must be 18 years of age or older.



General job duties for all store team members



• Operate all equipment.



• Stock ingredients from delivery area to storage, work area, walk-in cooler.



• Prepare product.



• Receive and process telephone orders.



• Take inventory and complete associated paperwork.



• Clean equipment and facility approximately daily.



Training-Orientation and training provided on the job.



Communication Skills-Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.



Essential Functions/Skills-Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.



Work Conditions



EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.



TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.



PHYSICAL REQUIREMENTS including, but not limited to the following: Standing, Walking, Sitting, Lifting, Carrying, Pushing, Climbing, Stooping/Bending, Crouching/Squatting, Reaching, Hand/eye tasks, Tools, Equipment, and Work Aids.



Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers.



Requires Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery.



Essential Skills Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.



Physical Demands



CARRYING During delivery, carry pizzas and beverages while performing walking and climbing duties.



DRIVING Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.



WALKING Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.



CLIMBING During delivery of product, navigation of five or more flights of stairs may be required.



WORK CONDITIONS



Exposure To Varying and sometimes adverse weather conditions when delivering product, driving and couponing.



SENSING Far vision and night vision for driving.



For further detailed information about job descriptions will be presented to you upon interview.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

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What You Should Know About General Manager(02078) - 7131 W Capitol Dr, Domino's

If you're looking for a chance to take charge, then the General Manager position at Domino's Pizza in Milwaukee, Wisconsin is your perfect opportunity! As a natural leader, you're someone who can juggle various responsibilities while maintaining a positive atmosphere. In this role, you will supervise all operations during your shifts, ensuring everything runs smoothly—from staffing and cash management to upholding the company’s high standards. Your mathematical skills will come in handy as you manage inventory and cost control while providing top-notch customer service. You'll be the one setting an example for your team and fostering a fun work environment that encourages everyone to deliver their best. At Domino's, we believe in promoting a flexible culture where employees enjoy their work while learning valuable skills for their futures. You'll gain experience that truly prepares you for a solid career in management. Not to mention, you'll be part of a team that prides itself in providing exceptional pizza delivery services. Are you ready to show us what you can bring to the table, boss? We're excited to have you lead the way!

Frequently Asked Questions (FAQs) for General Manager(02078) - 7131 W Capitol Dr Role at Domino's
What are the main responsibilities of the General Manager at Domino's Pizza?

As the General Manager at Domino's Pizza, you will oversee all store operations during your shifts. This includes managing staff, ensuring adherence to company policies, maintaining inventory control, and providing exceptional customer service. You'll also handle cash control and strive for overall profitability while ensuring you set the standard for your team.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To qualify for the General Manager position at Domino's Pizza, you need to be at least 18 years old, possess strong mathematical skills, and have excellent communication abilities. Experience in a supervisory role or in the food service industry is preferable. A valid driver's license and a safe driving record are also necessary for delivery-related tasks.

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What is the work environment like for a General Manager at Domino's Pizza?

The work environment for a General Manager at Domino's Pizza is dynamic and fast-paced. You will work both in-store and out on deliveries, which may expose you to varying weather conditions. You'll find yourself actively engaging with customers and your team in a fun and flexible setting that encourages growth and collaboration.

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How can I achieve success as a General Manager at Domino's Pizza?

Success as a General Manager at Domino's Pizza involves setting high standards for yourself and your team. Focus on providing excellent customer service, consistently training your staff, and maintaining operational efficiency. Your ability to multitask and handle pressures while promoting a positive environment will be key to your success.

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What type of training is provided for a General Manager at Domino's Pizza?

Domino's Pizza provides comprehensive orientation and training on the job for General Managers. This training is designed to equip you with the necessary skills to operate efficiently and maintain the company's standards regarding customer service and operational procedures.

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Common Interview Questions for General Manager(02078) - 7131 W Capitol Dr
How do you handle difficult customer situations as a General Manager?

Handling difficult customer situations requires patience and effective communication. Listen to the customer's concerns, empathize with their situation, and find a collaborative solution. It's important to maintain professionalism and ensure customer satisfaction, which reflects positively on the team.

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Can you describe your approach to team management as a General Manager?

My approach to team management involves open communication and leading by example. I strive to create a supportive environment where team members feel valued and motivated. By providing regular feedback and recognizing individual contributions, I encourage a culture of teamwork and excellence.

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What strategies do you implement to ensure profitability?

To ensure profitability, I focus on tight cost control measures, effective inventory management, and optimizing staff productivity. Regularly analyzing sales data helps identify trends and areas for improvement, which allows me to make informed decisions that drive profits.

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Describe a time you successfully managed multiple tasks as a General Manager.

In my previous role, I often had to manage multiple tasks simultaneously, such as overseeing staff scheduling, handling customer complaints, and ensuring an efficient kitchen workflow. By staying organized and prioritizing tasks, I was able to maintain operational flow while ensuring high levels of customer satisfaction.

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What do you believe are the key skills needed to excel as a General Manager?

Key skills needed to excel as a General Manager include leadership, communication, problem-solving, and analytical skills. The ability to motivate your team while managing operational aspects effectively is crucial for success.

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How do you ensure compliance with company policies?

Ensuring compliance with company policies starts with thorough training for all employees. I reinforce the importance of these policies during team meetings, provide ongoing support, and lead by example to ensure everyone understands their responsibilities.

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How would you create a positive work environment for your team?

Creating a positive work environment involves fostering team spirit, encouraging open communication, and recognizing individual achievements. I believe in cultivating a space where everyone feels comfortable sharing ideas and concerns, which enhances overall performance.

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What steps would you take to improve customer service?

Improving customer service involves regular training for the team on best practices, actively seeking customer feedback, and implementing changes based on their suggestions. I set clear expectations for service levels and encourage team members to exceed them.

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How do you keep yourself motivated in a challenging work environment?

Staying motivated in a challenging work environment involves maintaining a positive mindset, setting personal and professional goals, and celebrating small wins with the team. I always remind myself of the overall objectives and how my contributions align with the company's success.

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What is your strategy for effective cash management?

My strategy for effective cash management includes implementing stringent cash control measures, conducting regular audits, and training staff on best practices. Consistently monitoring cash flow and sales helps in identifying any discrepancies early on.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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