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General Manager(03013) - 14 Heathwood Drive

Job Description

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens in your store. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About General Manager(03013) - 14 Heathwood Drive, Domino's

Welcome to your future as a General Manager at Domino's Pizza in Windham, Maine! If you've always had a knack for leadership, overseeing operations, and motivating your team, this position is just for you. As the General Manager, you'll have the exciting responsibility of managing everything that happens in the store—from cost controls and inventory management to ensuring top-notch customer service. We’re looking for someone with solid communication skills and a knack for multitasking. Your duties will include supervising staff, handling paperwork, and maintaining the store's excellent standards. Plus, you’ll get the chance to show off your problem-solving skills and creativity when it comes to marketing and profitability. This isn't just a job; it’s a pathway to grow within a company that values its team members and recognizes their unique talents. Here at Domino's, we pride ourselves on creating a fun work environment that values diversity and personal growth. If you're ready to make a mark in the pizza industry and take on the leadership role you were meant for, we want to hear from you. So don your pizza apron, channel your inner boss, and dive into this great opportunity with Domino's Pizza. Apply now and let’s deliver the best pizza experience together!

Frequently Asked Questions (FAQs) for General Manager(03013) - 14 Heathwood Drive Role at Domino's
What are the main responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your primary responsibilities include overseeing daily operations, managing inventory, ensuring efficient cost control, and providing exceptional customer service. You will lead the team, ensuring they follow all policies and procedures while maintaining a positive retail environment.

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What qualifications are necessary for the General Manager position at Domino's Pizza?

To be a successful General Manager at Domino's Pizza, you should possess strong leadership skills, excellent communication abilities, and knowledge of inventory and cash control. Experience in management within the food service industry is highly desirable. Additionally, being able to multitask and make quick decisions are essential qualities for this role.

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What kind of training does Domino's Pizza provide for new General Managers?

Domino's Pizza offers comprehensive on-the-job training for all new General Managers. This includes orientation to store operations, team leadership, customer service best practices, and handling store policies. The goal is to ensure you feel confident and well-equipped to run the store successfully.

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Is there room for growth as a General Manager at Domino's Pizza?

Absolutely! Many of our General Managers have advanced to become franchise owners or higher corporate positions at Domino's. Your journey could start from a delivery driver to an Assistant Manager and potentially evolve into a significant leadership role in our operations.

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What is the work culture like at Domino's Pizza for a General Manager?

The work culture at Domino's Pizza is vibrant and collaborative. As a General Manager, you'll be part of a team that values diversity and encourages growth. We focus on fostering an environment where everyone can thrive and contribute their unique talents to ensure we remain the best pizza delivery chain in the world.

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Common Interview Questions for General Manager(03013) - 14 Heathwood Drive
How do you handle conflicts within your team as a General Manager?

When handling conflicts within my team, I focus on clear communication and understanding each individual's perspective. I encourage open discussions, allowing everyone to voice their thoughts. My aim is to mediate a solution that satisfies both the team's morale and our operational needs.

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What strategies would you implement to improve store performance?

To enhance store performance, I would analyze sales data and customer feedback to identify areas for improvement. Implementing targeted promotions, training staff for better customer interactions, and maintaining rigorous inventory standards would all be strategies I’d prioritize for elevating our store's performance.

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What role does customer service play in your management style?

Customer service is at the heart of my management style. I believe that a satisfied customer is a loyal one, so I continuously strive to instill this value in my team. By emphasizing the importance of excellent service and leading by example, I create an environment where our team's primary focus is on the customer.

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How do you ensure compliance with company policies?

I ensure compliance with company policies through regular training sessions and by fostering a transparent environment where team members feel comfortable asking questions. I also lead by example, adhering strictly to all protocols myself, which encourages my team to follow suit.

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Can you describe a time when you implemented a successful change in your previous role?

In my previous role, I introduced a new inventory management system that improved tracking efficiency and reduced waste. By soliciting input from the team during the rollout, we managed to transition smoothly and increased our operational efficiency significantly as a result.

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What techniques do you use to motivate your team?

I believe in recognizing achievements and providing constructive feedback. I also encourage collaborative brainstorming sessions to get the team involved in decision-making. Celebrating both small victories and major accomplishments fosters motivation and team cohesion.

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How do you prioritize tasks for the day as a General Manager?

I prioritize tasks by assessing their urgency and impact on daily operations. I create a daily checklist, focusing on critical aspects like staffing, customer service issues, and inventory needs first. This structured approach ensures that important tasks are handled efficiently.

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Describe your approach to training new employees.

My approach to training new employees is hands-on and supportive. I believe in pairing them with experienced team members for practical guidance, while also providing structured training sessions to cover essential policies. My goal is to ensure they feel confident in their roles as soon as possible.

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What are your long-term goals as a General Manager?

My long-term goals as a General Manager include not only achieving operational excellence but also developing a strong, collaborative team culture that enhances customer satisfaction. I also hope to advance within the company, contributing to growth and success beyond just my store.

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How do you handle the pressure of peak hours at the store?

I handle the pressure of peak hours by maintaining a calm demeanor and ensuring my team is well-prepared. I encourage communication and collaboration during busy times which helps distribute tasks efficiently and allows us to tackle rush periods with greater agility.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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