General Manager(06654) - Competitive Salary - 3148 Fm 528 Rd

As a General Manager at Domino's in Webster, TX, your key responsibilities will include overseeing daily store operations, ensuring adherence to food safety standards, and achieving operational goals. You'll lead and develop a team, maintain high levels of customer satisfaction, and manage cost-efficiency. Additionally, you will be accountable for fostering an inclusive workplace culture that prioritizes teamwork.

To qualify for the General Manager position at Domino's, candidates should have at least one year of experience in a similar role within a fast-paced environment. Strong leadership and customer service skills are essential, along with the ability to understand operational procedures and cost management. A valid driver's license with a safe driving history is preferred.

General Managers at Domino's enjoy an array of benefits, including a competitive salary, performance bonuses, and comprehensive health benefits such as medical, dental, and vision coverage. Other perks include a 401(k) plan with company match, education assistance, paid time off, and substantial discounts on menu items, among others.

Domino's is committed to career growth and development. For General Managers, this includes full training programs led by industry experts, mentorship opportunities, and pathways for advancement within the company. With a commitment to put our people first, we encourage our General Managers to pursue further leadership roles as they gain experience and grow their skills.

Essential soft skills for a General Manager at Domino's include excellent communication and interpersonal skills, strong problem-solving abilities, and a customer-first mentality. You should also possess the capability to foster teamwork, be adaptable in a fast-paced environment, and demonstrate empathy and support for your colleagues.

When handling conflicts among team members, it's important to address the issue promptly and listen to all parties involved. I believe in promoting open communication and understanding different perspectives. I would facilitate a discussion to find a common solution while promoting a positive environment that nurtures collaboration.

To increase customer satisfaction at Domino's, I would focus on staff training to ensure consistent service, actively seek customer feedback, and implement improvements based on that feedback. I believe in nurturing relationships with regular customers and ensuring their experiences exceed expectations.

Absolutely! In a previous role, I implemented a reward system where team members were recognized for exceptional service. This initiative boosted morale, increased motivation, and significantly improved our overall performance metrics, leading to a noticeable uptick in sales and customer feedback.

Ensuring food safety standards are upheld starts with comprehensive training for all staff about protocols and procedures. I would conduct regular checks and audits, promote a culture of accountability, and encourage staff to voice concerns related to safety immediately.

My approach to recruitment and retention revolves around finding individuals who align with the company's values and culture. I focus on providing ongoing training and development opportunities, fostering a positive work environment, and ensuring open lines of communication for feedback and support.

I once faced the challenge of reducing operational costs while maintaining service quality. Through effective staff scheduling, inventory management, and enhanced training to minimize waste, we successfully met our target, and I was able to keep the team's morale high.

During high-pressure situations, I maintain a calm demeanor and focus on prioritizing tasks. I believe in leading by example, so I actively support my team on the floor, ensuring that we work efficiently together to meet customer needs without compromising service quality.

I believe every dissatisfied customer is an opportunity to improve. My approach would be to listen to their concerns attentively, empathize with their situation, and take immediate action to resolve their issue, whether that means offering a replacement or a refund. Ensuring their satisfaction can turn a negative experience into a loyal customer.

Fostering teamwork involves encouraging open communication, organizing team-building activities, and recognizing team accomplishments. I find that when team members feel valued and included, they work better together, enhancing overall performance and customer experience.

Domino's values focus on integrity, transparency, and putting people first. The company prides itself on creating an inclusive work culture where team members feel valued and empowered, and it is committed to delivering exceptional service to customers, which resonates deeply with me as a leader.