General Manager(09664) - 2409 N 23rd st

The General Manager at Team Next Level in Broken Arrow is responsible for overseeing daily operations, managing staff, maintaining quality standards, and ensuring exceptional customer service. The role involves strategic planning, team building, and financial management to drive profitability and success.

To apply for the General Manager position at Team Next Level, you'll need strong leadership skills, a background in business management, and a willingness to work hard. While prior management experience is beneficial, a commitment to learning and a positive attitude are essential for success!

As a General Manager at Team Next Level in Broken Arrow, you can expect a starting salary around $62K in your first year, with the potential for significant increases in subsequent years, reaching up to $90K or more by your fifth year, contingent upon performance and dedication.

Essential skills for a General Manager at Team Next Level include strong leadership capabilities, excellent communication skills, a deep understanding of business operations, and the ability to motivate and develop a team. A proactive, enthusiastic attitude is also crucial for creating a positive workplace culture.

Yes! At Team Next Level, there is a thrilling opportunity to transition from a General Manager to a franchise owner within just one year. This potential ownership path is part of our commitment to developing bright business leaders.

When conflict arises, I believe in addressing it head-on and facilitating an open discussion between team members. It's vital to listen to both sides and encourage collaboration to find a resolution that works for everyone, ultimately strengthening the team dynamics.

To motivate my team, I would focus on recognition and rewards for individual and collective achievements. I would also implement regular team meetings to share wins and encourage open communication, ensuring that everyone feels valued and engaged.

In a prior management role, I noticed inefficiencies in our order processing. I implemented new software that streamlined communication between the kitchen and front-of-house, reducing wait times by 20%, which significantly improved customer satisfaction and employee morale.

During busy periods, I prioritize tasks by assessing immediate needs and ensuring customer service remains our top priority. I delegate responsibilities effectively and remain flexible to adapt to the day’s demands while focusing on the overall goals of the team.

I believe in providing comprehensive training that includes hands-on experience, shadowing experienced staff, and utilizing training materials. I ensure new hires feel supported and confident in their roles while encouraging continuous learning and development.

If a team member is underperforming, I would first have a private conversation to understand any underlying issues. I would provide constructive feedback, potential training, and set clear expectations. Continuous support and follow-up would be essential to help them improve.

A General Manager should possess strong leadership, excellent communication skills, resilience under pressure, and the ability to inspire others. Additionally, they should be adaptable and have a keen understanding of both operations and team dynamics.

To ensure high-quality service during peak hours, I focus on robust training for all staff and efficient team coordination. I maintain open communication with all team members to monitor service levels and encourage feedback during busy times, allowing us to quickly address any issues.

In my previous roles, I've managed budgets by reviewing expenses, forecasting revenue, and adjusting spending accordingly. I ensured our financial goals were met by consistently analyzing financial reports and taking proactive measures to cut unnecessary costs.

I want to work with Team Next Level because I'm passionate about building strong teams and creating a positive work culture. I admire your commitment to employee development and the opportunity for growth, and I'm excited about the potential to make a meaningful impact.