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General Manager(04440) - 137 Jerome Dr - job 2 of 2

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product.

Receive and process telephone orders.
Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Additional Job Details

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward. Workers reach above 72occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.

Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer. Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performingwalking and climbing duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Domino's Glassdoor Company Review
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CEO of Domino's
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Russell Weiner
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Average salary estimate

$42500 / YEARLY (est.)
min
max
$35000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(04440) - 137 Jerome Dr, Domino's

Are you ready to step up and take charge? At Domino's Pizza, we're on the lookout for a talented General Manager to lead our team at 137 Jerome Dr, Dover, DE. If you're a natural leader who thrives in a fast-paced environment, this role is your chance to shine! As the General Manager, you'll oversee all operations during your shift, ensuring that every aspect of the business runs smoothly—from inventory and cash control to exceptional customer service. Your ability to multitask and maintain a positive atmosphere is key to creating a dynamic workspace where your team can flourish. We pride ourselves on being fun and flexible, and we believe in nurturing your growth within the company. Many of our General Managers started their journey as delivery drivers and have gone on to own franchises. This is your opportunity to make a meaningful impact every day, backed by a supportive team that values diversity and growth. We want to see you excel, and together, we can make sure Domino's remains the best pizza delivery company around. So, if you’re keen on developing your skills, showing exceptional leadership, and delivering smiles with every pizza, apply now and be our next great General Manager!

Frequently Asked Questions (FAQs) for General Manager(04440) - 137 Jerome Dr Role at Domino's
What are the key responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your main responsibilities include overseeing daily operations, managing staffing and scheduling, controlling costs, ensuring inventory accuracy, maintaining high standards of food quality, and providing outstanding customer service. You'll be the driving force behind the team, implementing company policies and fostering a positive atmosphere.

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What qualifications do I need to apply for the General Manager position at Domino's Pizza?

To be considered for the General Manager role at Domino's Pizza, you should have leadership experience, strong communication skills, and the ability to multitask in a fast-moving environment. A background in customer service is beneficial, and proficiency in basic math for cash control and inventory management is also essential.

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How does Domino's Pizza support professional growth for General Managers?

Domino's Pizza is committed to the professional growth of its employees. Many General Managers have started as delivery drivers and worked their way up. The company offers comprehensive training and development programs to equip you with the skills needed for advancement, from management to franchise ownership.

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What kind of work environment can I expect as a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you can expect a dynamic and fast-paced work environment that values teamwork and fun. The company promotes diversity and encourages every team member’s unique contributions, providing a space where different ideas and perspectives can flourish.

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What are the physical demands of the General Manager role at Domino's Pizza?

The physical demands of a General Manager at Domino's Pizza include standing for long periods, walking, and occasionally lifting items up to 50 pounds. You'll also be navigating the store, ensuring cleanliness, and managing restaurant operations, all of which require good physical stamina and coordination.

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Common Interview Questions for General Manager(04440) - 137 Jerome Dr
How would you handle a conflict between team members at Domino's Pizza?

In such situations, I would encourage open communication, listening to both sides to understand their perspectives. I believe in fostering a collaborative environment where team members can resolve issues amicably. If necessary, I would mediate the discussion to help them find common ground.

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What strategies would you implement to improve customer service in the store?

To enhance customer service, I would focus on training staff on effective communication and problem-solving skills. Regularly gathering customer feedback would also be beneficial. I would encourage team members to go above and beyond for customers, ensuring their experience at Domino's is positive and memorable.

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How do you prioritize tasks during a busy shift at Domino's Pizza?

I prioritize tasks by assessing immediate needs based on customer demand and operational requirements. I believe in delegating responsibilities to my team based on their strengths, ensuring we work efficiently and collectively to meet our goals during peak hours.

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Can you describe a time when you successfully led a team to achieve a specific goal?

I successfully led a team during a promotional event that aimed to increase sales by 20%. By implementing a strong marketing strategy and coordinating shifts to maximize staff availability, we not only met our goal but surpassed it, resulting in a 25% increase in sales.

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What do you think is the most important quality for a General Manager at Domino's Pizza?

The most important quality for a General Manager at Domino's Pizza is effective leadership. It's essential to inspire, motivate, and support your team while maintaining operational excellence and a customer-centric focus. Building a positive culture greatly impacts service quality and employee retention.

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How would you handle food safety and sanitation in the store?

I would ensure strict adherence to food safety regulations, conducting regular training sessions for staff on hygiene and sanitation practices. Routine inspections and fostering a culture of cleanliness are crucial for maintaining quality and safety standards in food preparation.

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Describe your experience with managing inventory and supply control.

In my previous roles, I’ve implemented systems to track inventory levels accurately and manage supplier relationships effectively. I ensure that we minimize waste by closely monitoring stock, planning orders based on sales trends, and adjusting as necessary to maintain efficiency.

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What methods do you use to evaluate employee performance?

I conduct regular performance reviews, incorporating feedback from team leads and customers. I believe in setting clear, measurable goals and holding employees accountable while recognizing their achievements, which helps foster a motivated and engaged team.

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How do you plan to increase store profitability in your role as General Manager?

To boost store profitability, I would analyze sales data to identify trends and customer preferences. Implementing cost control measures while optimizing staff efficiency, promoting upselling strategies, and engaging in local marketing campaigns would contribute to increasing revenue.

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What do you believe sets Domino's Pizza apart from its competitors?

Domino's Pizza stands out through its commitment to innovation and customer satisfaction. The company is continually evolving by introducing new menu items, utilizing technology for better service, and maintaining a strong focus on fast, reliable pizza delivery and quality.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 14, 2025

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