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General Manager(09639) - 2 Jersey St.

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!


JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:


Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Additional Job DetailsStooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About General Manager(09639) - 2 Jersey St., Domino's

Are you ready to take the lead and make a real impact? As a General Manager at Domino's Pizza in Fort Scott, Kansas, you’ll be at the heart of the action, driving your team towards success and ensuring that our customers get the best pizza delivery experience possible. You’ll be responsible for everything that happens during your shifts, from cost and inventory controls to maintaining stellar customer relations. Imagine being the go-to person who sets the standard for excellence every day. You’ll need to wear many hats – from managing staff and ensuring adherence to policies to overseeing operational efficiency. You'll be shaping the work environment that keeps our team motivated and our customers satisfied. Suitable candidates will have a knack for multitasking, strong math skills, and unyielding judgment. Plus, the fun and flexible atmosphere at Domino's makes work exciting. With countless opportunities for advancement—coming from roles like delivery driver all the way up to corporate operations—your experience here will be invaluable. We are proud of our team at Domino's Pizza, where our diversity is celebrated, and teamwork is at the forefront. If you’re ready to step up, showcase your skills, and help lead a dynamic team, then this is the perfect opportunity for you. Apply now and be part of something great!

Frequently Asked Questions (FAQs) for General Manager(09639) - 2 Jersey St. Role at Domino's
What are the main responsibilities of a General Manager at Domino's Pizza?

The General Manager at Domino's Pizza is responsible for overseeing all operations during their shift, including cost controls, inventory management, and customer relations. This role includes ensuring the team follows company policies, maintaining store cleanliness, and providing exceptional customer service.

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What qualifications are required for the General Manager position at Domino's Pizza?

Candidates for the General Manager position at Domino's Pizza should possess strong leadership and multitasking skills, the ability to manage finances, and effective communication abilities. Previous experience in a managerial role or in the restaurant industry is highly beneficial.

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How does Domino's Pizza support career advancement for General Managers?

Domino's Pizza values internal promotion and many of their General Managers started as delivery drivers. They provide opportunities for career advancement to franchise ownership or even management roles at the corporate level, reflecting their commitment to career growth.

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What skills are essential for success as a General Manager at Domino's Pizza?

Essential skills for success as a General Manager at Domino's Pizza include strong leadership capabilities, effective communication, multitasking, and financial acumen. A thorough understanding of customer service and operational excellence is also critical.

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What kind of working environment can one expect as a General Manager at Domino's Pizza?

The working environment at Domino's Pizza encourages collaboration, diversity, and fun. General Managers work in a fast-paced atmosphere where team spirit and customer satisfaction are central to daily operations.

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Common Interview Questions for General Manager(09639) - 2 Jersey St.
What leadership qualities do you have that would be beneficial as a General Manager at Domino's Pizza?

Highlight your ability to motivate and inspire your team, provide specific examples of how you've successfully led teams, and explain how your decision-making skills contribute to achieving business goals.

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How do you handle customer complaints in a busy environment?

Describe a specific instance where you successfully resolved a customer issue while maintaining service levels. Emphasize your commitment to customer satisfaction and your ability to remain calm under pressure.

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Can you give an example of how you've motivated a team in a previous role?

Share a detailed experience where you implemented a successful motivation strategy, whether through recognition, team-building activities, or clear communication. Highlight measurable outcomes if possible.

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How would you manage financial controls and inventory as a General Manager?

Talk about your experience with budgeting, forecasting, and inventory management systems. Describe any strategies you've used to cut costs without sacrificing quality.

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What strategies would you use to maintain high standards of cleanliness and operational efficiency?

Discuss specific protocols you have previously implemented where you ensured high cleanliness and operational standards, perhaps through regular training sessions, visual management, or accountability systems.

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Describe how you would train and develop your team at Domino's Pizza?

Explain your approach to onboarding and continuous training, how you identify skill gaps, and how you encourage team members' professional growth through mentorship and regular feedback.

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How do you stay organized while managing multiple responsibilities?

Define your organizational strategies, such as using software tools to keep track of tasks or prioritizing responsibilities. Mention any techniques you’ve found effective for managing workloads.

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What strategies would you implement to improve team performance?

Share specific methods you've used to boost team performance, such as setting clear objectives, providing ongoing feedback, and fostering a positive workplace culture.

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How do you ensure that all team members follow company policies and protocols?

Discuss your strategies for compliance, including regular training, establishing a culture of accountability, and the importance of setting clear expectations from the start.

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What role do you think effective communication plays in the role of a General Manager?

Emphasize how effective communication ensures clarity in expectations, fosters team collaboration, and is essential for resolving conflicts and engaging customers. Provide examples of successful communication practices you've employed.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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